BYPILLOW Crosstown

Others
Finding rooms for you...
9.2
/10
Exceptional
234 reviews

What Guests Say About Their Stay

Aled

10.0
/ 10
Location was amazing - so close to all of the best bars and restaurants. Can’t wait to return!!

Brenda

10.0
/ 10
Smooth check-in and check out and friendly staff. Hotel accommodates holding luggage in their locker’s up to 24hours past check out time. This small hotel is perfect for a quick trip!

aldo

10.0
/ 10
A great stay near the sights , room was beyond clean and the staff was so nice.
In the Area
See Map
Calle de Jesús y María 12, Madrid, Community of Madrid, Spain, 28012

Main Facilities

Read More
Elevator
Disabled access friendly
24-hour Receptionist
BYPILLOW Crosstown is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around BYPILLOW Crosstown

Calle de Jesús y María 12, Madrid, Community of Madrid, Spain, 28012
Discover More Places
Lobby BYPILLOW Crosstown
Lobby 2 BYPILLOW Crosstown

Discover More About BYPILLOW Crosstown

General
Near Plaza Mayor

Location
A stay at BYPILLOW Crosstown places you in the heart of Madrid, within a 10-minute walk of Plaza Mayor and Puerta del Sol. This hostal is 0.7 mi (1.2 km) from Gran Via and 0.7 mi (1.2 km) from Royal Palace of Madrid.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sobrino de Botin - 0.5 km / 0.3 mi
Plaza de Santa Ana - 0.5 km / 0.3 mi
Plaza Mayor - 0.6 km / 0.4 mi
El Rastro - 0.6 km / 0.4 mi
San Miguel Market - 0.7 km / 0.4 mi
Preciados Street - 0.7 km / 0.4 mi
Puerta del Sol - 0.7 km / 0.5 mi
Calle de Alcalá - 0.7 km / 0.5 mi
El Oso y el Madrono - 0.8 km / 0.5 mi
City Hall - 0.8 km / 0.5 mi
Plaza de la Villa - 0.8 km / 0.5 mi
Plaza de Canalejas - 0.9 km / 0.5 mi
Museo Nacional Centro de Arte Reina Sofía - 0.9 km / 0.6 mi
Congress of Deputies - 1 km / 0.6 mi
Plaza de Oriente - 1 km / 0.6 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 22.1 km / 13.7 mi

Business Facilities
Featured amenities include a 24-hour front desk and an elevator.

Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided daily.

All facilities in BYPILLOW Crosstown

Common Space BYPILLOW Crosstown
Common Space
Lobby BYPILLOW Crosstown
Lobby
Accommodation Services BYPILLOW Crosstown
Accommodation Services
Exterior BYPILLOW Crosstown
Exterior
Bedroom BYPILLOW Crosstown
Bedroom

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in BYPILLOW Crosstown

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at BYPILLOW Crosstown
55
Another facilities in BYPILLOW Crosstown
Free WiFi, Disabled access friendly, Smoke-free area, Elevator, 24-hour Receptionist

Frequently asked question in BYPILLOW Crosstown

What is normal check-in & check-out time at BYPILLOW Crosstown?
The standard check-in time at BYPILLOW Crosstown is starting from From 14:00 while the latest check-out time is at Before 11:00
How many stars does BYPILLOW Crosstown have?
BYPILLOW Crosstown is a 3.0-star hotel.
How many rooms does BYPILLOW Crosstown have?
BYPILLOW Crosstown has 55 rooms in total.
Is there parking at BYPILLOW Crosstown?
Yes, BYPILLOW Crosstown provides a car park. Please contact the property directly for more details.
What are the guest reviews for BYPILLOW Crosstown?
BYPILLOW Crosstown is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in BYPILLOW Crosstown

Overall Ratings & Reviews BYPILLOW Crosstown

Traveloka (2)
Other sources (232)
9.2
Exceptional
From 232 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews BYPILLOW Crosstown

Number of reviews per page
20
40
Top reviews
Hernan
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Simple room. Very conveniently located, close to the subway and to the historic centre.
Aled
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location was amazing - so close to all of the best bars and restaurants. Can’t wait to return!!
Brenda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Smooth check-in and check out and friendly staff. Hotel accommodates holding luggage in their locker’s up to 24hours past check out time. This small hotel is perfect for a quick trip!
Rebecca
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I arrived and realised I had forgotten my adaptor; the staff were kind and lent me one for the duration of my stay. The room doors have individual pin codes but mine didn't work so I was offered a card instead. Wifi signal was good. The room was very small but efficient; there was some noise from outside the corridor but not awful (room 212). The hotel is well located and close to Sol. Upon checkout I was able to leave my bag in the basement in a locker. Overall a positive stay.
Read More
aldo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great stay near the sights , room was beyond clean and the staff was so nice.
Hicham
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is the hotel’s biggest strength. It’s in a very safe area, within walking distance of Madrid’s main attractions, with convenience stores nearby and friendly staff. However, the uncomfortable double bed, poor-quality pillows, air conditioning blowing directly onto the bed, and the noticeable dust and wear in the room significantly affected the overall experience. It’s a good option if location is your priority, but don’t expect a great night’s sleep or a freshly renovated room.
Read More
Toby
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice property with great air conditioning, helpful staff, and great location
Fares
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff , nice rooms, great service and a good location
Julio
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fueron amables .
Natalie
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great room and the hotel is in a fab location too. Easy for the metro but also a 20 mins walk to the palace/central Madrid.
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were better than expected having read previous review for this place. Aircon was working perfectly and much needed with it being 35 degrees outside. Staff were polite and helpful. Hostel was in walking distance to so many attractions and nice restaurants nearby and the bakery next door did delicious coffee! Would definitely stay here again. Free lockers to leave your luggage in on departure day also helped as we had a 9pm flight!
Read More
Miller Alejandro
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed in the double room with the large terrace, probably one of the best rooms ever!! the terrace had an outdoor shower and lots of seating, not to mention the view is gorgeous. The staff was super friendly very fluent and understandable in both english and spanish.
Sandra Elvira
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel and location
Hiromi
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice location but the room is tiny.
Mariela
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had an exceptional experience at ByPillow Hotel. From the very beginning, everything went smoothly, thanks to the helpful, informative, professional, and polite staff. One staff member who stood out was Javier at the front desk. He consistently went above and beyond, greeting us with a smile every morning and approaching us in a professional manner. He made us feel like we truly belonged there. Javier even exceeded our expectations by finding us an excellent hairdresser and making an appointment for us.
Read More
Nader
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice and great location with friendly staff
Jorge
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Ubicación céntrica y personal amable. No había caja de seguridad en la habitación.
Boon Hock
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location and generally easy to get to by metro, which has an exit less than 3 mins walk away. Easy access to the city centre and tourist attractions. Room is a bit small, but clean and comfortable. Great restaurants in the neighborhood. Highly recommended.
Naylan
icon-with Children
with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El lugar normal es bastante céntrico pero hay mejores opciones para ese precio
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 BYPILLOW Crosstown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.