Hostal Elkano

It was okay.

- Room is small but clean. - Staff is friendly and helpful. - A/C fine. - 5 minutes right side of the front door is a plaza that have couple bars and restauraunts. you also can find many bar and restaurant around the hotel and Proble Sec metro station. - 5 minutes walking from L-3 Poble Sec Station, less than 10 minutes walk to Spangna Plaza. - is good for couple days stay, long time stay is not recommend.

Clean room

The place is set for a backpack traveler. The price at the locations is set for the accommodations. Expedia, charged too much. There is no refund offered at this location.

Good price.

Room was right by check inn. A bit noisy.

Very small room and .the bathroom is separated

The clerk was very helpful in directing us how to use the Metro to go to the airport. Excessive talking in the hall when someone was checking at 2am was not appreciated.

Tiny room with inop air conditioning unit. Room too warm to sleep well. Friendly host with no English spoken.

terrible nunca nos quedamos un area que solo parecia de delinquentes no se como una compania tan prestigiosa como Expedia que confio siegamente sugiera un hotel como este es realmente una verguenza para ustedes nunca pudimosvni bajarnos del taxi pues temiamos por nuestra segurida fue terrible la experiencia necesito que un representante se comunique conmigo mi nombre ex ofelia momany mi tekefono es 1- 5616853197 mi e mail es ofeliamomany44@gmail.com expedia itinerario # 73141985375842 gracias por su atencion a este grand problema espero por su respuesta inmediata 10/02/2025

Just stay temporary but it helps with affordable price for those that saves money this place will help. Thanks

Spotless and very comfortable. Great location for the price. Staff is VERY friendly and offered us an upgrade with a private bathroom. All rooms have air conditioning and TV. Will stay again!

Staff was very helpful and rooms clean.

This hostel has unmanaged bedbugs. I received a full refund for my stay because my room was infested with bedbugs. A dead bedbug was found at check in. I was told to return in a few hours after “deep cleaning” but the room still had dirty baseboards and furniture. During the night multiple bedbugs appeared on the walls and bed. We were unable to sleep, notified an indifferent overnight front desk employee, and were told the morning employee could help us. The owner was called and was heard saying “we don’t have bedbugs” over the phone to the front desk girl. She let him know I had pictures and videos. My second night stay was cancelled and refunded. It is 100% not worth the risk to stay here. The hostel does not have the procedures in place to clean rooms to eliminate bedbugs. Aside from the bedbug infestation, some of the female staff members were very helpful and friendly. The location is central. The amenities are very basic—it is a low budget hostel. I was prepared for that, but I wasn’t prepared for not being able to sleep Saturday night and spending my vacation day Sunday finding a new hotel, getting checked in, and trying to enjoy the rest of my day on 3 hours of sleep. The stay was compensated, but my wasted time was not. And, not to mention the hours spent disinfecting my luggage and clothing that were in the room… I would not return.

Amazing staff! And one of the best hostels I’ve stayed at. Only come with a carry-on not that much space in the rooms.

We really enjoyed our short stay at Hostal Elkano even though we had to work at communication with our limited Spanish and their limited English. One of the most impressive and welcomed aspect was the ductless air conditioning unit because the weather was very hot during our stay. We would definitely stay there again!

Staff are friendly and welling to help they can.

Very quiet area, close to transport, restaurants, grocery stores. We received clean linens every day. The bathroom had new facilities. There was a common kitchen with dishes and silverware. A refrigerator and microwave, also a pot for hot water. Coffee, sugar, and tea bags also. WiFi was included. A pleasant stay. Security was good and advice given on planning our stay.

Great place easy to move around

This property was basic, it's no fancy hotel but I would rather spend my money on food, drinks and things to do than accommodation. We booked a room with private bathroom for 2, the room actually slept 3. The bathroom was tiny but clean, the shower was very good