Hotel Atlantico Madrid

The noise from the room cleaners was ridiculous. Slamming doors, hitting walls. I spoke to the front desk, it did not improve. Not restful at all.

Excellent location, spacious room and bathroom

Excelente el Hotel Atlántico, perfecta ubicación en la gran vía. El personal muy amable y atentos. Se los recomiendo.

Room spacious, immaculately clean and very well decorated. Bathroom was fabulous. Hotel located centrally and close to many attractions. All the staff we encountered were exceptionally professional, courteous and helpful. Would certainly stay here again.

Service , clean room , location and everything else is GOOD

Room was very comfortable, and staff amenable

Beautiful hotel and great service

Properties very clean very centric walking distance to most of the plaza’s

I have stayed at this hotel many time when visiting Madrid, and until now, my experiences had always been positive. Unfortunately, this last stay was very disappointing. I booked and paid for two deluxe rooms, but upon arrival we were given two standard rooms. Despite repeatedly explaining that the room was not the category I had reserved, the hotel kept my family and me in the lower-category room for two nights. The rooms we were placed in were dusty, had dirty furniture, and the air conditioning was broken. The hotel staff made no effort to resolve the issue proactively. I ultimately had to contact Expedia who intervened and facilitated the move the rooms that we had originally paid for. Even after acknowledging that we had been placed in the wrong rooms, the hotel made no attempt to refund the rate difference for the two nights we did not receive the correct category. As a frequent gust, I expected much better service and accountability. This experience has made me seriously reconsider staying at this property in the future.

Yes

Great location. Friendly helpful staff. Smaller hotel which is nice.

The best location on the street. Rooms are perfectly furnished, and bathrooms are very modern. Very friendly staff. I will recommend this property to everyone that visits Madrid and wants to enjoy the full vibe of the city.

Everything was perfect! The hotel was clean, staff were friendly, I felt like a million bucks!

Great location. Clean and good size room

Perfect location. Very clean. Great amenities. And very nice and helpful staff.

Good location good costumer service and very clean installation

Everything was perfect.

Beautiful boutique hotel

Wonderful, grand hotel. Right on the Gran Via, but removed from the hustle and bustle. Common rooms on the 9th floor are great!

Perfect