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Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Hotels
9.4
/10
Exceptional
1,113 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
Very well located, very clean and comfortable. Staff was amazing, went above and beyond for us. Would definitely stay there again and highly recommend.

Kevin

10.0
/ 10
Excellent hotel in a fantastic location. Complimentary free drink on arrival was a nice gesture

Michael

10.0
/ 10
Great location, very nice rooms. Nicest hotel I stayed in Spain. Highly recommend
In the Area
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Plaza San Martin, 5, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Plaza San Martin, 5, Madrid, Community of Madrid, Spain, 28013
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Lobby Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Lobby 2 Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Discover More About Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

General


Near Puerta del Sol

Location


With a stay at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via and Plaza de España - Princesa. This boutique hotel is 0.3 mi (0.5 km) from Plaza Mayor and 0.3 mi (0.5 km) from Puerta del Sol.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Preciados Street - 0.1 km / 0.1 mi
Plaza de Callao - 0.2 km / 0.1 mi
Gran Via - 0.3 km / 0.2 mi
Royal Theatre - 0.4 km / 0.2 mi
Plaza de España - Princesa - 0.4 km / 0.3 mi
El Oso y el Madrono - 0.4 km / 0.3 mi
San Miguel Market - 0.5 km / 0.3 mi
Plaza Mayor - 0.5 km / 0.3 mi
Plaza de Oriente - 0.5 km / 0.3 mi
Lope de Vega Theatre - 0.5 km / 0.3 mi
Puerta del Sol - 0.5 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
Sobrino de Botin - 0.6 km / 0.3 mi
Cava Baja - 0.6 km / 0.4 mi
Plaza de la Villa - 0.6 km / 0.4 mi

The preferred airport for Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.7 km / 10.4 mi

Facilities


Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Entertainment Facility Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Entertainment Facility
Fitness Center Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Fitness Center
Functional Hall Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Functional Hall
Common Space Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Common Space
Lobby Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Lobby

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Terrace

Food and Drinks

  • Breakfast

Things to Do

  • Sauna

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
94
Number of floors in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
6
Another facilities in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
Laundry service, 24-hour Receptionist, Newspaper in lobby, Concierge, Smoke-free area

Frequently asked question in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

What are available facilities at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?
There are top facilites at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?
The standard check-in time at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites provide breakfast?
Yes, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have?
Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is a 4.0-star hotel.
How many floors does Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites have?
Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites has 6 floors.
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More Reviews from Other Guests in Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

9.4
Exceptional
From 1,113 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Number of reviews per page
20
40
Top reviews
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very well located, very clean and comfortable. Staff was amazing, went above and beyond for us. Would definitely stay there again and highly recommend.
Jose Jorge
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, great staff, beautiful hotel
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a fantastic location. Complimentary free drink on arrival was a nice gesture
Jose Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel, location, location.., staff the best
Lori
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful accommodation and wonderful location
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very nice rooms. Nicest hotel I stayed in Spain. Highly recommend
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean great location lovely staff
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was amazing and pretty
Sabina
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great! Perfect size even for little old me. Great location
JACQUELINE
icon-
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I don't normally go out of my way to write negative reviews but this one has to be said because I'm so surprised this place has such a high rating and is considered a 4 star hotel... When I first checked in, the bathroom in my room was covered in someone else's hair - the amount was excessive and I took photos just in case reception didn't believe me (those aren't my hair because mine are a lot thicker). The wifi in this place also barely works, I've had to hotspot on international data throughout my two days here and I haven't been able to get any work done. The facilities in this hotel are also really dated. Why does the fridge not work? Last night I bought two bottles of fresh squeeze juices to store in the fridge overnight, but because the fridge isn’t working, the juices were spoiled. I’ve asked the front desk to send someone to fix it and so far no one has. The walls have holes, etc. The only redeeming quality about this place is the location, it is quite central to a lot of shopping.
Read More
ANA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The staff was wonderful and made us feel very welcome. The room was small, but it was comfortable and had a cozy atmosphere. Highly recommended.
Liisa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Relaxing lounge area, central location, nice large room
Jurgen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location, within walking distance of major landmarks and shopping areas. The rooms are comfortable, functional, and beautifully decorated. Highly recommended.
Alison Elizabeth
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.
Lorenna
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, excellent location.
Ovidiu Adrian
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.
Read More
Tracey
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!
Raul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, nice staff
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent Hotel in a great location.
Delly Zareth Gonzalez Betancourth y Jose Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and clean. Good location. Walkable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.4
Exceptional
From 1,113 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Number of reviews per page
20
40
Top reviews
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very well located, very clean and comfortable. Staff was amazing, went above and beyond for us. Would definitely stay there again and highly recommend.
Jose Jorge
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, great staff, beautiful hotel
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a fantastic location. Complimentary free drink on arrival was a nice gesture
Jose Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel, location, location.., staff the best
Lori
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful accommodation and wonderful location
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very nice rooms. Nicest hotel I stayed in Spain. Highly recommend
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean great location lovely staff
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was amazing and pretty
Sabina
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great! Perfect size even for little old me. Great location
JACQUELINE
icon-
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I don't normally go out of my way to write negative reviews but this one has to be said because I'm so surprised this place has such a high rating and is considered a 4 star hotel... When I first checked in, the bathroom in my room was covered in someone else's hair - the amount was excessive and I took photos just in case reception didn't believe me (those aren't my hair because mine are a lot thicker). The wifi in this place also barely works, I've had to hotspot on international data throughout my two days here and I haven't been able to get any work done. The facilities in this hotel are also really dated. Why does the fridge not work? Last night I bought two bottles of fresh squeeze juices to store in the fridge overnight, but because the fridge isn’t working, the juices were spoiled. I’ve asked the front desk to send someone to fix it and so far no one has. The walls have holes, etc. The only redeeming quality about this place is the location, it is quite central to a lot of shopping.
Read More
ANA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The staff was wonderful and made us feel very welcome. The room was small, but it was comfortable and had a cozy atmosphere. Highly recommended.
Liisa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Relaxing lounge area, central location, nice large room
Jurgen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location, within walking distance of major landmarks and shopping areas. The rooms are comfortable, functional, and beautifully decorated. Highly recommended.
Alison Elizabeth
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.
Lorenna
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, excellent location.
Ovidiu Adrian
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.
Read More
Tracey
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!
Raul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, nice staff
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent Hotel in a great location.
Delly Zareth Gonzalez Betancourth y Jose Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and clean. Good location. Walkable.
Number of reviews per page
20
40