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Palms, Mount Lavinia

Hotels
7.0
/10
Pleasant
54 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again

Verified traveler

10.0
/ 10
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.

Verified traveler

10.0
/ 10
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
In the Area
See Map
No. 52, De Saram Road, Colombo Division, Colombo District, Western Province, Sri Lanka

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Palms, Mount Lavinia is a good choice when you are visiting Colombo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palms, Mount Lavinia

No. 52, De Saram Road, Colombo Division, Colombo District, Western Province, Sri Lanka
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Lobby Palms, Mount Lavinia
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Discover More About Palms, Mount Lavinia

General


Near Mount Lavinia Beach

Location


When you stay at Palms, Mount Lavinia in Mount Lavinia, you'll be on the beach, within a 5-minute drive of Mount Lavinia Beach and Siddhalepa Ayurveda Hospital. This beach hotel is 1.8 mi (3 km) from Traditional Puppet Art Museum and 2.1 mi (3.4 km) from Dehiwala Zoological Garden.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mount Lavinia Beach - 0.4 km / 0.3 mi
Siddhalepa Ayurveda Hospital - 2 km / 1.2 mi
Traditional Puppet Art Museum - 2.9 km / 1.8 mi
Dehiwala Zoological Garden - 3.4 km / 2.1 mi
New Delmon Hospital - 4.3 km / 2.7 mi
Bellanwila Raja Maha Viharaya - 4.6 km / 2.9 mi
Sri Lanka Air Force Museum - 5.3 km / 3.3 mi
Raux Brothers - 6.7 km / 4.1 mi
Havelock City Mall - 6.8 km / 4.3 mi
Isipathanaramaya Buddhist Temple - 6.9 km / 4.3 mi
Majestic City - 7.1 km / 4.4 mi
Park Hospital - 7.3 km / 4.6 mi
Asokaramaya Buddhist Temple - 7.6 km / 4.7 mi
Marino Mall - 7.7 km / 4.8 mi
German Embassy Colombo - 8 km / 5 mi

The preferred airport for Palms, Mount Lavinia is Bandaranaike Intl. Airport (CMB) - 46.1 km / 28.6 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 43 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Palms, Mount Lavinia

Bar, Cafe and Lounge Palms, Mount Lavinia
Bar, Cafe and Lounge
Swimming Pool Palms, Mount Lavinia
Swimming Pool
Functional Hall Palms, Mount Lavinia
Functional Hall
Common Space Palms, Mount Lavinia
Common Space
Lobby Palms, Mount Lavinia
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Palms, Mount Lavinia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 30.00
  • New Year's Eve (December 31) Gala Dinner per child: USD 30.00

We have included all charges provided to us by the property.

Professional property host/manager
  • Fee for continental breakfast: approximately USD 08 to 08 for adults, and USD 04 to 08 for children
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palms, Mount Lavinia
43
Number of floors in Palms, Mount Lavinia
3
Another facilities in Palms, Mount Lavinia
Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Palms, Mount Lavinia

What are available facilities at Palms, Mount Lavinia?
There are top facilites at Palms, Mount Lavinia such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palms, Mount Lavinia?
The standard check-in time at Palms, Mount Lavinia is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00
Does Palms, Mount Lavinia provide breakfast?
Yes, Palms, Mount Lavinia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Palms, Mount Lavinia have?
Palms, Mount Lavinia is a 4.0-star hotel.
How many floors does Palms, Mount Lavinia have?
Palms, Mount Lavinia has 3 floors.
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More Reviews from Other Guests in Palms, Mount Lavinia

Overall Ratings & Reviews Palms, Mount Lavinia

Other sources (54)
7.0
Pleasant
From 54 reviews
Cleanliness

6.8

Room Comfort

6.8

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palms, Mount Lavinia

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
Verified traveler
2.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too. The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel. Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well. Very bad customer service from the owners and the compensation was very bad.
Read More
SHARMILA
2.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE PHONE NOT WORKING BATHROOMS NOT CLEAN NO VARIETY OF FOOD
Rebecca
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Chris
8.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
chuck
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Situated in a very convenient location. The price is excellent compared to other hotels. Excellent staff always with a smile. The pool is awesome always clean and well maintained so are the rooms. Overall a awesome place for a getaway.
Verified traveler
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

We were touring Sri Lanka and stayed twice, a couple of nights each time. The staff were very helpful, and the hotel was, on the whole, well run. It's a short walk to the beach, but there is a very nice pool and the gardens are beautiful.
Sherryl
4.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

The service at this place was unbelievably not up to the standard. In terms of service standards, a lot more has to be improved. Explanations such as the poor standard is due students working, is not acceptable. I would not recommend this place to anyone unless the management is serious about the quality of service they offer. Some of experiences were: Running water suddenly stopped without any warning. When inquired was told that there is no water and it will take one hour for their water supply to restore. Just keeping the customers informed would be a good practice to implement. I had food poisoning from the food I ate at this place. Despite several notifications no staff from this place did contact me even to just discuss with me. My Husband called me from Australia for an urgent family matter. He was told that the system is not working and the call cannot be transferred. The staff agreed to pass a message to me but no one ever passed that message to me until I left few days later. I asked for a blanket and it took two days to deliver that was also after reminders. For the trouble, I went through I was offered a complimentary breakfast on the day I left. I appreciate the gesture but that hardly make any rectifications to poor service. You good a good asset in a fairly good location. Raise up your quality of service. At similar prices the other places I stayed in Sri Lanka offered a lot better service.
Read More
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

they entered room without our permisson
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Was great coukd be better if wifi was provided in the room as well.
Verified traveler
8.0
/10
Reviewed 489 week(s) ago

Expedia Group verified review

Worth for money. Quiet relaxed place. Staff is friendly and helpful. Hotel is bit old colonial type.
Verified traveler
4.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Rooms were clean.. Staffs were friendly but not good enough to keep room service on track... Don't ever think of getting a gud breakfast which comes with the package .. All I can say good is free wifi but that too is on lobby..
RajeshKumar
4.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

I stayed for 3 nights in this property. It was a complete disappointment. I choose this hotel because i enjoyed staying at this place 6 years before. All together it is a mess in this hotel. No proper housekeeping staffs. No one acts on the requests made. Can you believe, we had to wait for a full day to get Towel in the bathroom. All the fittings are outdated. I would surely thing twice to book this hotel again, if it is not maintained properly.
Read More
We are KID
6.0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

The title is self explanatory, very unhelpful staff
Don
4.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

No water in morning I have complained but they can not rectify that. I think poor water supply Shower holding unit was broken and it coming out every time. But staff was good.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

Stayed one night, rooms are basic but your only sleeping so hat wasn't a problem the outside of the hotel needs freshening up but the staff are really friendly and will help yo out anyway possible. Theres one Big thing that needs to be done at this hotel, mosquito nets other than that I would definitely stay here again.
Number of reviews per page
20
40

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Overall Ratings & Reviews Palms, Mount Lavinia

Other sources (54)
7.0
Pleasant
From 54 reviews
Cleanliness

6.8

Room Comfort

6.8

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palms, Mount Lavinia

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
Verified traveler
2.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too. The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel. Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well. Very bad customer service from the owners and the compensation was very bad.
Read More
SHARMILA
2.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE PHONE NOT WORKING BATHROOMS NOT CLEAN NO VARIETY OF FOOD
Rebecca
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Chris
8.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 441 week(s) ago

Hotels.com verified review

It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
chuck
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Situated in a very convenient location. The price is excellent compared to other hotels. Excellent staff always with a smile. The pool is awesome always clean and well maintained so are the rooms. Overall a awesome place for a getaway.
Verified traveler
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

We were touring Sri Lanka and stayed twice, a couple of nights each time. The staff were very helpful, and the hotel was, on the whole, well run. It's a short walk to the beach, but there is a very nice pool and the gardens are beautiful.
Sherryl
4.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

The service at this place was unbelievably not up to the standard. In terms of service standards, a lot more has to be improved. Explanations such as the poor standard is due students working, is not acceptable. I would not recommend this place to anyone unless the management is serious about the quality of service they offer. Some of experiences were: Running water suddenly stopped without any warning. When inquired was told that there is no water and it will take one hour for their water supply to restore. Just keeping the customers informed would be a good practice to implement. I had food poisoning from the food I ate at this place. Despite several notifications no staff from this place did contact me even to just discuss with me. My Husband called me from Australia for an urgent family matter. He was told that the system is not working and the call cannot be transferred. The staff agreed to pass a message to me but no one ever passed that message to me until I left few days later. I asked for a blanket and it took two days to deliver that was also after reminders. For the trouble, I went through I was offered a complimentary breakfast on the day I left. I appreciate the gesture but that hardly make any rectifications to poor service. You good a good asset in a fairly good location. Raise up your quality of service. At similar prices the other places I stayed in Sri Lanka offered a lot better service.
Read More
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

they entered room without our permisson
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Was great coukd be better if wifi was provided in the room as well.
Verified traveler
8.0
/10
Reviewed 489 week(s) ago

Expedia Group verified review

Worth for money. Quiet relaxed place. Staff is friendly and helpful. Hotel is bit old colonial type.
Verified traveler
4.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

Rooms were clean.. Staffs were friendly but not good enough to keep room service on track... Don't ever think of getting a gud breakfast which comes with the package .. All I can say good is free wifi but that too is on lobby..
RajeshKumar
4.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

I stayed for 3 nights in this property. It was a complete disappointment. I choose this hotel because i enjoyed staying at this place 6 years before. All together it is a mess in this hotel. No proper housekeeping staffs. No one acts on the requests made. Can you believe, we had to wait for a full day to get Towel in the bathroom. All the fittings are outdated. I would surely thing twice to book this hotel again, if it is not maintained properly.
Read More
We are KID
6.0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

The title is self explanatory, very unhelpful staff
Don
4.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

No water in morning I have complained but they can not rectify that. I think poor water supply Shower holding unit was broken and it coming out every time. But staff was good.
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

Stayed one night, rooms are basic but your only sleeping so hat wasn't a problem the outside of the hotel needs freshening up but the staff are really friendly and will help yo out anyway possible. Theres one Big thing that needs to be done at this hotel, mosquito nets other than that I would definitely stay here again.
Number of reviews per page
20
40