Wellspring by Silks Jiao Xi

Lovely, peaceful property with lovely, helpful staff. Great breakfast, fantastic choice

Great hotel and recommended for people looking for a good onsen.

We don’t sit at the poolside but did go into the onsen soaker pool. It seemed fine.

Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!

Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!

Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.

Staff is extremely helpful and sweet. Everyone of them is professional and caring. I will strongly recommended it for other guests!

What a wonderful experience!

Clean room, friendly and helpful staff, great breakfast, convenient location

The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.

The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))

excellent

Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.

Lmited parking In room outdoor hot spa is difficult to access and use

Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.

Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.

Enjoy our stay. Excellent facility and services.

The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.

outstanding services by all staff members!

Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.