Wellspring by Silks Jiao Xi

Hotels
9.0
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

peishan

10.0
/ 10
Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!

Wen

10.0
/ 10
Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!

David

10.0
/ 10
Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.
In the Area
See Map
No. 67, Wenquan Rd, Jiaoxi, Yilan, Northern Taiwan, Taiwan, 264

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Wellspring by Silks Jiao Xi is located in area / city Jiaoxi Township. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Wellspring by Silks Jiao Xi

No. 67, Wenquan Rd, Jiaoxi, Yilan, Northern Taiwan, Taiwan, 264
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Discover More About Wellspring by Silks Jiao Xi

Location


Wellspring by Silks Jiao Xi is located in area / city Jiaoxi Township.

About Wellspring by Silks Jiao Xi

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Wellspring by Silks Jiao Xi exclusively for you.

Wellspring by Silks Jiao Xi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Wellspring by Silks Jiao Xi.

All facilities in Wellspring by Silks Jiao Xi

Others Wellspring by Silks Jiao Xi
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Hot tub
  • Outdoor pool
  • Library
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Area shuttle

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Wellspring by Silks Jiao Xi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately TWD 800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wellspring by Silks Jiao Xi
122
Number of floors in Wellspring by Silks Jiao Xi
11
Another facilities in Wellspring by Silks Jiao Xi
Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist, Laundry service

Frequently asked question in Wellspring by Silks Jiao Xi

What are available facilities at Wellspring by Silks Jiao Xi?
There are top facilites at Wellspring by Silks Jiao Xi such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wellspring by Silks Jiao Xi?
The standard check-in time at Wellspring by Silks Jiao Xi is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Wellspring by Silks Jiao Xi provide breakfast?
Yes, Wellspring by Silks Jiao Xi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wellspring by Silks Jiao Xi?
Wellspring by Silks Jiao Xi is a 4.5-star hotel.
How many floors does Wellspring by Silks Jiao Xi have?
Wellspring by Silks Jiao Xi has 11 floors.
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More Reviews from Other Guests in Wellspring by Silks Jiao Xi

9.0
Exceptional
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wellspring by Silks Jiao Xi

Number of reviews per page
20
40
Top reviews
peishan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!
Read More
Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!
David
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.
Chun-Yu Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is extremely helpful and sweet. Everyone of them is professional and caring. I will strongly recommended it for other guests!
Shao-Jie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

What a wonderful experience!
Mandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, friendly and helpful staff, great breakfast, convenient location
Koon Po
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.
Read More
Eva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))
Pifeng
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

excellent
Edmond
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lmited parking In room outdoor hot spa is difficult to access and use
Samantha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Read More
Chang-hsin
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Enjoy our stay. Excellent facility and services.
Steven
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.
Read More
Juei-Teng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

outstanding services by all staff members!
Nanelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
CJ
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Breakfast is good
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!
Read More
Jeffrey
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Check-in service was efficient and friendly. Staff well-trained.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Wellspring by Silks Jiao Xi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wellspring by Silks Jiao Xi

Number of reviews per page
20
40
Top reviews
peishan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!
Read More
Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!
David
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.
Chun-Yu Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is extremely helpful and sweet. Everyone of them is professional and caring. I will strongly recommended it for other guests!
Shao-Jie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

What a wonderful experience!
Mandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, friendly and helpful staff, great breakfast, convenient location
Koon Po
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.
Read More
Eva
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))
Pifeng
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

excellent
Edmond
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lmited parking In room outdoor hot spa is difficult to access and use
Samantha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Read More
Chang-hsin
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Enjoy our stay. Excellent facility and services.
Steven
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.
Read More
Juei-Teng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

outstanding services by all staff members!
Nanelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
CJ
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Breakfast is good
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!
Read More
Jeffrey
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Check-in service was efficient and friendly. Staff well-trained.
Number of reviews per page
20
40