Pullman Khao Lak Resort

This resort was gorgeous. However, it was very expensive for food and very remote, so there were not much other options for affordable food. It cost us 3300 baht for simple meals for my family of 6.

Had a wonderful stay, go all inclusive if you can, not much else nearby. Loved watching the storms roll in, plenty of space in this season. There were tiny things I’d suggest but there’s nothing major to call out. Very much enjoyed our stay, great massages too!

Breakfast was limited and crowded. Drinks Menu at pool bar was very limited. Could Not order a cocktail that was not in the menu. Beach club food was sub par and riddled with birds that swooped on food constantly. Prices overall for food and drinks were way too expensive compared to other hotels in the Khao Lak area. Housekeeping looked understaffed and took until a call to reception at 5.40pm to get the room serviced. Didn’t hate the place but I’m sure I won’t be going back.

Breakfast was good, kids pool and play area was amazing my son enjoyed a lot..

Great facilities. Very clean. Staff are amazing

Excelent

Very good in general, beautiful place , quiet and relaxing, few swimming pools and very kids friendly, one pool with fun slide, reach breakfast. Family suit with one toilet and no window at the shower.

This facility is very nice, and our pool side villa was very nice. The staff are friendly and helpful. The location is near Tsunami museum, which is worth visiting. I would give it higher rating, but the restaurants are not very good, and the location is not close to other places. The towels in the rooms are worn and should be replaced. The massage is good. We recommend a taxi to Green Restaurant on the beach beside the Merrion hotel.

Initial room we got was not fit for purpose as we had a toddler, however they moved us into a suite complimentary which was amazing! Really recommend this hotel. Only bad thing which was fine for us as we had a car was that there isn’t much in the area which is fine if you are all inclusive.

We had a nice stay in Pullman. Family room in the main building was lovely, good housekeeping. The main issue was around sunbeds. The beach is lovely but narrow, and the hotel is designed such that there are limited sunbeds by the beach. The sunbeds by the beach on the grass area are prone to flies and sewage smells. The sunbed by the pool that's adjacent to the beach gets really overcrowded. Throughout the hotel all the other sunbeds are situated along the main walkways along the pool, so there is no peace and quite there - constant people traffic. Another big frustration is the space at breakfast. Again, the design is such that there is not enough space for table or food stations, queues for food (egg station was operating with 1 pan!!) and arriving for breakfast anytime after 8am meant it's hectic and unpleasant. Constant waiting for coffee (you have to queue yourself in the middle of the food hall), constant chasing for basics like cups and cutlery. Kids club is really good in terms of activities. But they also have video games there, which means most kids are watching /playing rubbish games. Staff is lovely, but they don't speak any English, which makes it tricky to communicate. Remember to sign your kids in. My husband forgot, and they let my 4 y/o son walk out by himself. I found him by accident as I was passing by the club.. Also the fact that kids club is closed 12-13 doesn't make any sense.. Film screenings are really good for the kids in the evenings.

Fabulous property: well designed, family rooms were superb. Architectural feel with exceptional kids' attractions that are both fun and tasteful. Food was good, but could be better. Beachfront down a few steps and not very wide, but the pools were ideal so we did not spend much time there. Staff lovely. Would gladly return soon!

Fabulous property: well designed, family rooms were superb. Architectural feel with exceptional kids' attractions that are both fun and tasteful. Food was good, but could be better. Beachfront down a few steps and not very wide, but the pools were ideal so we did not spend much time there. Staff lovely. Would gladly return soon!

great facility, super nice staff which was always very helpful, nicely equipped rooms and everything you can imagine for kids

the gym was super dirty and there were no towels which is not acceptable in a 5 star hotel. the service forgot things several times other than that we were happy with our stay. the family room is big which is great!

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Exceptional hotel with fantastic staff and facilities.

I like the amount of activities for kids and adults, beautiful rooms, pools and restaurants. Loved the many happy hours!

Hotel was busy but food dinner and breakfast very ordinary.Lift broke down room serviced very late and no fresh towels.

Staff members were thoroughly helpful and friendly. Accommodated where able. There were a number of occasions that felt as if there was shortage of staff at the main restaurant but that could've been during peak breakfast hours. Our kids loved the slide and the kids area. The pool was fun, clean and friendly. Parking was limited-an overflow open space adjacent to the property sort of made up for this. Pullman is a little further away from the township and that was what drew us to it. There were ample of low-key activities around the area. It felt good to be able to contribute a little to the local economy in a small town that still showed signs of recovery from the tsunami two decades ago.

Amazing Hotel with an awesome Service. The Price is more than fair.