Metropolitan Hotels Ankara

The hotel is in terrible condition and is nowhere near 5-star standards. First of all, there was no hot water on our last day. I only realised this after I had already stepped into the shower and had no choice but to shower with cold water. This is completely unacceptable. Secondly, smoking is allowed in most rooms. The first room we were given was no different from a kıraathane, we were greeted by an overwhelming smell of cigarette smoke. When I requested a room change, the staff mockingly asked if I had requested a non-smoking room in the first place. For the record, smoking in enclosed public areas is prohibited by law in Turkey, and there were No Smoking signs on every room door. Although we were moved to another room, the smell of smoke had already permeated everything. Further cigarette smoke is blown into the room through the A/C. Even the supposedly clean bed linen and towels smelled of cigarettes. Thirdly, the sound insulation is terrible. We could clearly hear every conversation in the neighbouring room; I will leave the rest to your imagination. Fourthly, housekeeping removed the used items but failed to replace the slippers with new ones. Lastly, despite the hotel advertising free parking on Hotels.com, we were not allowed to use the covered car park. Instead, there is only a small outdoor parking area with space for approximately 7–8 cars. If it is full, you are expected to hand your car over to the bellboys, who understandably expect to be tipped for the service

Good

Staff were nice, easy check in. Good breakfast!

Very nice stuff,

It was so clean and service was good

Spacious clean room, Love the design of the building both interior and exterior. Building immaculately clean. Staff were brilliant, enjoyed breakfast good selection could possibly have had a couple of additional items. Mescit (prayer room) next to restaurant, large room beautifully decorated with multiple prayer mats, superb not seen in any other hotel.

This hotel is a Islamic religious property. There was no bar located in the hotel and alcoholic beverages was forbidden.

Very nice 5 stars

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Hotel was very nice. Amazing Pool, jacuzzi and sauna which were available for free to all guests. Breakfast was good.

Unfortunately the room I was assigned had heavy sewage smell !!! The second night TV was not working. The management switched my room the second night after I complained.

This hotel is very clean, good staff, friendly, and professional. The rooms are nice and spacious. Recommend highly.

Hotel staff very helpful. English speaking. Very clean, friendly, Only thing I would've like is to have safely handrails in the bathtub. Around the tub should be better repaired. I would recommend this hotel to anyone. I will definitely come back at my text visit to Ankara! One more important thing, the buffet breakfast is included, and was very satisfactory.

Excellent staff and excellent service! Very friendly people

The hotel is clean and the staff is friendly.

It was ok

Convenient location, good secure parking.

Good location

الموظفون رائعون والفندق جميل

Nice clean hotel with great service. Overall very happy and will be considering another stay when I'm back in Ankara.