Aloft New York Chelsea

Hotels
9.0
/10
Exceptional
536 reviews

What Guests Say About Their Stay

Sonia
10.0
/ 10
Spotlessly clean room, comfortable bed, accommodating staff, floor to ceiling windows.
Tracey
10.0
/ 10
Excellent location, staff and overall hotel. Our room was ready earlier than expected and bag storage was easy after check out. The only recommendation is if providing bar soap (which is appreciated for the environment), provide a more user friendly soap dish.
Iwan
10.0
/ 10
ideal location for exploring NYC. Some great eating to be had nearby. The hotel was superb, city view was fab.
In the Area
See Map
132 West 28th Street, Manhattan, New York City, New York State, United States, 10001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Aloft New York Chelsea is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aloft New York Chelsea

132 West 28th Street, Manhattan, New York City, New York State, United States, 10001
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Discover More About Aloft New York Chelsea

Location


Aloft New York Chelsea is located in area / city Midtown Manhattan.

About Aloft New York Chelsea

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aloft New York Chelsea.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aloft New York Chelsea exclusively for you.

Aloft New York Chelsea is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Aloft New York Chelsea is the right place to stay.

All facilities in Aloft New York Chelsea

Others Aloft New York Chelsea
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Aloft New York Chelsea

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for to-go breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Bonvoy mobile app before check-in.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aloft New York Chelsea
234
Number of floors in Aloft New York Chelsea
32
Another facilities in Aloft New York Chelsea
Others, Smoke-free area, Coffee shop, Laundry service, Express check-in

Frequently asked question in Aloft New York Chelsea

What are available facilities at Aloft New York Chelsea?
There are top facilites at Aloft New York Chelsea such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aloft New York Chelsea?
The standard check-in time at Aloft New York Chelsea is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Aloft New York Chelsea provide breakfast?
Yes, Aloft New York Chelsea provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Aloft New York Chelsea have?
Aloft New York Chelsea is a 3.0-star hotel.
How many floors does Aloft New York Chelsea have?
Aloft New York Chelsea has 32 floors.
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More Reviews from Other Guests in Aloft New York Chelsea

9.0
Exceptional
From 536 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aloft New York Chelsea

Number of reviews per page
20
40
Top reviews
Sonia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotlessly clean room, comfortable bed, accommodating staff, floor to ceiling windows.
Fanny
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoy the clean atmosphere along with the quiet time spent in the room.
Rotonda
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Tracey
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, staff and overall hotel. Our room was ready earlier than expected and bag storage was easy after check out. The only recommendation is if providing bar soap (which is appreciated for the environment), provide a more user friendly soap dish.
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel in a great position, great facilities and helpful staff
Iwan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ideal location for exploring NYC. Some great eating to be had nearby. The hotel was superb, city view was fab.
Joseph
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean modern quiet
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yosi was amazing!😀
Eric Arthur
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were disappointed that our room did not have many horizontal surfaces. There was no place to set luggage. There was no place for my wife to put her make up. The shower, while all fancy looking leaked all over the bathroom. The vanity was small. The lighting was not good at all. The TV was good. I had to actually ask for maid service. The staff were friendly and the morning coffee was high-quality.
Read More
GEORGE
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bianca and Wes at reception were great. Happy staff, easy checkin and and checkout, no drama!
PETER
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were on the small side but very clean as were the common areas. Security could be better to be able to get to the elevators to the rooms. Staff was friendly enough but could have delivered all the information needed for one to have a successful stay.
Hayley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with clean and quiet rooms!
Cherilyn Joyce
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to subway. Quiet hotel, very clean, helpful staff and rooms were very spacious. Would definitely recommend and stay here again.
Larry
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, modern, great city views. Chelsea is a lovely neighborhood. The room was pretty teeny, but we moved stuff around and made it work.
Ryan
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location easy to get around town
Justin
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and nice rooms. Would be nice to have a fan for the bathroom and an AC that didn’t make noise all the time. Also, the walls are pretty thin because we could hear doors slamming closed late at night and early in the morning. We probably will try something else next time but have this as a back up if needed.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and a fantastic location.
Jarman
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very warm and welcoming.
Deon
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There are several good elements to the hotel. Good reception staff, clean rooms and common area. I stayed on an upper floor, elevator accessibility was poor. The housekeeping crew use guest elevators therefore there are long wait for an elevator and/or many stops to accommodate the service crew.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed the stay, the room was a little cramped but to be expected. The ladies at the front desk are always welcoming and very informed.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Aloft New York Chelsea

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 536 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aloft New York Chelsea

Number of reviews per page
20
40
Top reviews
Sonia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotlessly clean room, comfortable bed, accommodating staff, floor to ceiling windows.
Fanny
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoy the clean atmosphere along with the quiet time spent in the room.
Rotonda
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Tracey
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, staff and overall hotel. Our room was ready earlier than expected and bag storage was easy after check out. The only recommendation is if providing bar soap (which is appreciated for the environment), provide a more user friendly soap dish.
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean hotel in a great position, great facilities and helpful staff
Iwan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ideal location for exploring NYC. Some great eating to be had nearby. The hotel was superb, city view was fab.
Joseph
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean modern quiet
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yosi was amazing!😀
Eric Arthur
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were disappointed that our room did not have many horizontal surfaces. There was no place to set luggage. There was no place for my wife to put her make up. The shower, while all fancy looking leaked all over the bathroom. The vanity was small. The lighting was not good at all. The TV was good. I had to actually ask for maid service. The staff were friendly and the morning coffee was high-quality.
Read More
GEORGE
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bianca and Wes at reception were great. Happy staff, easy checkin and and checkout, no drama!
PETER
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were on the small side but very clean as were the common areas. Security could be better to be able to get to the elevators to the rooms. Staff was friendly enough but could have delivered all the information needed for one to have a successful stay.
Hayley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with clean and quiet rooms!
Cherilyn Joyce
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to subway. Quiet hotel, very clean, helpful staff and rooms were very spacious. Would definitely recommend and stay here again.
Larry
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, modern, great city views. Chelsea is a lovely neighborhood. The room was pretty teeny, but we moved stuff around and made it work.
Ryan
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location easy to get around town
Justin
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and nice rooms. Would be nice to have a fan for the bathroom and an AC that didn’t make noise all the time. Also, the walls are pretty thin because we could hear doors slamming closed late at night and early in the morning. We probably will try something else next time but have this as a back up if needed.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and a fantastic location.
Jarman
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very warm and welcoming.
Deon
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There are several good elements to the hotel. Good reception staff, clean rooms and common area. I stayed on an upper floor, elevator accessibility was poor. The housekeeping crew use guest elevators therefore there are long wait for an elevator and/or many stops to accommodate the service crew.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed the stay, the room was a little cramped but to be expected. The ladies at the front desk are always welcoming and very informed.
Number of reviews per page
20
40