Search Hotels
Hotel
/
United States of America (267,068 Hotels)
/
Texas (22,028 Hotels)
/
Dallas County (976 Hotels)
/
Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
See Other Accommodations in Dallas County
See All Photos
Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Hotels
6.4
/10
Pleasant
944 reviews
What Guests Say About Their Stay
Jami
10.0
/ 10
Front desk people were so nice at check in and later when needing extra blankets.
Linda
10.0
/ 10
Right in the centre of Downtown Dallas. Easy walk to all the spots. Such a tall building was an added bonus because after a days outing, or trip for dinner you didnt have to look for a map, the building is so tall its like a beacon home.
In the Area
See Map
1015 Elm Street, Dallas County, Texas, United States, 75202
Main Facilities
Read More
AC
Swimming Pool
Parking
WiFi
Read More
Available Room Types in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Discover More Places
1015 Elm Street, Dallas County, Texas, United States, 75202
Discover More About Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Location
Staying at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel is a good choice when you are visiting Dallas County.
About Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel.
All facilities in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
Things to Do
- Outdoor pool
- Fitness center
General
- AC
- Swimming pool
Food and Drinks
- Bar
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
Public Facilities
- WiFi in public area
Hotel Services
- Laundry service
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Tennis
Accommodation Policy & General Information in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel | 291 |
Number of floors in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel | 19 |
Another facilities in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel | Accessibility equipment, Accessible parking, Disabled access friendly, Outdoor pool, Fitness center |
Frequently asked question in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
What are available facilities at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel?
There are top facilites at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel?
The standard check-in time at Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Other sources (944)
6.4
Pleasant
From 944 reviews
Cleanliness
6.6
Room Comfort
7.0
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Crowne Plaza DALLAS DOWNTOWN by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Jami
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Front desk people were so nice at check in and later when needing extra blankets.
Terrell
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
taria
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Only had two work elevators during entire stay. With as many events happening during this time the wait for elevators was 20-30 mins long. Staff was friendly and helpful but property could use to updating.
Vanessa
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very rude front desk check in room wasn’t ready till after 3pm.
Nicole
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Homeless people urinating feet from the hotel. Got off Dart close to the hotel but lots of sketchy people around. No blow dryer in room, requested 4 times. Pass.
Norma
Business Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It’s a shame how less this Crowne Plaza is like any others. They actually give the hotel chain a bad name. That filthy place with horrible service should be closed down immediately! I travel a lot and if I ever come back to Dallas, I would NEVER stay here. In fact, I plan to let the host of the conference I was in that they should remove this hotel as one of their host hotels! Just horrible
Read More
Chelsea
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great place to stay!
Jeff
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location, very close to public transportation (all or most train lines) and buses. West end station located (Elm and Lamar and couple blocks in each direction from there scary, lots of homeless people-can be concerning to walk in that area-heavy police presence. I didn't have an issue but something to note. Otherwise hotel good/average, I'd have no problem staying there again mainly because of the great location in the downtown area
Read More
Linda
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Right in the centre of Downtown Dallas. Easy walk to all the spots. Such a tall building was an added bonus because after a days outing, or trip for dinner you didnt have to look for a map, the building is so tall its like a beacon home.
Luigi
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was not cleaned for the first 3 days. The surroundings of the hotel, at night, has people that could feel unsafe, although there is a lot of police cars around.
Verified traveler
Business
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was ok, but smelled upon arrival. Balcony window was loose and ratlled badly in high winds. Toilet was broken constantly. 3 stars mainly for the location and price, close to everyrhing i had to do and good entertainment.
Efrain
Business
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
All ok except transient around the hotel unsafe
Michelle
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Checked into hotel at 9:30 the room was 85 degrees. Gave it some time and the room was still not getting cool. Went down to the front desk where the lady told me she would send someone up to check on it. Waited 30 mins nobody came, called the front desk and was told oh we don’t have anyone here at this time to do anything. We will have someone up first thing in the morning. The room was 85 degrees entire night. Refused to move us because they were completely full. We checked out at 10:30 and nobody ever made it to our room to fix anything.
Read More
KELLEY
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Hotel is old and needs a lot of updating. Way over priced compared to other properties with better, newer and more accommodations for the same price or less.
Ricardo
Leisure with Friends
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I went to check in and was told my room wasn’t available due to a water leak. Was then told I would not be charged for obvious reasons. But was still charged and was told I would not be given a refund. So I was charged for a room that I was never given due to hotel problems. I did nothing wrong but choose that hotel. Thieves.
Mike
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Needs an update
Jacorian
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Given wrong room and was also dirty keys didn’t work
Verified traveler
Business
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
I didn’t have the best stay and this was not my choice of hotels, others were booked near where I needed to be. The staff was not that welcoming, my toilet was making noises all day and night, i had to request a blow dryer, there was no refrigerator or microwave (which is pretty normal now), requested extra coffee and tea pods (but never got them), the cable went out half a day (but I heard it was spectrum), the way the wire management in the room was tacky, the window had so much condensation on it and it was noisy due to the trains. The bed was confortable.
Read More
Shacoby
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hallway on the 16th floor was completely flooded
Michael
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Don’t look like on the picture
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Dallas County
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved