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Hilton Garden Inn New York/Manhattan-Chelsea

Hotels
8.0
/10
Very Good
2,428 reviews

What Guests Say About Their Stay

Barbara
10.0
/ 10
Super caring staff (front desk, bellmen, restaurant, housecleaning). All went out of our way to make our stay memorable and pleasant. Great location for the tours we had planned. Would stay again
Jeremy
10.0
/ 10
First of all, kudos to the staff! The front desk team was fun, welcoming, and always in great spirits. The doorman was incredibly friendly and helpful as well. I’ve already saved this hotel for a future stay because of the wonderful experience. Truly excellent!
Tiesha
10.0
/ 10
My stay was excellent. The Hotel staff was nice and super helpful. The woman that was our housekeeper on the 6th floor was helpful and attentive. Everything was within walking distance. There was plenty of shopping and different restaurants which had options for all of our dietary needs. Time Square and Broadway were minutes away. Korean town was also a short distance away which was another location we enjoyed during our visit. I will definitely be staying here again.
In the Area
See Map
121 West 28th Street, Manhattan, New York City, New York State, United States, 10001-6102

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Staying at Hilton Garden Inn New York/Manhattan-Chelsea is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, Manhattan, New York City, New York State, United States, 10001-6102
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Discover More About Hilton Garden Inn New York/Manhattan-Chelsea

Location


Staying at Hilton Garden Inn New York/Manhattan-Chelsea is a good choice when you are visiting Midtown Manhattan.

About Hilton Garden Inn New York/Manhattan-Chelsea

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hilton Garden Inn New York/Manhattan-Chelsea.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hilton Garden Inn New York/Manhattan-Chelsea is the right place to stay.

All facilities in Hilton Garden Inn New York/Manhattan-Chelsea

Others Hilton Garden Inn New York/Manhattan-Chelsea
Others

Things to Do

  • Fitness center
  • Health club
  • Children play area

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

General

  • AC

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Hilton Garden Inn New York/Manhattan-Chelsea

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
$75(1-4n),$125(5+n) 2petsMax,dog/cat only

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hilton Garden Inn New York/Manhattan-Chelsea
169
Number of floors in Hilton Garden Inn New York/Manhattan-Chelsea
23
Another facilities in Hilton Garden Inn New York/Manhattan-Chelsea
Fitness center, Health club, Children play area, Accessibility equipment, Accessible parking

Frequently asked question in Hilton Garden Inn New York/Manhattan-Chelsea

What are available facilities at Hilton Garden Inn New York/Manhattan-Chelsea?
There are top facilites at Hilton Garden Inn New York/Manhattan-Chelsea such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hilton Garden Inn New York/Manhattan-Chelsea?
The standard check-in time at Hilton Garden Inn New York/Manhattan-Chelsea is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Hilton Garden Inn New York/Manhattan-Chelsea have?
Hilton Garden Inn New York/Manhattan-Chelsea is a 3.0-star hotel.
How many floors does Hilton Garden Inn New York/Manhattan-Chelsea have?
Hilton Garden Inn New York/Manhattan-Chelsea has 23 floors.
How many rooms does Hilton Garden Inn New York/Manhattan-Chelsea have?
Hilton Garden Inn New York/Manhattan-Chelsea has 169 rooms in total.
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More Reviews from Other Guests in Hilton Garden Inn New York/Manhattan-Chelsea

Overall Ratings & Reviews Hilton Garden Inn New York/Manhattan-Chelsea

Other sources (2,428)
8.0
Very Good
From 2,428 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Garden Inn New York/Manhattan-Chelsea

Number of reviews per page
20
40
Top reviews
Delcee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great for basic stay if seeing something at MSG. 5 minute walk and closer to other things. But hotel room not cleanest… broken toilet seat, outlets hanging out wall and fridge not super cold. But ac worked well! Staff super friendly and helpful and no parking but garage close by has hotel rate with stamped ticket.
Malcomnish
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really nice rooms, great staff, and good area.
Angelina
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice, clean. Perfect for just one person & short stay.
Valérie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location near Times Square and Midtown attractions. Simple amenities but enough for a comfortable stay.
john
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the hotel has 24 floors and 2 elevators. this morning one was out of service though no way to see that on floor 20. and the elevator call buttons did not work on floor 20 for the one elevator that was working. the call light went out as though elevator had arrived but no elevator. i hauled my luggage down 10 floors by the emergency stairs before seeing a cleaner who told me what was happening.
Read More
Matthew Ryan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time at the Hilton Garden Inn in Chelsea. The only complaint we had was that the AC wasn't powerful enough for the hot weekend, but otherwise it was great. The bathtub had some chiped lining near the drain as well, but it didn't bother us that much.
Karen
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very humid and the bathroom had a strange smell. The staff during breakfast was great! Lovely people.
Xiaoyun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, okay facility, elevator was broken, we had to walk down from 23rd floor.
Ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice room, weird beeping noise that they could not fix.
Devon
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff and location
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super caring staff (front desk, bellmen, restaurant, housecleaning). All went out of our way to make our stay memorable and pleasant. Great location for the tours we had planned. Would stay again
Jill
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Small room not near much
Mekiya
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay was nice! The two ladies at the front desk were very pleasant and helpful. Mrs Kim and Lorraine. Kim got us checked in early with no problem and she was very personable. The room was neat and clean with a few minor updates needed. We enjoyed the location with zero complaints.
Weijun
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First room only has transparent mesh window covering. We had to pack all luggage and then move to another room the next day. The second room has a blind that is not working. So only half of the window is covered by it. Terrible experience, will no return.
Jeff C
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Blinds were broken in my room!
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

First of all, kudos to the staff! The front desk team was fun, welcoming, and always in great spirits. The doorman was incredibly friendly and helpful as well. I’ve already saved this hotel for a future stay because of the wonderful experience. Truly excellent!
Tiesha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

My stay was excellent. The Hotel staff was nice and super helpful. The woman that was our housekeeper on the 6th floor was helpful and attentive. Everything was within walking distance. There was plenty of shopping and different restaurants which had options for all of our dietary needs. Time Square and Broadway were minutes away. Korean town was also a short distance away which was another location we enjoyed during our visit. I will definitely be staying here again.
Read More
Lorna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this property. Close to everything!!!
Jared
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Walk directly west on 28th Street and you come to the High Line (stairway entrance) A nice place to catch the late afternoon in August
Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff amazing. Kind, courteous and respectful. Disappointed no restaurant after breakfast. Room clean.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hilton Garden Inn New York/Manhattan-Chelsea

Disclaimer

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Overall Ratings & Reviews Hilton Garden Inn New York/Manhattan-Chelsea

Other sources (2,428)
8.0
Very Good
From 2,428 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Garden Inn New York/Manhattan-Chelsea

Number of reviews per page
20
40
Top reviews
Delcee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great for basic stay if seeing something at MSG. 5 minute walk and closer to other things. But hotel room not cleanest… broken toilet seat, outlets hanging out wall and fridge not super cold. But ac worked well! Staff super friendly and helpful and no parking but garage close by has hotel rate with stamped ticket.
Malcomnish
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really nice rooms, great staff, and good area.
Angelina
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice, clean. Perfect for just one person & short stay.
Valérie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location near Times Square and Midtown attractions. Simple amenities but enough for a comfortable stay.
john
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the hotel has 24 floors and 2 elevators. this morning one was out of service though no way to see that on floor 20. and the elevator call buttons did not work on floor 20 for the one elevator that was working. the call light went out as though elevator had arrived but no elevator. i hauled my luggage down 10 floors by the emergency stairs before seeing a cleaner who told me what was happening.
Read More
Matthew Ryan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time at the Hilton Garden Inn in Chelsea. The only complaint we had was that the AC wasn't powerful enough for the hot weekend, but otherwise it was great. The bathtub had some chiped lining near the drain as well, but it didn't bother us that much.
Karen
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very humid and the bathroom had a strange smell. The staff during breakfast was great! Lovely people.
Xiaoyun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, okay facility, elevator was broken, we had to walk down from 23rd floor.
Ashley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice room, weird beeping noise that they could not fix.
Devon
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff and location
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super caring staff (front desk, bellmen, restaurant, housecleaning). All went out of our way to make our stay memorable and pleasant. Great location for the tours we had planned. Would stay again
Jill
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Small room not near much
Mekiya
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay was nice! The two ladies at the front desk were very pleasant and helpful. Mrs Kim and Lorraine. Kim got us checked in early with no problem and she was very personable. The room was neat and clean with a few minor updates needed. We enjoyed the location with zero complaints.
Weijun
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First room only has transparent mesh window covering. We had to pack all luggage and then move to another room the next day. The second room has a blind that is not working. So only half of the window is covered by it. Terrible experience, will no return.
Jeff C
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Blinds were broken in my room!
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

First of all, kudos to the staff! The front desk team was fun, welcoming, and always in great spirits. The doorman was incredibly friendly and helpful as well. I’ve already saved this hotel for a future stay because of the wonderful experience. Truly excellent!
Tiesha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

My stay was excellent. The Hotel staff was nice and super helpful. The woman that was our housekeeper on the 6th floor was helpful and attentive. Everything was within walking distance. There was plenty of shopping and different restaurants which had options for all of our dietary needs. Time Square and Broadway were minutes away. Korean town was also a short distance away which was another location we enjoyed during our visit. I will definitely be staying here again.
Read More
Lorna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this property. Close to everything!!!
Jared
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Walk directly west on 28th Street and you come to the High Line (stairway entrance) A nice place to catch the late afternoon in August
Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff amazing. Kind, courteous and respectful. Disappointed no restaurant after breakfast. Room clean.
Number of reviews per page
20
40