Residence Inn Atlanta Downtown by Marriott

Room setup

We may have just picked a bad night to stay. The room and facilities were great, along with the staff. The issue was there were several gun shots in the early morning from Vanity Hookah Lounge next door.

Quiet clean room, excellent service.

Really enjoyable and pleasant stay!

Initially, I really enjoyed my stay at this hotel. The location is very convenient, with the MARTA station nearby and most attractions within a 15–30 minute walk. Dining options were also a highlight, offering a wide range of vegetarian, non-vegetarian, dairy, and non-dairy choices—very accommodating for different dietary needs. However, my experience took a negative turn. During my stay, I noticed what I thought were mosquito bites on my neck, but after returning home and doing some research, I realized they may have been bedbug bites. Even more concerning, upon stepping outside the building I saw a notice posted by the City of Atlanta stating that the structure was “dangerous and unsafe.” This was never mentioned in the listing, and had I known, I would not have booked the hotel. The breakfast service was also disappointing. Despite arriving right as breakfast began around 7:00 a.m., I found very few plates available, sometimes none at all. When I asked a staff member for utensils, she sighed and handed them to me reluctantly, which did not feel very welcoming. Overall, while the location and food options were strong points, the safety concerns and poor service left me with a negative impression.

Staff were great it was just the building. The 4th floor had flicking light and open area with ladder once you got off elevator. The room was clean just when you cut the water on make an awful noise in the room. Oh the whole shooting that happened in front of building and wreck was not the best thing either. I know that’s not staff or hotel problem but if you want to feel safe where you stay at might not be the place for you to have a long stay luckily only stayed for one night.

Comfortable bed, food spots are all walkable distances

Valet parking was kinda up there and wish I knew before that the parking garage was within walking distance. But the room was nice and clean, the elevators were fast the staff was nice too.

Will charge 50 dollars for parking when you didn’t even have a vehicle parked and will do everything to not give you a refund .

Im not sure if its the Residence Inn brand but this is the 2nd time i have strange charges on my account that i have to have removed. It makes me not trust the brand.

Need to find update payment system for valet to receives tips.

This hotel has bedbugs

It's an old building, probably redone in the early 2000s. It could use some work, for sure. I think Marriott could give their guests a bit more for their money. The hotel felt a little old, and things like valet and a $150 dog cleaning fee were pricey. But the staff were awesome, super friendly, welcoming, and knew their stuff about the hotel and the area. Overall, I'd give it a 7/10. The staff really made the difference. Thanks, and we'll be back.

Inside the building is safe but surroundings are not safe

Was definitely a good choice and I would choose them again

The door was broken, sheets didn’t fit the bed, AC was stuck on extremely hot, and I could go on…

It’s wonderful value for money and true to the Marriott brand.

Great stay for the price and location

I tried to cancel this reservation a month before and the hotel and Expedia would not give me a refund. Do NOT use Expedia.

Easy check in and walkable distance to the Mercedes Benz stadium