Staying at Riverchase Lodge is a good choice when you are visiting Pigeon Forge.
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Riverchase Lodge
Hotels
6.0
/10
Pleasant
943 reviews
What Guests Say About Their Stay
James
10.0
/ 10
last min booking and it went great. kids loved the water slide at the pool.
Destany
10.0
/ 10
overall the property was very nice and well maintained other than the pools. they were green all the days we stayed.
Kimberly
10.0
/ 10
The pool is AMAZING but they need to chill on the chlorine. It burned my eyes to where I couldn’t sit for more than 10 mins from the hot tub.
In the Area
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3709 Parkway, Pigeon Forge, Sevier County, Tennessee, United States, 37863
Main Facilities
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Swimming Pool
WiFi
Available Room Types in Riverchase Lodge
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What's around Riverchase Lodge
3709 Parkway, Pigeon Forge, Sevier County, Tennessee, United States, 37863
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Discover More About Riverchase Lodge
Location
Staying at Riverchase Lodge is a good choice when you are visiting Pigeon Forge.
About Riverchase Lodge
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Staying at Riverchase Lodge will surely satisfy you with its great hospitality and affordable price.
All facilities in Riverchase Lodge
Others
Public Facilities
- Others
- Smoke-free area
Hotel Services
- Tours
- Front desk
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
General
- Parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Riverchase Lodge
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi |
Check-In / Check-Out Time | From 16:00 - 23:00 - to 11:00 |
Available rooms at Riverchase Lodge | 112 |
Another facilities in Riverchase Lodge | Others, Smoke-free area, Tours, Front desk, Outdoor pool |
Frequently asked question in Riverchase Lodge
What are available facilities at Riverchase Lodge?
There are top facilites at Riverchase Lodge such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Riverchase Lodge?
The standard check-in time at Riverchase Lodge is starting from 16:00 - 23:00 while the latest check-out time is at Before 11:00
How many stars does Riverchase Lodge have?
Riverchase Lodge is a 2.5-star hotel.
How many rooms does Riverchase Lodge have?
Riverchase Lodge has 112 rooms in total.
What are the guest reviews for Riverchase Lodge?
Riverchase Lodge is well-known for its Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Riverchase Lodge
Overall Ratings & Reviews Riverchase Lodge
Other sources (943)
6.0
Pleasant
From 943 reviews
Cleanliness
6.0
Room Comfort
6.2
Service and Facilites
7.0
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Traveler Reviews Riverchase Lodge
Number of reviews per page
20
40
Top reviews
Estrella
with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall its a good hotel theonly downsides are how far it is from the main center and if you dont have a parking you pretty much doomed because now u ehter have to park on the other side of the road where its call dollywoad
James
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
last min booking and it went great. kids loved the water slide at the pool.
Larry
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
1/10
Looks like the pictures was taken 20 years ago. It’s dirty. Clearly hasn’t been clean right in years. Bed is uncomfortable. Ac don’t work well. Didn’t stay the second night because of how just nasty is was and they refused to give me any of my money back.
Curtis
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Overall it was just a little ran down. Out tv remote was broken. Both water slides are usable but need work. We had to unplug either the tv or refrigerator in order to plug in the microwave when ever we wanted to use it.
Manuel
Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
First room smelled of urine and had roaches, 2nd roomed had unfinished work in the bathroom and loose trimming on flooring and I can go on. The toilet seats are so worn out and stained. I can’t believe rooms are being offered with these types of problems. This is my first review ever and I’m not happy.
Ashley
Business Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room was super dirty. Very run down. The price is about what you would expect for the rundown condition. Very ghettoish
JORDAN
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Pool area had a lot of what looked like black mold around it. Pool was merky and you couldnt see through it.
Emily
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The beds were good & clean, but almost everything else needed to be deep cleaned. The pools needed scrubbed, they had algae all over them.. but the slides were fun. The rooms need updating. Overall, it’s ok if you just need somewhere to sleep & shower.
Merideth
Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The whole place needs cleaned and updated. The towels were scratchy. Nasty floors, pools and pool areas need cleaned. Our fridge and phone did not work. The tv barley worked
Tiffany
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great room for the price! We especially enjoyed the pool areas!
Lauren
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
It was close.. pool was dirty slide outside was fast kids loved that.. room was smelly and old.. smelled like smoke
Tishanee
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Property was ok for price but the pools was really dirty. Water was very unclean and foggy. Our room had no hot water so no shower glad it was just quick overnight trip.
Joseph
Leisure Family
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
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Joshua
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I should have read reviews before we arrived, but I didn’t. We checked in & went to the room & there was POOP on our bathroom door, holes in the wall, the paint on the cabinets were chipped off, where you hang your clothes was rusted. My kids found a chewed up Zyn pouch (tobacco) on the bed. You couldn’t see through the pools water, the kiddie pool was absolutely filthy. There was algae on the pool steps and the bottom step was broken on the pool. We went to dinner and came back to get ready for bed & when we pulled the blankets off there were brown stains on the sheets. We saw a roach & bugs in the bathroom. If I could give 0 stars I would. 0/10 do NOT recommend.
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vangelia
Friends and Family
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Pictures online look much better than in person. Entering the room it has a strange smell that eventually disappated. The sheet they zip the mattress with was stained. The jets in the tub was black. Before we left we saw a roach crawling across the floor in our room. The one and only roach we saw or we wouldve left much sooner. The pool was extremely cloudy and dirty. The price was way too much for what we got. Very disappointed!
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Kathy
Friends and Family
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Both pools were a shad of green. Indeed of a deep clean really bad. The beds were extremely uncomfortable. Carpets dirty. You had to go all the way into the lobby to get ice. Will not ever be stay there again. The only thing worked right was the internet.
jessica
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Exceptional stay kids loved the slides too a was clean
Jessica
Leisure with Children
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Indoor pool
Austin
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The tub was rotten and had crack in it, the shower head was hanging out of the wall. Couldn’t take a comfortable shower because of how low the shower head hung down. Had to be careful where you stepped in the tub or you’d get your door cut open my fiberglass. The water would go from comfortable to blistering hot then to freezing cold all within a matter of seconds. Booked this place because my mom used to take us there as kids and it was nice but not no more. Will not be returning!
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justin
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This place hasn't seen a paintbrush or hammer in a decade. Extremely run down. Chose this place solely for the pools and slides. Conditions were abismal, and a few things downright dangerous. Lawsuit waiting to happen. The ceiling of the indoor pool looks covered in black mold. The timbers holding the stairs and ramp to the indoor slide are rotten to the core. This place is just waiting to be shut down.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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