TownePlace Suites by Marriott New York Manhattan

I booked a weeklong stay so I wanted a place with the kitchen. It was great and there was a small couch in the room also. We went with a friend so the couch made it nice for the three of us to be able to get together in the same room in the evenings. The kitchen had all the amenities that we needed to make meals or snacks and keep leftovers from the restaurants cold. Great water, pressure, comfortable bags and we were on the second floor facing the street, but it was pretty quiet since it’s a side street from Times Square. I had heard negative reviews about that elevators being slow so I asked for a low floor. From the second story we were able to use the stairs. It was very convenient to run down for some coffee in the morning and then to grab breakfast. We did not eat in the breakfast area and pretty much made plates and took things back to the room to eat, but it seemed there were open tables that we wanted to stay. They were good hot and cold options and they did mix it up so that there were different choices every day. The staff was great. The location is amazing, just a few blocks from all the action of Time Square in Broadway, a subway station Hell’s kitchen and restaurant row. A couple doors down there was a comedy club and a target two blocks down and around the corner together supplies. One thing we did not discover until the end of our stay, was there as a rooftop patio that has a barbecue grill furniture for a rooftop happy hour. No laundry though.

We were close to the theater District Times Square and two our train everything was walkable distance, and the hotel was clean, and the staff are very friendly

Love this place. Would definitely go back. Very clean and comfortable!

Perfect location. Room was clean and staff very friendly and helpful. Will definitely stay there again.

We got moved to another hotel because the HVAC was not working

We loved our staff!!! Give them a raise!! However, we stayed 5 nights, 4 days, our room was cleaned twice. We had to ask multiple times for towels. When asked why our room wasn’t cleaned, one of the staff members asked if we had the DNK sign up. I replied no and she was on it to get it cleaned and serviced. However, it took the cleaners 30 mins to get to our room, 2 mins before they left for the night. Staff were incredible!!!!!!!!!!! Even the night time Custer service gentleman who was absolutely the best at his job! Room not so much.

Le falta un poquito de confort Ubicación estupenda Desayuno básico

Great stay

The staff were accommodating and parking was offered and we were in a good location to access the attractions. The food in the area was very good. The pizza we had was delicious from John’s pizzeria.

Overall great stay!

Great location. The staff was awesome and very welcoming. The breakfast was not very good. We ended up skipping it the second morning. The room was great for our needs all though tiny. It included everything you could think, including the full kitchenette. The shower was the most spacious part of the property and worth the cost of the room. Becareful of the sliding bathroom door. Poor handle and floor catch design left us getting trapped many times. We are looking forward to a return visit!

A hidden gem only minutes from Times Square. Friendly staff, comfortable rooms and a pleasant breakfast make this a great choice for individuals or families. A short walk to most of the tourist attractions and plenty of wonderful restaurants nearby. If you enjoy the theatre then you have the added bonus of it being right in the centre of the theatre district. A great place to stay.

Fantastic staff

Good location. Breakfast was good. Clean room.

Clean and hygienic, fully equipped. I especially like the complete tableware in the kitchen.

Our family loved this hotel. Close to Time Square but not to close. Tons of places to eat within a couple blocks. I must say the hotel employees were some of the nicest staff I have ever met. Always a “hello” and a “have a great day”. I would absolutely stay here again.

The staff was super friendly and the rooms were clean. Location is great if you want to be by Times Square and all the theaters. Rooms are not large but did the job. Had some temp issues but we were visiting on a super hot week so assume the AC was being overworked. Only one elevator and it is super slow as other reviews mentioned. We often used the stairs.

Right side Times Square!

Our room had ants running around in the kitchen area. We reported to the front desk and requested to change room. They said they didn’t have a similar studio room and could only give us a smaller room without a sofa bed. We took it. The next morning, we kindly reminded the woman in the front desk that the room had ants problem and needed to be fixed. She started to accuse us for yelling at her and basically yelled at us for more than 10 minutes. And when we tried to get our luggage which were stored at the front desk, she started to lecture us how she find snack crumbs in the bed and we should not eat snacks in the bed. She was trying to hint that we caused the ant problem. It’s rude and unprofessional. We found the ants the next day right after we moved in, and the ants were coming from an interior corner around the kitchen. We did not cook anything in the kitchen. There were a lot of ants. It’s not around the bed. And the ants problem was not caused with in a day or two. Besides, we did not eat any snacks on bed. If she found crumbs, she needs to have the cleaning maids do a better job, because it must have left by the previous guest. As a matter of fact, we didn’t see any snack crumbs on bed ourselves. No apologies for giving us an ant infested room, no apologies for exchanging us to a smaller cheaper room. All the time she’s trying to deny that her hotel room has ants problems (We have videos and photos to show). Anyway, the worst hotel experience we’ve ever had.

Everything was great, especially the location. The room was clean and nice, but a bit small for three people. It was okay since we just slept there. Breakfast was good, and the staff were very kind. The only thing I didn’t like was the slow elevator. Overall, I was happy with the hotel.