Carillon Boutique Hotel

Staff was nice and friendly

Great place to be in Hanoi! Since arrival all staff make the stay very enjoyable with a friendly and helpful attitude. Once to recommend.

Had an amazing experience from booking our airport transport, checking in late night and checking out. We were greeted by Jerry who offered us iced tea and iconic Hanoi beer upon arrival. The room has all you need, comfy bed and very cool AC. All the staff were lovely and breakfast had great options. Easy walk from everything and one step away from iconic food spots.

I'd love to have hangers in the bathroom for convenience.

Very friendly and helful staff, highly recommended.

Great place too stay. Staff was extremely friendly and helpful with any questions I had. Would recommend this hotel to anyone. Hope to go back to Hanoi soon and will definitely stay there again

Hospitality was very friendly! Great information on local activities.

Great service! Vile was amazing and great stay and location overall

The employees at the hotel were lovely, but the rooms are too small (no space for luggage), the bathroom only has a thin curtain so isn't very private, and the rooms are incredibly noisy. From 6am each day you could hear the kitchen staff making breakfast, and from 7am building works (though not the hotels fault it would have been helpful to have been made aware of this before we arrived). In addition the design of the hotel meant that if someone in a room above/below you used the bathroom you could hear it. Location was relatively good in old quarter, but unfortunately lack of sleep pulls down the score significantly as by the 3rd night of staying here we were exhausted.

Really love staying

We had a great stay at Carillon Boutique Hotel. Very good location, nice rooms, comfy bed and good shower. Breakfast on the top floor was also nice. Alicianne was very kind and helpful - overall we stayed 3 nights with trips in between and would come back each time and they would keep the luggage for us which was very convenient. Overall I can highly recommend.

Everything was splendid except the size of the room which was a bit cramped

Wonderful stay. Staff are welcoming. They even packed breakfast set for our early flight when we left at 4am

Wonderful staff! We also enjoyed the breakfast selection. This was an incredible package for the price.

Lovely staff, great amenities

The staff is excellent They helped us to arrange trips and really anything that we needed help with Friendly and kind

Nice hotel with excellent service and very convenient location. Receptionist Maria and all the staff are so friendly and sweet. Maria even upgraded our room! We would totally stay at Carillon Boutique Hotel again! With love from Hong Kong:)

A great hotel. We love our staying at Carillon hotel very much. Clean room, good breakfast, helpful and friendly staffs. Ruby booked us amazing trips to Halong, Sapa and Ninh Bình - good value for money. Definitely recommend this hotel

Good service. Great location. Friendly, helpful staff.

I stayed at Carillon for 3 nights and I’m so glad I did! The staff was very friendly and helpful and the hotel and room were clean, beautiful, and appointed like a luxury hotel. Breakfast is included and was fantastic, with local dishes and some international favorites. This is a great find!