What are the guest reviews for Diamond Stars Ben Tre Hotel?

Diamond Stars Ben Tre Hotel is well-known for its Room Comfort, Location, Cleanliness, as reviewed by verified Traveloka guests.

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Diamond Stars Ben Tre Hotel

Name: Diamond Stars Ben Tre Hotel
Address: 140 HUNG VUONG ST, Ward 3, Ben Tre, Vinh Long, Vietnam, 930000, 140 HUNG VUONG ST, Ben Tre, 930000, Vietnam
Rating: 9

Hotels

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9.0

/10

Exceptional

381 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

My family had a great time at this beautiful hotel. It's clean, the rooms are large, nice staff. We will be back here soon.

Oanh V.

9.6

/ 10

Super friendly staff, nice room, new, clean. Ideal destination every time you have free time

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D***h

9.4

/ 10

Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.

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Pham V. H.

9.7

/ 10

Very good, great staff, worth the experience and will come back next time, love hotel Diamond Stars 5 like Ben Tre

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Trm P.

10.0

/ 10

Great From room to breakfast everything is ok. Room is clean and beautiful. Give 5*

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In the Area

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140 HUNG VUONG ST, Ward 3, Ben Tre, Vinh Long, Vietnam, 930000

Main Facilities

24-Hour Front Desk

Staying at Diamond Stars Ben Tre Hotel is a good choice when you are visiting Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Diamond Stars Ben Tre Hotel

140 HUNG VUONG ST, Ward 3, Ben Tre, Vinh Long, Vietnam, 930000

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Location
Staying at Diamond Stars Ben Tre Hotel is a good choice when you are visiting Ward 3.

About Diamond Stars Ben Tre Hotel

From business event to corporate gathering, Diamond Stars Ben Tre Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Diamond Stars Ben Tre Hotel, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Diamond Stars Ben Tre Hotel.

If you plan to have a long-term stay, staying at Diamond Stars Ben Tre Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Diamond Stars Ben Tre Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Diamond Stars Ben Tre Hotel will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Diamond Stars Ben Tre Hotel is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Diamond Stars Ben Tre Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Diamond Stars Ben Tre Hotel.

All facilities in Diamond Stars Ben Tre Hotel

Swimming Pool

Lobby

Exterior

Bedroom

Others

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Diamond Stars Ben Tre Hotel

General Check-in Instructions

Giá giường phụ người lớn ( 12 tuổi trở lên ) phụ thu 400,000 vnd/ khách.
Giá giường phụ trẻ em ( từ 6- dưới 12 tuổi ) phụ thu 200,000/ bé.
Trẻ em từ 6- dưới 12 tuổi ( không giường phụ ) phụ thu 200,000 vnd/
Giá extra bed ( không thêm người ) phụ thu 200,000vđ
Trẻ em dưới 6 tuổi không phụ thu .
Foreign guest when checking in, you must have the original passport and a valid visa (Khách là người nước ngoài khi check in phải có bản gốc của passport và visa còn hiệu lực)

Extra Breakfast

Accommodation charges VND 200,000/guest for extra breakfast.

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General Information

Popular Facilities	24-Hour Front Desk
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Diamond Stars Ben Tre Hotel	138
Number of floors in Diamond Stars Ben Tre Hotel	16
Another facilities in Diamond Stars Ben Tre Hotel	24-hour Receptionist

Frequently asked question in Diamond Stars Ben Tre Hotel

What are available facilities at Diamond Stars Ben Tre Hotel?

There are top facilites at Diamond Stars Ben Tre Hotel such as 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Diamond Stars Ben Tre Hotel?

The standard check-in time at Diamond Stars Ben Tre Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does Diamond Stars Ben Tre Hotel have?

Diamond Stars Ben Tre Hotel is a 5.0-star hotel.

How many floors does Diamond Stars Ben Tre Hotel have?

Diamond Stars Ben Tre Hotel has 16 floors.

How many rooms does Diamond Stars Ben Tre Hotel have?

Diamond Stars Ben Tre Hotel has 138 rooms in total.

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More Reviews from Other Guests in Diamond Stars Ben Tre Hotel

Overall Ratings & Reviews Diamond Stars Ben Tre Hotel

Traveloka (217)

Other sources (164)

9.0

Exceptional

From 217 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.2

Meal

8.6

Location

9.2

Service and Facilites

9.1

People often mention about Diamond Stars Ben Tre Hotel

All

Distance to City Center (10)

Room Space (10)

Family Friendly (8)

Bathroom (8)

Variety (8)

Staff Friendliness (7)

Ambiance (6)

Bedroom (6)

Surroundings (5)

Accessibility (4)

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Traveler Reviews Diamond Stars Ben Tre Hotel

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

My family had a great time at this beautiful hotel. It's clean, the rooms are large, nice staff. We will be back here soon.

1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Valued Guest, Thank you so much for your lovely review! We’re so happy to hear that you and your family had a wonderful time with us and enjoyed our clean, spacious rooms and friendly staff. Your kind words truly mean a lot to our team and are a great motivation for us to keep doing our best. We can’t wait to welcome you and your family back to Diamond Stars Ben Tre Hotel soon! Warm regards, Diamond Stars Ben Tre Hotel

Lyn N.

Leisure

8.5

/10

Reviewed 14 week(s) ago

Good location, good service. Everything was fine.

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Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you very much for choosing to stay at Diamond Star Ventri Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the hotel's excellent location and the service from our staff. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel

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Verified Traveler

9.4

/10

Reviewed 16 week(s) ago

The room should be cleaned more properly. The view from the room is spectacular. We all loved the food from the breakfast buffet to the set lunch during our stay.

1 people find it helpful

Accommodation's Reply

26 Jul 2026

Dear Valued Guest, Thank you for your valuable feedback. We are delighted to know you enjoyed the spectacular room view and the food throughout your stay. We also sincerely apologize that the room cleanliness did not meet your expectations. Your comments have been shared with our Housekeeping team for improvement. We truly appreciate your feedback and look forward to welcoming you back for an even better stay. Warm regards, Diamond Stars Ben Tre Hotel

T***N

8.7

/10

Reviewed 28 week(s) ago

The room has many insects and needs better cleaning.

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you for your valuable feedback following your stay at our hotel. We apologize for the inconvenience caused by the insect issue in your room. We will take your feedback into consideration to improve our cleaning and room inspection processes and further enhance the quality of our services. We look forward to welcoming you again on your next stay. Thank you. Diamond Stars Ventre Hotel

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T***u

Staycation

10.0

/10

Reviewed 33 week(s) ago

The most luxurious, high-quality, and beautiful hotel in Ben Tre. The staff are lovely, the lobby is spacious, and there are plenty of tables and chairs for guests to sit and wait while the staff checks them in. Breakfast wasn't overly varied, but it was hot and quite delicious. The swimming pool is quite large, but it was too cold to swim in at the beginning of the year. 😭 The room had delicious Gunam ginger tea. The room was clean and smelled nice. 10/10!

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your valuable feedback and comments about our hotel. We are delighted that you were satisfied with all aspects of your stay, including the hotel's atmosphere, staff service, breakfast, cleanliness, and room amenities. We are especially pleased that you enjoyed the ginger tea from Mr. Kunan. We apologize that the relatively cool weather at the beginning of the year prevented you from fully enjoying the swimming pool. We hope that the weather will be better during your next stay to provide you with an even more comfortable experience. Thank you for your perfect 10-star rating. We look forward to welcoming you back again. Thank you. Diamond Star Ventray Hotel Diamond Star Ventray Hotel

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La Thinh

10.0

/10

Reviewed 35 week(s) ago

A wonderful vacation, the hotel is close to the city center, suitable for families.

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for choosing our hotel for your family vacation and thank you for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel and appreciated our excellent location near the city center. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel

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Nguyen

6.5

/10

Reviewed 38 week(s) ago

When I arrived to check in at around 3 PM on January 31, 2026, the male receptionist's communication and attitude were discriminatory and judgmental, making me feel very uncomfortable. The staff member who assisted me to my room was much better and had a much better attitude compared to that male receptionist. When I checked out, the staff checked and found a missing laundry bag, which they informed me about. My friend had mistakenly taken it. However, after waiting for over 20 minutes and asking the receptionist if the check-out process was complete, they said, "It was completed when we received the laundry bag," without saying a word, making us wait. A 5-star experience, but the service was not satisfactory; it felt overrated.

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you very much for choosing to stay with us. We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback is invaluable in helping us improve our services and enhance your stay experience. We will strive to provide even better quality service for your next stay, and we look forward to welcoming you again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel

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Verified Traveler

10.0

/10

Reviewed 40 week(s) ago

The hotel is located next to Go Vap central market, the rooms are beautifully decorated, and there's a super delicious beef noodle soup restaurant right next to the hotel.

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your compliments are a great encouragement to all of our staff. We hope to welcome you back again. Thank you. Diamond Star Ventley Hotel

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Verified Traveler

10.0

/10

Reviewed 46 week(s) ago

Friendly staff, clean accommodation

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you very much for your stay and for your compliments regarding our staff and the atmosphere of your room. We are delighted that you enjoyed your stay. We hope to welcome you back again. Thank you again. Diamond Star Ventri Hotel

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N***m

9.7

/10

Reviewed 53 week(s) ago

Centrally located hotel, nice view. Enthusiastic and attentive staff

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your stay and for sharing your valuable feedback. We are delighted that you enjoyed our excellent location, beautiful views, and the friendly and attentive service from our staff. Your comments are a great encouragement for us in the future. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel

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Ho Thanh L.

Business

9.7

/10

Reviewed 58 week(s) ago

Friendly and enthusiastic staff, delicious and varied breakfast.

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you very much for choosing our hotel and for your compliments. We are delighted that you were impressed with our warm and friendly service and delicious breakfast. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Hotel Ventley

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Oanh V.

9.6

/10

Reviewed 58 week(s) ago

Super friendly staff, nice room, new, clean. Ideal destination every time you have free time

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Accommodation's Reply

16 Sep 2025

Dear Valued Guest, Thank you very much for your kind comments. We are delighted to know that you are satisfied with our new, clean rooms and the friendliness of our staff. Your satisfaction is our motivation to continue improving our service quality. We look forward to welcoming you back on your next visit. Best regards, Diamond Stars Ben Tre Hotel

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D***o

7.0

/10

Reviewed 59 week(s) ago

The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.

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Accommodation's Reply

16 Sep 2025

Dear Valued Guest, Thank you for your feedback. Your comments are very important to us. We apologize for any inconvenience and will do our best to provide you with a better experience next time. Best regards, Diamond Stars Ben Tre Hotel

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To Thuy A. T.

Leisure

8.5

/10

Reviewed 60 week(s) ago

The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.

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Accommodation's Reply

16 Sep 2025

Dear Valued Customer, We are very sorry that our service did not meet your expectations. We will take full note and improve immediately to avoid similar incidents from happening again. We hope to serve you better in the future. Best regards, Diamond Stars Ben Tre Hotel

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Nguyen T. O.

Business

10.0

/10

Reviewed 66 week(s) ago

The hotel service is great, very close to surrounding amenities.

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1 people find it helpful

Accommodation's Reply

17 Aug 2025

Dear Valued Guest, We would like to thank you for your valuable comments regarding our excellent service and convenient location. We are delighted to hear that you enjoyed our hotel and look forward to serving you again in the future. Best regards, Diamond Stars Ben Tre Hotel

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Tong T. N.

Staycation

10.0

/10

Reviewed 70 week(s) ago

Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax

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2 people find it helpful

Accommodation's Reply

17 Aug 2025

Dear Valued Customer, We are very grateful for your kind review and positive comments on our service quality. We look forward to welcoming you and your family again in the near future. Thank you very much

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Ton B. S.

Business

10.0

/10

Reviewed 72 week(s) ago

Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d

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1 people find it helpful

Accommodation's Reply

17 Aug 2025

Dear Guest, We sincerely thank you for trusting and choosing the hotel twice. We are very happy that you complimented the friendliness of the staff and especially the crab hotpot at the restaurant on the 5th floor - it is truly 10 points! The hotel is very pleased to welcome you and your family back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel

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D***h

9.4

/10

Reviewed 76 week(s) ago

Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.

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Accommodation's Reply

17 Aug 2025

Dear Guest, We would like to sincerely thank you for taking the time to leave such positive comments about our hotel. We are extremely happy to know that you are satisfied with the attentiveness and enthusiasm of the reception team; the beauty of the Ben Tre River view from the room; the cleanliness of the space; as well as the hotel's swimming pool. Such compliments are truly a great source of encouragement for all of our staff. We look forward to welcoming you and your family back in the near future. Sincerely thank you! Diamond Stars Ben Tre Hotel

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P***m

10.0

/10

Reviewed 103 week(s) ago

friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast

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2 people find it helpful

Accommodation's Reply

17 Aug 2025

Dear Guest, We would like to thank you for your compliments on the friendliness of our staff, the cleanliness of our hotel, the reasonable price and the breakfast included. Such positive reviews are a source of motivation for us to continuously improve the quality of our services. We look forward to welcoming you again in the future. Thank you very much!

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vu tran t. d.

10.0

/10

Reviewed 107 week(s) ago

Great hotel, clean, good service

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Accommodation's Reply

17 Aug 2025

Dear Guest, Thank you very much for your compliments to the hotel. Such positive reviews are not only an honor but also a great motivation for us to continuously improve the quality of service. We look forward to welcoming you back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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