Parkside Sunline Hotel

This place is amazing, you can tell they put a lot of love into everything. The staff are always around and super helpful. There's a market and a pretty lake close by, and checking out was really fast and easy. Plus, they set up rides for a great price.

Speedy check in, overall a nice pleasant stay. A free upgrade, an extra hour over the normal check out time. A nice chicken dish for breakfast, too. Couple of points for improvement with regards to Room 506: the hob extractor fan and light don’t work, the bathroom extractor fan also seems to be defunct.

The hotel team is very nice; they took care of my troubles, and I am very thankful to this hotel. Also, it's neat, clean, and has very nice service—no complaints on that! 😊🏨✨ #Hotel #Team #Troubles #Thanks #Service #Cleanliness

Merci j’ai apprécié de pouvoir arriver au milieu de la nuit !

Very clean and quiet hotel with an excellent friendly staff. Breakfast was always great and located on the top floor with a nice view.

Very friendly and committed staff, all well speaking English. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely.

Staff was amazing. rooms were very clean. Ill defiantly stay here again.

The staff was accommodating and kind. Will stay again.

This is a wonderful, clean hotel in Hanoi. The property is well kept, and the room and hallways were very clean. The checkin staff was attentive, helpful, and efficient. Wonderful choice for staying in Hanoi!

The hotel is so good if we compare with the price, and I choose to come back when I have a chance to visit Ha Noi

Wonderful stay after a busy day at the office.

Very nice budget hotel in the University (HUST) district. Also, a nice massage parlor in the basement.

it is very clean and access to city center is possible simply by taxi.

A very comfortable hotel. I like its location, which is outside the ultra-crowded zone of the 'old town'. The staff has always been very helpful. They have a great spa in the basement. The one thing they could improve is the restaurant. I suggest they turn it into a Japanese restaurant - the hotel gets many visitors from Japan, and there is a lack of good restaurants in the area.

The Parkside is a hotel with many things done correctly. The breakfast is marvelous, the rooms are usually comfortable. However, on this visit I came to realize the lack of room air conditioning, The lack of air movement was stifling.

It was a good stay, but the weather was warm, and the room I had was sign-up airconditioner.

It was warm, and their was no air conditioner. The room was quite adequate, except for the lack of cool air!

The staff was terrific! The breakfast was amazing - many choices, and as much as you could stuff yourself with. The rooms were large, clean, modern and we'll cared for. A great place to stay if it is at all close to your needs during the day. Oh, I used the spa in the basement for a massage. It was totally legit - and a real bargain -- about 10USD for a full hour.

The hotel is Ok but I was surprised it has such good ratings from the community here. It's kind of old-style European, fairly spartan, fairly worn, and not all that clean. It is pretty compact which brings all of the not-quite-newness of the place into focus. I'm not a whiner but I've stayed in a bazillion hotels and know a good one from one where I wouldn't voluntarily stay there again, and this one is the latter category. The staff is kind, but as one example of the classic experience: a previous guest had obviously been smoking in my non-smoking room. After putting up with it the first night and feeling like I'd been used to clean an ashtray, I asked the front desk for a new room. They said, in their very polite way, that they couldn't move me but would have the housekeeper clean the room and remove the smoke smell. Well, you can guess how that worked out. I moved out after my second night instead of staying the full 3 I'd booked.

The first room had smell of medicine. It was so strong and vomited, as soon as I got in the room. While negotiating to changing room, at the corridor other guest passed by, he said he came the room yesterday, and changed the room. It is incredible to force people to locate in the room. They said there was smoking smell and they cleaned. I can not believe it. I think there was some insects or something in the room to kill it, they use a strong medicine. If I stay there, I might be killed. I did not need more than 5 seconds to vomit in the room.