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Korean Air Lines Co. Ltd, commonly known as Korean Air (KE), is South Korea’s largest commercial airline. The airline is based in Seoul with its operational hub is located in Seoul Gimpo International Airport and Seoul Incheon International Airport. It flies to 127 cities in 44 countries around the world and flies domestically to 12 destinations.
Korean Air is included in the top 20 airlines in the world in terms of the quantity of passengers. It also holds prestigious title of the world’s best-ranked international cargo airline.
True to its slogan "Excellence in Flight, Korean Air" , Korean Air is renowned for its high-quality service. The airline operates three levels of cabin classes: Economy Class, Prestige Class and First Class. Customers can choose to sign up for the company's loyalty rewards programme named "SKYPASS".
Korean Air was a founding member of the SkyTeam which has grown into the second biggest alliance of airlines in the world. As of March 2014, SkyTeam has 20 fully-pledged members consisting of numerous prestigious airlines from a variety of different countries and continents.
Korean Air’s baggage allowance varies between 23kg and 32kg per passenger depending on their cabin class. Passengers are expected to check-in approximately two hours before an international flight with the check-in desk closing no later than 40 minutes before the flight is scheduled to depart.
All long-haul passengers are provided with in-flight entertainment in every seat. The entertainment consists of on-demand TV that boasts a wide variety of shows, movies and music for passengers to enjoy during the flight.
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Korean Air was previously founded as Korean National Airlines in 1945. After being fully privatized in 1962, the airlines changed the name to Korean Air. It’s international long-haul service commenced in 1972 with a passenger service from Seoul to Los Angeles.
During the nineties, the airline experienced a number of incidents, some of which resulted in fatalities and fuselage destruction that destroyed Korean Air’s name and popularity. However, in late 90s, the airlines began to improve its service which made company's prestige and popularity continue to rise to unprecedented levels.
In 2008, Korean Air launched a low-cost carrier, namely Jin Air. This subsidiary continues to operate both domestic and international routes that offers affordable travel option to passengers.
Korean Air has also acquired numerous hotels and resorts that allow the airline to expand its profile and service to the world. Its portfolio includes an InterContinental hotel located in the centre of downtown Los Angeles.
A founding and constant member of the SkyTeam airline alliance, Korean Air purchased a 44% stake in Czech Airlines in 2013. This exemplifies yet another milestone in this airlines' long and illustrious history dating back over 70 years.
The current Korean Air Flight Attendant uniform has been used for more than 10 year. The uniform was designed by designer Gianfranco Ferre. The uniform features a striking modern design with the females sporting a custom-tailored cream-coloured overcoat. Underneath, lies a baby blue silk shirt topped off with a rigid all-white collar. Tied around the collar is a up-turning light blue neck scarf that is worn by female member of the flight team.
The design reflects the impeccable standards of Korean Air: poise, posture, and service. The male staff amongst the flight team are adorned by a sharp black suit that is tailor-made and features a tie in line with their female counterparts colour scheme.
Economy customers can expect a wide variety of Korean cuisine served on board as well as other Asian and Western options.There is also a selection of wines and other alcoholic beverages as well as non-alcoholic options available during the flight. Prestige Class flyers can enjoy a luxury Korean menu featuring braised short-ribs and other traditional dishes. For Prestige customers, a luxury wine and champagne package are served to quench the passengers’ thirst. First Class customers can enjoy a catering service "From Farm to Flight" which includes luxurious delicacies that one would expect with first cabin class. All food is served on a set of distinguished and elegant Korean dishware, and to complete the experience, diners are treated to an array of fine wines and premium quality champagnes.
Korean Air will adhere to cater to most dietary requirements including passengers who are vegetarian. The airline requests that passengers contact them directly prior to their flight to be able to make any particular dietary requests.