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Lufthansa Office

Deutsche Lufthansa

Alamanda Tower 23rd Floor, Unit A

Jl. TB Simatupang KAC 23-24

Cilandak Barat, Jakarta 12430

Indonesia

How to Book Online

To book Lufthansa ticket online, do as follows:
  1. Select route in the search box (see How to Use).
  2. Fill in passenger's requested information.
  3. Select Payment Method.
  4. Finish transaction and Lufthansa e-ticket will be sent to your email.

E-ticket

Lufthansa e-ticket is an eligible proof for Lufthansa flight. After receiving e-ticket by email, print it out and show it during check-in.
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airline rating:
4.5 5 based on 76 reviews

Standard Service: Full Service

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Profile of Lufthansa

Deutsche Lufthansa AG or commonly known as Lufthansa was founded in 1953 as a state-owned enterprise and commenced operations in 1955. The corporate headquarters is based in Cologne, Germany, with primary hubs located at Frankfurt International Airport and Munich International Airport.

As stated on the slogan, “Lufthansa Nonstop You”, Lufthansa serves 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia and Europe.

As the largest airline company in Europe, Lufthansa is the parent company of several big airlines such as Swiss International Airlines, Brussels Airlines, Austrian Airlines, Germanwings, Lufthansa Technik and many more.

Of all airlines grouped within Lufthansa, the amount of aircrafts total up to more than 667 aircrafts. Moreover, in 2012 Lufthansa broke the world record in terms of passengers when the entire Lufthansa group served over 103 million passengers.

Lufthansa is one of the five founding members of the world’s largest multilateral airline alliance called Star Alliance, formed in 1997.

Lufthansa Airbus A319-100Airbus A319-100
Lufthansa Airbus A320-200Airbus A320-200
Lufthansa Airbus A321-100Airbus A321-100
Lufthansa Airbus A321-200Airbus A321-200
Lufthansa Airbus A330-343XAirbus A330 343X
Lufthansa Airbus A340-300Airbus A340-300
Lufthansa Airbus A340-600Airbus A340-600
Lufthansa Airbus A380-800Airbus A380-800
Lufthansa Boeing 737-300Boeing 737-300
Lufthansa Boeing 737-500Boeing 737-500
Lufthansa Boeing 747-400Boeing 747-400
Lufthansa Boeing 747-8iBoeing 747-8i

Lufthansa Destinations

Changes/Cancellation/Refund for Lufthansa

Refund Procedure

For more information, please refer to Refund Terms and Procedure FAQ page.

History of Lufthansa

The idea to form Lufthansa all started in 1926 when Deutsche Luft Hansa A.G. (DLH) was formed in Berlin. DLH was known as Germany’s flag carrier until it was suspended in 1945 due to the start of Cold War, which split Germany into East and West.

Due to Lufthansa suspension in Berlin, Aktiengesellschaft für Luftverkehrsbedarf (Luftag) was formed in Cologne, West Germany on 6th January 1953. Luftag was known as the new national airline replacing Lufthansa. Many of the staff were ex-employees for Lufthansa Berlin.

Two years after the establishment of Luftag (1955), Lufthansa received the approval to serve domestic routes connecting Hamburg, Düsseldorf, Frankfurt, Cologne and Munich. On 1 June in that same year, Lufthansa was allowed to serve international routes. It began operating flights to London, Paris and Madrid. Supported by L-1049 Super Constellation (an American aircraft), flights to New York were scheduled. The next year in August, it began operating flights across the South Atlantic.

Starting from August 1958, fifteen of Lufthansa 1049Gs and 1649s flew each week to Canada and the United States. Meanwhile, three of Lufthansa 1049Gs served routes weekly to South America. The other four of 1049Gs operated flights to Tehran and Baghdad.

Although had opened routes domestically and internationally, Lufthansa wasn’t allowed to enter anywhere around Berlin until Cold War had ended. It was exactly on 2 October 1990 or 25 days after the end of Cold War that Lufthansa was allowed to fly anywhere around Berlin.

Before Cold War had ended, East Germany once tried to form their own national airline by the name of Lufthansa. However, it only caused a dispute with West Germany’s Lufthansa. For a change, in 1963 East Germany finally established their own national airline called Interflug.

As the airline grew, Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways International and United Airlines established the world’s first multilateral airline alliance called the Star Alliance.

In 1994, the airline company privatised and shared 88.52% of its ownership with private investors, 10.05% with MGL Gesellschaft für Luftverkehrswerte, 1.03% with Deutsche Postbank and 0.4% with Deutsche Bank.

Lufthansa Policies for Infants and Children

  • Children under the age of 5 must be accompanied by an adult of at least 18 years old or brother/sister of at least 16 years old when traveling.
  • Children at age 2 are allowed to travel in their own car-type seat on a seat in the cabin. To obtain this car-type seat, passenger must book it in advance.
  • Children between age 5 - 12 require arrangement with the carrier prior to departure.

Lufthansa Flight Attendant Uniform

Lufthansa Flight Attendant Uniform

For the year-round version, Lufthansa flight attendant uniforms are designed to be more conservative than other airlines. Both male and female wear black top to bottom. The dark-coloured uniform is brightened with a white shirt, with addition of an orange scarf for female uniform.

On certain occasion such as Oktoberfest (a German traditional festival), Lufthansa flight attendant uniforms may adjust the theme. The uniforms look more old fashioned and country-like.

Lufthansa Inflight Meal

Inflight Meal of Lufthansa

First Class passengers will be provided with food and beverages served by top chefs awarded with Michelin stars or toques.

Business Class passengers are served with a variety of dishes depending on the length of flight. For example, for long-haul flights departing from Germany, passengers will be served with dishes in German style, dessert (cake and fruits), and wine for those who are allowed to drink alcohol.

Economy Class passengers can enjoy flight while being served with hot and cold beverages plus snacks and hot meals depending on the route.