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Oman Air (WY) is the national airline of Oman, and a member of the Arab Carriers organization. It is mainly based out of Muscat International Airport, Oman. An international and domestic carrier, while also offering regional air charter services. Oman Air currently flies to 50 different destinations, with a perfect safety record.
In 2012, Oman Air was awarded “Best Class Airline, Middle East” by the Business Destination Travel Awards. In February 2013, Oman Air's First Class champagne won first place in the “Best First Class Sparkling Wine” category of the Cellars in the Sky Awards 2012, while its Sancerre won the “Best Business Class White Wine” category. Oman Air also came second in the “Best First Class Fortified and Sweet Wine” category. In February 2013, the airline was named “Best Airline in the Middle East” by the 2013 Annual MICE Report.
Oman Air's frequent flyer program is known as Sindbad. Sindbad is divided up into 3 membership tiers - Sindbad Blue, Sindbad Silver, and Sindbad Gold. Sindbad Blue is the base tier, and as members fly more with Oman Air, their tier will get higher. Each membership tier is packed with benefits and privileges. Silver and Gold tiers brings exclusive benefits such as lounge access, excess baggage allowance, and priority check-in.
Oman Air offers seats in Economy Class, Business Class, and First Class. All classes are provided with in-flight dining, in-flight entertainment, and in-flight communication facilities. Additionally, Business Class and First Class passengers may use the airline's chauffeur service to go to and from flights, and are given access to Oman Air's premium lounges at airports. In-flight entertainment services include a range of up to date movies and television shows delivered to each passenger on personal screens. Oman Air also offers a range of audio entertainment, including audio books, and radio stations in a variety of languages. Muslim passengers can also access the Quran.
All Oman Air passengers are allowed to one piece of luggage and one personal item as carry-on luggage. Personal items may refer to such items as a handbag or a coat. Indispensable items such as crutches or an infant car seat are not counted as personal items. Carry-on luggage must be small enough so that it can be stowed in one of the overhead storage compartments, or underneath the seat in front. Each item of carry-on baggage may not exceed 7 kg.
Business Class and First Class passengers are allowed to bring checked baggage weighing up to 30 kg, while Economy Class passengers are allowed to bring checked baggage weighing up to 20 kg. Special baggage items such as sports equipment and musical instruments are subject to relevant terms and conditions. Passengers are advised to contact Oman Air if they intend to bring such items.
Check-in time is at least 60 minutes before all international flights, and 45 minutes before all regional flights. Online check-in is available between 3-24 hours before departure time, although passengers are still required to present themselves at a check-in counter in a timely fashion.
For more information, please refer to Refund Terms and Procedure FAQ page.
Oman Air evolved from Oman Aviation Services, going back to 1970. Oman Air itself was officially established in 1993, and flew its maiden flight in July of the same year, from Muscat to Salalah. The company quickly added more destinations to its routes, including Kuwait, Colombo, Karachi and Singapore among others. Between 1995 and 1997, it expanded its routes further to include Mumbai, Dhaka, Abu Dhabi, Doha and Chennai. By October 1998, Oman Air had joined IATA. In March 2010, Oman Air became the first airline in the world to offer both mobile phone and Wi-Fi services on select flights. In the immediate future, Oman Air plans to move away from small aircraft, to focus on Boeing and Airbus vessels.
For domestic travel, children aged 2-11 years are charged 50% of the applicable adult fare, while for international travel they are charged 75% of the applicable adult fare. This may be different regarding unaccompanied minors. Infants under the age of 2 years, not requiring an individual seat, will be charged 10% of the applicable adult fare. However, Oman Air does not recommend air travel within the first 7 days of birth. Infants less than 7 days old will only be accepted for emergency medical travel with an approved medical certificate.
Passengers with specific medical considerations, such as disability or illness, are required to fill out a form, signed by a medical practitioner, before flying. Passengers may also request for assistance if needed.
As for expectant mothers, the following policy will apply:
Oman Air’s contemporary uniform design is in grey and turquoise blue, designed by the high-end fashion house Balenciaga. Female flight attendants wear turquoise scarves and veiled hats, while male flight attendants wear turquoise ties with grey suits.
Oman Air offers a frequently updated menu of assorted culinary items, varied according to passenger class. By request, it caters to special menus for both religious and health requirements. Vegetarian meals are also available, as well as baby and infant meals.