The room was clean, and the reception staff were friendly, efficient, and provided clear information about restaurants, Lawson convenience stores, and airport shuttle schedules.

Old but clean. Breakfast was delicious.

Great hotel near the airport. There is a shuttle bus provided at Terminal 2 bus bay. The hotel also provides a shuttle bus to the nearby mall. Staff are very friendly and helpful, especially the luggage handlers. They carry it all the way to the room, and you can arrange for them to help bring it down to the lobby as well.

The hotel is well located near the Narita airport and it’s good rest for the early flight departure.

Shuttle bus to the airport and nearby Narita city is great. Hospitality is on its peak as well, from shuttle to check-in all are great.

The staff are enthusiastic and speak good English. It's close to the airport and has a regular shuttle service, however, it's far from the city center; the train ride from the airport takes over an hour.

Rather small and perhaps the standard for Japanese hotel. Only for transit purposes. However, Family Mart below and free transfer to and from Narita Airport is good.

High frequency of buses to/from terminal. Room larger than expected. Several food options. I would stay here again.

Close to the airport, there's a free shuttle. The room was clean, with a great view, allowing you to see the sunrise in the morning. Our room also had a view of trains and planes, making it a great choice for kids.

Great lay over hotel with shuttles to airport and the mall

Strategic location to and from Narita with free shuttle, but far from the city center. Rooms are quite spacious, with toiletries and pajamas, and thin Japanese-style mattresses. There is a restaurant, laundry, and convenience store on site.

Big hotel near Narita Airport. Good for transit. Free shuttle from and to Narita Airport started from 4 AM till midnight.

hotel always is the best.this is the second time we go to nikko hotel narita.sevices is always the best.

Great service. Friendly. Clean room. Quiet. I had a good rest after a long flight.

Good location easy access to NRT. Hotel staff has good service and hospitality. Spent a relax time at there.

Room is big for 3 pax & it was comfortable. free shuttle bus made it easy to travel to & fro the airport after a long travel day. Aircon is not strong enough & the staff provided a fan instead. Generally a great stay

I booked the modern cream color room but was given the outdated old room. Even the kettle was like from the 1970’s. Breakfast was good, but the Osaka Kansai Nikko has wider selections. I like the garden with cherry blossoms. It was the highlight of my stay.

We arrived at 11.30 but can’t check in so we go with free shuttle bus to jr station, after eating we go back around 2 pm and we can check in 1 hour earlier👍 thank you nikko narita

the best hotel .on time shutle bus.cheaper price than the other hotel. breakfast is the best

Near from Narita Airport, and the great things, there are shuttle bus to & from hotel to Airport and Narita!