Overall Ratings & Reviews Best Western Hotel Brossard

Kitchen and breakfast room staff are super friendly. Especially enjoyed thoughtful offer of gluten-free bread.

There was a hidden deposit fee of 100$ which was not mentioned on the hotels.com booking page. Parking was an additional 10$

The smell in the room was so bad that

Really nice and comfy. The pool is an extra piece to the puzzle

Great/ value for money! The staff is courteous and attentive starting with Awa , Stephanie & co. at reception. The breakfast area staff starting with Lyne, Melanie & Michel are just outstanding & most helpful. The complimentary breakfast is of quality. The place is super clean worthy of a 4* establishment. The housekeeping/ maintenance staff also very helpful & accommodating caring for our needs to the details, customer total satisfaction! Bravo Marie/ Kettie & Stephan & their team. This is a highly recommended place for family & friends visiting.

I like that there are many restaurants around and very easy to get by.

Check in was good they spoke some English. I was charged exactly what was expected as a deposit but was shocked when told i had to pay a fee for parking on the property which wasn't disclosed on the listing. The property also had a indoor pool which look nice but even thou hours for it wasn't listed it was closed by 9 pm and was told wouldn't open on tues which made my 10 year old upset considering it was the reason why we booked this hotel in the first place. Other then that rooms were clean neighborhood had lots of food option and nearby entertainment.

Personal very friendly. Rooms and bathroom nice and clean

Great staff and clean.

Will stay again

Very nice place. Just need to take care of the old appliances… needs to be upgraded.

The pool was great and the staff was very nice. The cleaning in our room was overall good but under the beds had food wraps from past clients and hadn’t been cleaned in a while. Also paying $10 for parking was quite ordinary. I feel like it should just be included in there price when you check in.

Tx

The lifts weren’t working, the promised items in breakfast menu were not available. The room was okay but could be better.

We checked in late and had to leave early... Staff was very professional understanding and accommodating. The room was very clean and we had a great in night sleep

Very comfortable and safe!

Walking distance to restaurants!

Love this place.

Fast check in, clean and nice.

Great staff. Very friendly. The pool was even ( notdeep) all around, Perfect for my kids...definitely will return. Family love ❤️ it.