The receptionist refused to check me in at 2 pm, while at the same time she checked in other guests who arrived at the same time. And this is me coming in from an overnight flight. I had to speak to another receptionist who then checked me in with no issue.
The hair dryer in my room was not working. They kept insisting I keep my finger on it, which I did, it still didn’t work. I called, they sent a replacement which also only worked for 4 seconds.
Called to order food service, asked what beef options they have, they said a burger so I ordered that only to have it delivered with beacon on it. I explicitly asked for beef options since I don’t eat pork due to religious convictions.
The last straw was when I called the reception to order me a taxi. The taxi arrived and took me to the airport but then charged me 38 euros, which I know was way over the top since it’s usually never more than 25 euros to the airport. So I asked the driver to see the taxi meter and he said that it’s a flat rate they have with the Trinity City Hotel.
All in all, not a hotel I’ll ever come back to.