Was an excellent location and very professional staff.

Amazing location

Overall good experience. All the staff are polite and competent and the rooms are well mantained. The Sheraton is also ideally located next to many of the attractions.

The hotel was in a great location for all the sights we wanted to see. It was close to restaurants and the boat tours. Our room was clean and comfortable. Staff was helpful. We had a nice view of the American falls. The wait time for elevators was a little long when it was busy- just something to note for timing.

It was great

Beautiful room with Falls view

Great Location, lovely staff.

Overall, I would give my stay of 4 to 5. What would optimize my review is the room service I needed it a couple of times once for breakfast they didn’t read the notes. The order was not correct and it was cold and then the same thing happened for dinner service - the food was cold and made from frozen in some cases and again they did not read the notes when I asked for a couple of extra things. It’s too bad. The rating for the room service would be two out of five highly suggest using valet you do have In-N-Out privileges, which is wonderful if you need to go run an errand and the folks there the team there are fantastic. Kudos to everybody else at the property.

Excellent stay.

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Great views. Staff very attentive close to everything. Needs less Starbucks and more Tim’s

Fireworks every night. Make sure you get a fall’s view room

It was a beautiful stay and we will definitely recommend it to our friends.

If you want to see the entire waterfall, you will definitely not regret choosing this place.

Very good services.

Stayed for 3nights and had great time. Great location, good staff and clean room. They clean my room everyday which for me is great.

The perfect place to stay

Great location! My only criticism is that our room didn't get done 1 day, after we asked for it...but otherwise so great! The beds were dup er comfortable

Everything was good … Thanks 🙏

We enjoyed our honeymoon in Niagara Falls. The views were incredible. The water pressure was great. Although, at checkout, we found the final invoice quite confusing to understand what was being charged.