WE found Hard Rock store

Great place to stay. We had a great view.

Great place. However, expensive.

Loved our room overlooking the falls. So nice to watch the fire and see the fall. All lit up at night! Would highly recommend staying here.

Very nice hotel. We were able to see Niagara Falls while having breakfast. It was a good time.

Friendly, helpful, and professional! 😉

I would recommend calling the property or being specific about what view you are requesting. Also be aware of all the extra fees and taxes. All in all, a good stay.

I didn't like the balcony because it was too narrow and useless. We paid extra because we thought the room was bigger and having a balcony, but we got totally disappointed. The view was amazing. Sofa bed was not comfortable.

The room was clean and comfortable, but there was a problem with the safe. We had to call four times to fix the safe because it wouldn't lock properly. Also, the Ice machine on our floor was inoperable for over two nights. A hotel of this quality should not have these issues.

The hotel is beautiful, close to everything: Rainbow bridge is 5' walk, the Ferris wheel, the cruise boat, the falls (all three of them) Room was spacious with exceptional view of the falls, the fireworks, the street. Couldn't be happier. Concierge went above and beyond to help us book a transportation. The buffet with breathtaking view as well. Love every minute of my stay. Thank you.

Was an excellent location and very professional staff.

Amazing location

Overall good experience. All the staff are polite and competent and the rooms are well mantained. The Sheraton is also ideally located next to many of the attractions.

The hotel was in a great location for all the sights we wanted to see. It was close to restaurants and the boat tours. Our room was clean and comfortable. Staff was helpful. We had a nice view of the American falls. The wait time for elevators was a little long when it was busy- just something to note for timing.

It was great

Beautiful room with Falls view

Great Location, lovely staff.

Overall, I would give my stay of 4 to 5. What would optimize my review is the room service I needed it a couple of times once for breakfast they didn’t read the notes. The order was not correct and it was cold and then the same thing happened for dinner service - the food was cold and made from frozen in some cases and again they did not read the notes when I asked for a couple of extra things. It’s too bad. The rating for the room service would be two out of five highly suggest using valet you do have In-N-Out privileges, which is wonderful if you need to go run an errand and the folks there the team there are fantastic. Kudos to everybody else at the property.

Excellent stay.

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