Sheraton Fallsview Hotel

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8.3
/10
Very Good
6,984 reviews

What Guests Say About Their Stay

Cesar

10.0
/ 10
Highly recommend this property. In the middle of everything. Staff is nice and the views are spectacular

Richard

10.0
/ 10
The view was the main highlight of my stay. Waking up to the American falls outside my window is something I’ll miss. Conveniently located to many things. Polite staff. All good!

Juan

10.0
/ 10
The views of course! Even though we got a 2nd floor room we still had an amazing view !
In the Area
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5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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General
Near Great Canadian Midway

Location
With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Clifton Hill - 0.1 km / 0.1 mi
Queen Victoria Park - 0.1 km / 0.1 mi
Oakes Garden Theatre - 0.1 km / 0.1 mi
Fallsview Indoor Waterpark - 0.2 km / 0.1 mi
Great Canadian Midway - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Upside Down House - 0.3 km / 0.2 mi
Dinosaur Adventure Golf - 0.4 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Casino Niagara - 0.6 km / 0.4 mi
Bird Kingdom - 0.6 km / 0.4 mi
Nightmares Fear Factory - 0.6 km / 0.4 mi
Greg Frewin Theatre - 0.6 km / 0.4 mi
Rainbow Bridge - 0.7 km / 0.4 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 km / 9.9 mi
Buffalo Niagara Intl. Airport (BUF) - 43.7 km / 27.1 mi

The preferred airport for Sheraton Fallsview Hotel is Buffalo Niagara Intl. Airport (BUF).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Fallsview Hotel

Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Functional Hall Sheraton Fallsview Hotel
Functional Hall
Common Space Sheraton Fallsview Hotel
Common Space
Lobby Sheraton Fallsview Hotel
Lobby
Accommodation Services Sheraton Fallsview Hotel
Accommodation Services

Things to Do

  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Fitness center
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Transportation

  • Casino shuttle
  • Bicycle rental
  • Valet parking (surcharge)

General

  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Business Facilities

  • Conference center
  • Business facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Water park access (surcharge), Indoor pool, Casino, Spa, Garden

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

Overall Ratings & Reviews Sheraton Fallsview Hotel

Traveloka (1)
Other sources (6,983)
8.4
Very Good
From 6,983 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The shared lobby bathroom was disgusting. The outdoor pool closed early so we didn’t get to use it. The room was really nice and spacious, the water view was amazing. Staff was lovely. Stayed one night, one adult, one child.
Cesar
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Highly recommend this property. In the middle of everything. Staff is nice and the views are spectacular
Clarivel
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I want to start by saying that the customer service at the Sheraton Fallsview Hotel was truly top-notch. Every staff member we interacted with was professional, courteous, and genuinely tried to help. They listened to our concerns and treated us with kindness throughout our stay. Unfortunately, the quality of the room and the lack of communication overshadowed what should have been a memorable birthday trip. We arrived late in the evening and initially thought our room was beautiful. However, after a quick inspection, we immediately discovered several issues. The fireplace didn’t work, the refrigerator wasn’t cooling—which was especially important because we needed it to store our son’s medication—and the in-room safe was also not functioning. We reported everything to the front desk that night, and they documented the issues and told us we would be moved to another room the following morning. I want to start by saying the customer service at the Sheraton Fallsview Hotel was outstanding. The staff was professional, courteous, and genuinely tried to help throughout our stay. Unfortunately, our overall experience was disappointing. Upon arriving, we discovered our fireplace, refrigerator, and in-room safe were all not working. The refrigerator was especially important because we needed it for our son’s medication. We were told we’d be moved the next morning. At 10 a.m. we checked on the status and were told we’d receive a text. Hours passed with no communication. My husban
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Arash
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean
Aisha
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room we booked not the same room the staff was very bad
Richard
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The view was the main highlight of my stay. Waking up to the American falls outside my window is something I’ll miss. Conveniently located to many things. Polite staff. All good!
Nickki
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was nice. Great view of the falls.
Judie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our window in our room needs a screen so bugs won't come in.
Juan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The views of course! Even though we got a 2nd floor room we still had an amazing view !
Pradeep
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was amazing as usual
Patricia
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long check-in, rooms are very outdated. AC was very cold, and even though we tried to make it warmer, it didn't work. We had 4 rooms, and it was the same in all of them. Bill was incorrect, and we were charged for parking not used. This was a great hotel, but something happened, and now it is a terrible option.
James
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean property, with a great location you can pretty well walk to everything from this location. Lots of things to do. Hotels buffet is not great and over priced just like every other hotel. Would stay here again.
Andrea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing, service centered hotel! Absolutely perfect view of the falls from our floor. Not one complaint!
Lucila
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Me gusto todos
Rajneel
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bathroom in the lobby was filthy. For the price they charge we expected it to be cleaner.
LaCretia
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a great view, clean and friendly staff.
Douglas E
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was very good.
Adanay
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very poor maintenance and customer service. Everything was good except for a clogged shower drain. I had to report it three times over the first two days of my stay, without resolution. After being told there was not another room available to move me, I demanded to speak with a manager who inspecting the room and she upgraded me to a better one. While the upgraded room was great, it should not take three complaints and a manager intervention to resolve a basic maintenance issue.
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Sharonel
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy access to restaurants, shops and view
Joey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and well appointed
Number of reviews per page
20
40

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Lobby 4 Sheraton Fallsview Hotel

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