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Sheraton Fallsview Hotel

Hotels
Finding rooms for you...
8.3
/10
Very Good
7,022 reviews

What Guests Say About Their Stay

Ashtar

10.0
/ 10
We had a wonderful stay at this hote. Everything was excellent, from the cleanliness and comfort to the friendly and welcoming staff. The service was outstanding, and we truly felt well taken care of throughout our stay. A beautiful place with a great atmosphere. We would definitely stay here again and highly recommend it to anyone looking for a comfortable and enjoyable hotel experience.

Gary

10.0
/ 10
We very much enjoyed our stay. The location and views of the falls made the stay for. Getting lifts and trying to unload/load the car during check in and checkout was challenging. We had a few issues but they were dealt with quickly and efficently by Andrea on the front desk

Michael

10.0
/ 10
Great hotel, great location. Friendly staff. Starbucks and Circle K onsite was huge. Outdoor pool was perfect. Got to the spa for the free steam room and sauna, it was great. My room wasn’t ready at check in and staff gave me a coupon for 2 free drinks at the a Hard Rock Cafe. Also got a roll out bed for our 3rd and it fit in the room.
In the Area
See Map
5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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This accommodation offers:
Casino
Indoor pool
Mini golf
Waterslide
Poolside bar
Outdoor pool
Game room
Children pool
Parking
Fitness center
Luggage storage
Elevator
Garden
Fitness center
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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Discover More About Sheraton Fallsview Hotel

General
Near Great Canadian Midway

Location
With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Clifton Hill - 0.1 km / 0.1 mi
Queen Victoria Park - 0.1 km / 0.1 mi
Oakes Garden Theatre - 0.1 km / 0.1 mi
Fallsview Indoor Waterpark - 0.2 km / 0.1 mi
Great Canadian Midway - 0.2 km / 0.1 mi
Castle Dracula Wax Museum - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Casino Niagara - 0.6 km / 0.4 mi
Bird Kingdom - 0.6 km / 0.4 mi
Nightmares Fear Factory - 0.6 km / 0.4 mi
Greg Frewin Theatre - 0.6 km / 0.4 mi
Rainbow Bridge - 0.7 km / 0.4 mi
Skylon Tower - 1 km / 0.6 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 km / 9.9 mi
Buffalo Niagara Intl. Airport (BUF) - 43.7 km / 27.1 mi

The preferred airport for Sheraton Fallsview Hotel is Buffalo Niagara Intl. Airport (BUF).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Fallsview Hotel

Facility

  • Casino
  • Indoor pool
  • Mini golf
  • Waterslide
  • Poolside bar
  • Outdoor pool
  • Game room
  • Children pool
Swimming Pool Sheraton Fallsview Hotel
Swimming Pool
Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Fitness Center Sheraton Fallsview Hotel
Fitness Center
Functional Hall Sheraton Fallsview Hotel
Functional Hall
Common Space Sheraton Fallsview Hotel
Common Space

Family-friendly Facilities

  • Children pool

Things to Do

  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Fitness center
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Casino shuttle
  • Bicycle rental
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Children pool, Water park access (surcharge), Indoor pool, Casino, Spa

Frequently asked question in Sheraton Fallsview Hotel

What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
How many rooms does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 669 rooms in total.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

Overall Ratings & Reviews Sheraton Fallsview Hotel

Traveloka (1)
Other sources (7,021)
8.4
Very Good
From 7,021 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Timothy
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Busy property in the heart of a tourist area, so expectedly busy. Rooms were well used and becoming a bit dated. Casino level noise was overwhelming at all hours and needed to pass through for parking access. Parking access at hotel front for drop-off was not clear, though staff were helpful once the crowd dissipated.
Doreen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location & nice hotel
Ashtar
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hote. Everything was excellent, from the cleanliness and comfort to the friendly and welcoming staff. The service was outstanding, and we truly felt well taken care of throughout our stay. A beautiful place with a great atmosphere. We would definitely stay here again and highly recommend it to anyone looking for a comfortable and enjoyable hotel experience.
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Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Buffet breakfast was good with a large variety of foods. Room was clean.
Zayra
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location convenient to all attractions. Parking little pricy $50 per day
Karen
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location
jose
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No soap in the bathroom and the breakfast was charged and it should have been included with the room. The Manager was very arrogant at check in her name was Genevieve Canaete. For the type of money you charge for the rooms the service was lousy the couple that came with us their room did not have any hair conditioner in it
MELISSA
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was amazing!
Ravinder
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Need a microwave and a water machine
Gary
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We very much enjoyed our stay. The location and views of the falls made the stay for. Getting lifts and trying to unload/load the car during check in and checkout was challenging. We had a few issues but they were dealt with quickly and efficently by Andrea on the front desk
David
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Friendly staff, clean rooms, great view. Great hotel!
Jorge
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience, friendly staff
Michael
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, great location. Friendly staff. Starbucks and Circle K onsite was huge. Outdoor pool was perfect. Got to the spa for the free steam room and sauna, it was great. My room wasn’t ready at check in and staff gave me a coupon for 2 free drinks at the a Hard Rock Cafe. Also got a roll out bed for our 3rd and it fit in the room.
Read More
Nicole
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room and carpet was not clean curtains was dirty and lights did not work.
janny
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service I really recommend it
irene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No trays at the Buffy
Kathleen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The carpets in the hallway look like they haden't been vacumed in weeks! The breakfast buffet was so cahotic!!! we had to wait 20 minutes for a seat. 15 minutes for coffee. 25 minutes for them to replace empty items. Reception lady yelling a a server. Many items were always empty. staff was running around like craze. The parking and bell hop situition was a nightmare! The elevators were slower then frozen juice! Ended up taking the steps most of the time and we are in our 70's. The fee for parking is redicilious. The toilet after being flushed, ran for about 10 minutes. Shower door leaked water out to the floor area with it closed completly. Could have used new mattress. The pool was clean and the area around it was clean. There is no way in the world that this is a 5 star hotel! The only thing good about it is the location.
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Jeff
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

everything was very nice...the elevators were very frustrating..slow long wait times.
Anniver
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel’s location is very convenient, it’s within walking distance to Niagara Falls, nearby stores, restaurants, and plenty of entertainment, which made exploring the area very convenient. Check‑in was frustrating. I booked two King rooms, but we were given one King and one Full Size. When I brought it up to the staff, they said they were fully booked and couldn’t make any changes. So we ended up paying the same rate for two rooms that were not equal, which was very frustrating. Parking was a hassle. We traveled by car, and the building only has a small temporary parking area for check‑in. It was crowded when we arrived, so maneuvering was stressful. The hotel does offer parking, but it comes with a steep $50 per night fee for unlimited access. On top of that, the walk from the parking area to our room was surprisingly far. The elevators were another major issue. They were extremely slow and crowded, you need to give yourself at least 15 minutes just to get up or down. For a busy hotel, this really affected the overall experience. The lobby restroom was also disappointing, dirty and unpleasant. With how busy the lobby is, they should have someone assigned to clean it regularly, at least every hour. Overall, the location is great, but the parking, elevator situation, room mix‑up, and cleanliness issues made the stay far less enjoyable than expected.
Read More
Michael
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was close to everything and was very clean. The staff was really nice and the rooftop pool was a great place to unwind. The only negative was the elevator at peak times took some time. This was understandable since the hotel was sold out. Overall a great experience for my family!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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