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Sheraton Fallsview Hotel

Hotels
Finding rooms for you...
8.4
/10
Very Good
7,034 reviews

What Guests Say About Their Stay

Lauren

10.0
/ 10
Best view, great room, clean and spacious! Walking distance to everything you want to do in Niagara! Will stay again!

Krista

10.0
/ 10
Hotel was very accomodating & had all necessary amenities. Great location & helpful staff.

James

10.0
/ 10
Good clean room overlooking the American Falls. Friendly helpful staff. Municipal parking adjacent to the hotel with indoor access to the hotel. Casino connected to the hotel. Access to Hard Rock Cafe for outstanding meal. Starbucks in the lobby for morning coffee. Hot hotel breakfast was excellent with a wide variety of choices, although not included in room price, with restaurant having outstanding views of the Falls in 13th floor. Peaceful, cozy room. Clean bathroom, well appointed. Comfortable walking distance to Canadian Falls. Excellent hotel.
In the Area
See Map
5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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Lobby Sheraton Fallsview Hotel
Lobby 2 Sheraton Fallsview Hotel

Discover More About Sheraton Fallsview Hotel

General


Near Great Canadian Midway

Location


With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Fallsview Indoor Waterpark. This casino hotel is 0.4 mi (0.6 km) from Oakes Garden Theatre and 0.4 mi (0.6 km) from Casino Niagara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Clifton Hill - 0.1 km / 0.1 mi
Queen Victoria Park - 0.1 km / 0.1 mi
Fallsview Indoor Waterpark - 0.2 km / 0.1 mi
Oakes Garden Theatre - 0.2 km / 0.1 mi
Great Canadian Midway - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Upside Down House - 0.3 km / 0.2 mi
Dinosaur Adventure Golf - 0.4 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Casino Niagara - 0.6 km / 0.4 mi
Bird Kingdom - 0.6 km / 0.4 mi
Nightmares Fear Factory - 0.6 km / 0.4 mi
Greg Frewin Theatre - 0.6 km / 0.4 mi
Rainbow Bridge - 0.7 km / 0.4 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 km / 9.9 mi
Buffalo Niagara Intl. Airport (BUF) - 43.7 km / 27.1 mi

The preferred airport for Sheraton Fallsview Hotel is Buffalo Niagara Intl. Airport (BUF).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Fallsview Hotel

Bar, Cafe and Lounge Sheraton Fallsview Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Fallsview Hotel
Swimming Pool
Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Fitness Center Sheraton Fallsview Hotel
Fitness Center
Functional Hall Sheraton Fallsview Hotel
Functional Hall

Things to Do

  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Fitness center
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Transportation

  • Casino shuttle
  • Bicycle rental
  • Valet parking (surcharge)

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Accessibilty

  • Accessible parking
  • Disabled access friendly

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Water park access (surcharge), Indoor pool, Casino, Spa, Garden

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

Overall Ratings & Reviews Sheraton Fallsview Hotel

Other sources (7,034)
8.4
Very Good
From 7,034 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
ROY
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

During my stay, there was a strong marijuana smell coming from neighboring rooms and throughout the hallway, despite this being a non-smoking hotel. The smoke caused asthma-related breathing issues and resulted in excessive use of my inhaler throughout the stay. Guests were fraternizing and drinking in the hallways, leaving very little room to comfortably walk through the corridors. Alcohol bottles and trash were also left throughout the hallways for extended periods of time. Several times throughout my stay, I contacted the front desk to complain about the conditions. Security or an officer would briefly clear the hallway, but shortly afterward the same individuals would return, sitting on coolers, drinking, and continuing the disruptive behavior. The issues were ongoing and never properly resolved. The only solution offered by management was for us to move to a downgraded room, which I found very insulting considering we were not the cause of the disturbances or misconduct. Rather than properly addressing the behavior of the disruptive guests, it felt as though we were inconvenienced further for simply expecting a safe and peaceful environment. In addition, the guest children were repeatedly running up and down the hallway playing hockey throughout the evening, including during the hotel’s listed quiet hours. Loud music and excessive noise also continued during those hours, making it difficult to rest and enjoy the stay.
Read More
Girish
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cigarette smell and smoke odor in our room that they did not solve during our stay
Lauren
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best view, great room, clean and spacious! Walking distance to everything you want to do in Niagara! Will stay again!
Maryam
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good. The room was spacious and clean.
Mohamed
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well located with the waterpark and many eating facilities indoors which was great as it was a cold weekend. Room was nice but cold water tap was broken. Very clean and front desk service was great. Close to Clifton Hill and American falls but 20 minutes from main falls. Overall a good quality hotel.
Krista
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was very accomodating & had all necessary amenities. Great location & helpful staff.
Mariha
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was really nice!
Erin
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked the Sheraton through Expedia for a room for my husband and teenage son for a birthday celebration. We were charged an 'extra guest' fee even though the hotel listing clearly states that the room sleeps 5, and the Expedia receipt clearly stated that there was a maximum of 5 adults per room. At first Expedia/Sheraton said they would remove the 'extra guest' charge. A few days later they sent an email rescinding that, saying it is a non-refundable charge and kept the 'extra guest' charge on my bill. ***Moral of story: Check your receipts when booking through Expedia/Sheraton. Shady AF business practices*** "Guest charges and accommodation capacity Total maximum number of guests per room/unit is 5. Maximum number of adults per room/unit is 5."
Read More
James
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good clean room overlooking the American Falls. Friendly helpful staff. Municipal parking adjacent to the hotel with indoor access to the hotel. Casino connected to the hotel. Access to Hard Rock Cafe for outstanding meal. Starbucks in the lobby for morning coffee. Hot hotel breakfast was excellent with a wide variety of choices, although not included in room price, with restaurant having outstanding views of the Falls in 13th floor. Peaceful, cozy room. Clean bathroom, well appointed. Comfortable walking distance to Canadian Falls. Excellent hotel.
Read More
Christopher
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful view & close to all of the attractions!
Crystal S
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was beautiful. We had a view of the falls… breathtaking. The room was comfortable, we had a suite with a fireplace and sitting area. There were stairs that went up to the area with king size bed and another bathroom with a hot tub. We were very happy with our upgrade. The Spa at the hotel was beautiful, also with a view of the falls. We had a couples massage there. So great!
Read More
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Be prepared to spend. Everything is an add on. But it is really nice there
Diane
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Jackie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dispensers were not filled.
Meagan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast was amazing, room was absolutely amazing. Area was perfect.
Lydia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very wonderful place
Jonisha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great clean environment. Felt like luxury.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was always clean & fresh. The food stores were good, but they did not open very early for morning coffee or breakfast. Times for shops were not listed. Staff & servers gave excellent service.
Laurie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed in the housekeeping. They did not really clean our room… replace cups/glasses . One bed was left unmade and both were not made well or tucked in. I don’t think the sheets were changed. I also found a folded top sheet thrown inside my suitcase. The price of parking overnight is OUTRAGEOUS and too far to cart your suitcases to the Hotel. It cost me $140 for LUNCH at The Rainforest Cafe … I had a hamburger and fries, my son had a pulled pork sandwich and fries , and we each had a Pina Colada… and not the souvenir one’s! These prices are crazy expensive! We usually go to Disney World every year for a Week for about $1,000 more than I paid for 3 nights at this location. We wanted to stay in Canada, but really get screwed over with the prices of things! No wonder so many Americans travel here! It was an ok experience.. but we won’t be returning. Sadly it’s too expensive to travel in Canada!
Read More
Lexalina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is excellent....the room is very clean but the towels was old and broken...
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sheraton Fallsview Hotel

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Overall Ratings & Reviews Sheraton Fallsview Hotel

Other sources (7,034)
8.4
Very Good
From 7,034 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
ROY
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

During my stay, there was a strong marijuana smell coming from neighboring rooms and throughout the hallway, despite this being a non-smoking hotel. The smoke caused asthma-related breathing issues and resulted in excessive use of my inhaler throughout the stay. Guests were fraternizing and drinking in the hallways, leaving very little room to comfortably walk through the corridors. Alcohol bottles and trash were also left throughout the hallways for extended periods of time. Several times throughout my stay, I contacted the front desk to complain about the conditions. Security or an officer would briefly clear the hallway, but shortly afterward the same individuals would return, sitting on coolers, drinking, and continuing the disruptive behavior. The issues were ongoing and never properly resolved. The only solution offered by management was for us to move to a downgraded room, which I found very insulting considering we were not the cause of the disturbances or misconduct. Rather than properly addressing the behavior of the disruptive guests, it felt as though we were inconvenienced further for simply expecting a safe and peaceful environment. In addition, the guest children were repeatedly running up and down the hallway playing hockey throughout the evening, including during the hotel’s listed quiet hours. Loud music and excessive noise also continued during those hours, making it difficult to rest and enjoy the stay.
Read More
Girish
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cigarette smell and smoke odor in our room that they did not solve during our stay
Lauren
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best view, great room, clean and spacious! Walking distance to everything you want to do in Niagara! Will stay again!
Maryam
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good. The room was spacious and clean.
Mohamed
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well located with the waterpark and many eating facilities indoors which was great as it was a cold weekend. Room was nice but cold water tap was broken. Very clean and front desk service was great. Close to Clifton Hill and American falls but 20 minutes from main falls. Overall a good quality hotel.
Krista
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was very accomodating & had all necessary amenities. Great location & helpful staff.
Mariha
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was really nice!
Erin
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked the Sheraton through Expedia for a room for my husband and teenage son for a birthday celebration. We were charged an 'extra guest' fee even though the hotel listing clearly states that the room sleeps 5, and the Expedia receipt clearly stated that there was a maximum of 5 adults per room. At first Expedia/Sheraton said they would remove the 'extra guest' charge. A few days later they sent an email rescinding that, saying it is a non-refundable charge and kept the 'extra guest' charge on my bill. ***Moral of story: Check your receipts when booking through Expedia/Sheraton. Shady AF business practices*** "Guest charges and accommodation capacity Total maximum number of guests per room/unit is 5. Maximum number of adults per room/unit is 5."
Read More
James
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good clean room overlooking the American Falls. Friendly helpful staff. Municipal parking adjacent to the hotel with indoor access to the hotel. Casino connected to the hotel. Access to Hard Rock Cafe for outstanding meal. Starbucks in the lobby for morning coffee. Hot hotel breakfast was excellent with a wide variety of choices, although not included in room price, with restaurant having outstanding views of the Falls in 13th floor. Peaceful, cozy room. Clean bathroom, well appointed. Comfortable walking distance to Canadian Falls. Excellent hotel.
Read More
Christopher
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful view & close to all of the attractions!
Crystal S
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was beautiful. We had a view of the falls… breathtaking. The room was comfortable, we had a suite with a fireplace and sitting area. There were stairs that went up to the area with king size bed and another bathroom with a hot tub. We were very happy with our upgrade. The Spa at the hotel was beautiful, also with a view of the falls. We had a couples massage there. So great!
Read More
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Be prepared to spend. Everything is an add on. But it is really nice there
Diane
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Jackie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dispensers were not filled.
Meagan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast was amazing, room was absolutely amazing. Area was perfect.
Lydia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very wonderful place
Jonisha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great clean environment. Felt like luxury.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room was always clean & fresh. The food stores were good, but they did not open very early for morning coffee or breakfast. Times for shops were not listed. Staff & servers gave excellent service.
Laurie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed in the housekeeping. They did not really clean our room… replace cups/glasses . One bed was left unmade and both were not made well or tucked in. I don’t think the sheets were changed. I also found a folded top sheet thrown inside my suitcase. The price of parking overnight is OUTRAGEOUS and too far to cart your suitcases to the Hotel. It cost me $140 for LUNCH at The Rainforest Cafe … I had a hamburger and fries, my son had a pulled pork sandwich and fries , and we each had a Pina Colada… and not the souvenir one’s! These prices are crazy expensive! We usually go to Disney World every year for a Week for about $1,000 more than I paid for 3 nights at this location. We wanted to stay in Canada, but really get screwed over with the prices of things! No wonder so many Americans travel here! It was an ok experience.. but we won’t be returning. Sadly it’s too expensive to travel in Canada!
Read More
Lexalina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is excellent....the room is very clean but the towels was old and broken...
Number of reviews per page
20
40