Sheraton Fallsview Hotel

Hotels
8.2
/10
Very Good
6,367 reviews

What Guests Say About Their Stay

Sandeep
10.0
/ 10
Room was excellent, the view was beautiful! The hotel even upgraded us to a better room
robert
10.0
/ 10
Room big clean safe on 5th floor with stunning view of the American falls Big tv and chairs in the room to admire the views
Lemuel
10.0
/ 10
View of the falls was amazing from our room. Location was great for Clifton Hill
In the Area
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5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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Location


Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara.

About Sheraton Fallsview Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Fallsview Hotel exclusively for you.

Sheraton Fallsview Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Fallsview Hotel.

All facilities in Sheraton Fallsview Hotel

Others Sheraton Fallsview Hotel
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference center
  • Business center

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Transportation

  • Casino shuttle
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Tours, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Fallsview Hotel?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

8.2
Very Good
From 6,367 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Sandeep
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was excellent, the view was beautiful! The hotel even upgraded us to a better room
Jayson
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly and our room was outstanding!!
Yi-Ting
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room with view is good. Great staff
robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room big clean safe on 5th floor with stunning view of the American falls Big tv and chairs in the room to admire the views
Carrie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The air conditioning unit did not work when we try to use the fan. The room was hot all 3 days we were there. The tv flickered on and off when trying to watch tv and it happened with half the available shows. There towels had stains on what were supposed to be clean.
Twyla
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The air conditioning in the room did not work at all. Room became very warm and on the last night the fan quit so the air did not circulate.
Desire Fabrice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service!
Aurora
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, accessible to everything.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Lemuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View of the falls was amazing from our room. Location was great for Clifton Hill
Russell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. We would stay here again
Taushema
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Something was stolen out of our room
Marya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel for Niagara views, get a balcony room.
Susej
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sydney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to everything
Al
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overpriced for an underwhelming experience
Yoshihiro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was so helpful to find my lost cellphone.
Yue
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked two rooms (262 and 263), for two nights. We have 3 Adults in total (you can tell from expedia as I booked there) and we only have 1 car as I told your people when I checked in. In your bill, I was charged additional occupancy on one of my room (262), for two days. Furthermore, 263 was charged for 45 dollars parking fee for two days, which is correct, but 262 was also charged for 45 dollars parking fee on the second day, which is extra. I talked to the people in the lobby and they had canceled the extra "additional occupancy" and "parking fee". Per my request, the manager canceled 1 day of my parking fee as the compensation, which is just OK. To be honest, I am not satisfied with this compensation but I don't want to make the people working in the lobby awkward so I just let it go. I am a bit angry to Sheraton Fallsview this time. How can you made so many mistakes in one single bill? So you assume all 3 adults living in one room and leave another one empty? So you can charge additional occupancy fee? (staff claimed that that is what was they received from Expedia, not their fault).And for parking, it is strange as it is only charge additional on the second day! I really don't want to assume it is intended but I cannot convince myself! I live here last year as well, and I never checked my bills carefully before as I trust Sheraton. The billing system is chaotic to be honest! A bit disappointed. Cannot imagine how many other customers who doesn't check bills carefully!!
Read More
Robert
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything was as expected
Joseph
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice stay for our needs for one night.
Number of reviews per page
20
40

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Others 4 Sheraton Fallsview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 6,367 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Sandeep
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was excellent, the view was beautiful! The hotel even upgraded us to a better room
Jayson
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly and our room was outstanding!!
Yi-Ting
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room with view is good. Great staff
robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room big clean safe on 5th floor with stunning view of the American falls Big tv and chairs in the room to admire the views
Carrie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The air conditioning unit did not work when we try to use the fan. The room was hot all 3 days we were there. The tv flickered on and off when trying to watch tv and it happened with half the available shows. There towels had stains on what were supposed to be clean.
Twyla
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The air conditioning in the room did not work at all. Room became very warm and on the last night the fan quit so the air did not circulate.
Desire Fabrice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service!
Aurora
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, accessible to everything.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Lemuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View of the falls was amazing from our room. Location was great for Clifton Hill
Russell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. We would stay here again
Taushema
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Something was stolen out of our room
Marya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel for Niagara views, get a balcony room.
Susej
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sydney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to everything
Al
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overpriced for an underwhelming experience
Yoshihiro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was so helpful to find my lost cellphone.
Yue
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked two rooms (262 and 263), for two nights. We have 3 Adults in total (you can tell from expedia as I booked there) and we only have 1 car as I told your people when I checked in. In your bill, I was charged additional occupancy on one of my room (262), for two days. Furthermore, 263 was charged for 45 dollars parking fee for two days, which is correct, but 262 was also charged for 45 dollars parking fee on the second day, which is extra. I talked to the people in the lobby and they had canceled the extra "additional occupancy" and "parking fee". Per my request, the manager canceled 1 day of my parking fee as the compensation, which is just OK. To be honest, I am not satisfied with this compensation but I don't want to make the people working in the lobby awkward so I just let it go. I am a bit angry to Sheraton Fallsview this time. How can you made so many mistakes in one single bill? So you assume all 3 adults living in one room and leave another one empty? So you can charge additional occupancy fee? (staff claimed that that is what was they received from Expedia, not their fault).And for parking, it is strange as it is only charge additional on the second day! I really don't want to assume it is intended but I cannot convince myself! I live here last year as well, and I never checked my bills carefully before as I trust Sheraton. The billing system is chaotic to be honest! A bit disappointed. Cannot imagine how many other customers who doesn't check bills carefully!!
Read More
Robert
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything was as expected
Joseph
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice stay for our needs for one night.
Number of reviews per page
20
40