Overall Ratings & Reviews Novotel Sao Jose dos Campos

Hotel and staff are great , highly recommend, will be back next time.

Very nice and welcoming staff. Excellent breakfast. Relaxing external pool. Excellent location.

Good breakfast and nice pool. The hotel is very outdated. Our first room had a strong moldy smell and when I pulled back the curtains, they were covered in mold. The hotel was good about quickly providing us with another room though. However the shower in the new room was also moldy (or maybe dirty?).

Bom Hotel, mas a limpeza do quarto deixou muito a desejar. O hotel aceita pets mas não faz a limpeza adequada . Meu quarto estava com cheiro de cachorro e tive muita alergia.

Ok hotel. Good breakfast

Good room, shower and toilet are separated, like two different bathroom,

The hotel is good and very good restaurant but furniture are old it is safe during the day but not at night around thus place

The property was below expectations for a Novotel

I think that the room need some renovation and updating.

Conveniently located one block from the highway. But there is nothing to do in the neighborhood, no restaurants or shops. It was difficult to find the parking lot. There was no clear sign.

The rooms are clean and spacious. Breakfast is really good!

Outstanding staff and food.

Terrible hotel worst experience in an Accor hotel so far. Slept in the executive suite the only one in this hotel and it was literally falling apart, shower was full of mildew, tiles in the jacuzzi fell within 10min in the room leaving rotten wood exposed. Door handle from my room to the living room of the suite fell down and door was blocked. Towels were smelling like rust. I rarely leave reviews and travel a lot for business but this need to be avoided at all cost...

Overall it was a very nice stay. Excellent service, facilities, amenities, cleanness. Food at their restaurant is gorgeous. My only complain is the price. I have the impression everything is a little above what I'd expect.

It was nice in all instances even not being a new hotel it is nice and clean good mattress

Excellent on all accounts!

Swimming pool was closed. Location was uninteresting.

The property is conveniently located in the heart of Sao Jose dos Campos

This is by far the best hotel in the city for US business travelers. It is very convenient to reach and it is very close to the shopping malls and restaurants in town. The hotel itself is very safe but can be noisy next to the freeway at times. The restaurant is very good and the pool patio area is a great place to relax.

Old hotel but well kept up as much as possible must have constant remodeling and is acceptable. Things I did not like and probably major to fix is the drainage of the shower, toilet and sink. Water took for ever to drain at least in my room it did. The other is the poor cable or satellite service they have, if I would change channel and I was watching CNN if I wanted to go back to CNN it was impossible. Real bad WiFi service as well very intermittent