Grand Inna Samudra Beach

Explore Grand Inna Samudra Beach
8.3
Very Good
From 2,198 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Grand Inna Samudra Beach
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Staff Friendliness (82)
Family Friendly (75)
Ambiance (75)
Taste (75)
Variety (74)
Bedroom (73)
Hotel Area (72)
Room Space (70)
Surroundings (68)
Bathroom (66)
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Traveler Reviews Grand Inna Samudra Beach

Number of reviews per page
20
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Customer reviews
a***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 day(s) ago
Need a lot of water to drink.
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H***h
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Staycation
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9.3
/10
Reviewed 3 week(s) ago
The stay experience was very pleasant, the room was spacious, the facilities were complete.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that you enjoyed your stay and that the amenities and comfort of your room met your expectations. Your positive feedback motivates us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Agus K. a.
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
The view is nice, makes you feel at home, the breakfast is also okay.
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Agus, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the views and breakfast we provided made your stay comfortable. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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M***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Best for us to vacation with family and office
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samut Beach Hotel. We are delighted to know that our hotel is the best choice for family vacations or work trips. Your trust and positive feedback motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Grand Inn Samut Beach Hotel in the future. Sincerely, Grand Inn Samut Beach Hotel
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n***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 7 week(s) ago
Unfortunately, there was a leak in my room that caused my child to fall, but the best service immediately fixed it so that it didn't leak again.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Grand Inn Samut Beach Hotel. We apologize for the inconvenience caused by the leak in your room, which resulted in your child falling. The safety and comfort of all our guests is our top priority, and we are deeply saddened by this incident. We appreciate the excellent response and service from our team in resolving this issue. Your feedback is important to us in continuously improving the quality of our facilities and services. We hope to welcome you and your family back for an even more comfortable stay in the future. Sincerely, Grand Inn Samut Beach Hotel
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avinander a.
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Transit
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6.9
/10
Reviewed 7 week(s) ago
The sheets were dirty and stained, especially the towels, and when I came home from staying overnight I had a skin disease.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Mr. Avinanander, Thank you for taking the time to review your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced regarding the cleanliness of the linens and towels during your stay, and we are saddened by your complaint about the skin problems you experienced after your stay. Your feedback is very important to us, and we have forwarded it to the relevant department to immediately assess and improve our cleanliness and hygiene standards. We greatly appreciate your comments, as they help us continuously improve the quality of our facilities and services. We hope to welcome you back to stay with us again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good facilities, beautiful view from the room balcony
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2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to hear that the facilities and views from your room balcony provided a memorable stay. Your compliments motivate us to continue providing the best service and comfort to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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s***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
My third stay here with my family, the best for me
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your trust and loyalty in choosing Grand Inn Samudra Beach Hotel as your family's preferred accommodation. We are delighted to have been a part of your vacation, even though this is your third visit. Your support and appreciation motivate us to continue providing the best service and experience for all our guests. We sincerely hope to welcome you and your family back to Grand Inn Samudra Beach Hotel again. Sincerely, Grand Inn Samudra Beach Hotel
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
When checking in at midnight, as soon as I exited the elevator, I saw several people dressed for a ritual. It was quite surprising and mystical, but overall, it was safe, just a matter of self-suggestion. The bathroom floor was slippery when wet; I fell quite a bit, leaving my hands and feet blue. The linens could probably be upgraded, as they were already very dirty. Especially the bath mat, where the marks from the floorcloth were clearly visible. Perhaps the vendors in the beach area could be helped with security; they were too pushy to buy and constantly following, making it uncomfortable for visitors to play. The food has a wide variety, and the taste is delicious. The best part is the strategic location, and you don't have to go anywhere to play in the water.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to review and provide feedback regarding your stay at Grand Inn Samudra Beach Hotel. We apologize for any inconvenience you experienced during your stay, particularly the slippery bathroom floor that caused you to fall, the condition of the bed linens and bath mat, and the comfort of the beach area. The safety and comfort of all our guests is our top priority, and we will take your feedback into consideration and coordinate with the relevant departments immediately. We are also pleased that you enjoyed the diverse and delicious food options and the hotel's convenient location, allowing you to easily enjoy the beach and various activities with your family. Thank you for your valuable feedback in improving the quality of our facilities and services. We hope to welcome you back in the future for an even more comfortable and memorable experience. Sincerely, Grand Inn Samudra Beach Hotel
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Fransisca M.
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8.3
/10
Reviewed 7 week(s) ago
The staff is friendly, but the hotel area has a musty, damp odor. Cleanliness is mediocre.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Ms. Francisca, Thank you for taking the time to review your stay at Grand Inn Samudra Beach Hotel. We are delighted to hear that the friendliness of our staff contributed positively to your stay. However, we apologize for any inconvenience you experienced regarding the condition of the hotel grounds and cleanliness, which did not fully meet your expectations. Your feedback is very important to us, and we have forwarded it to the relevant departments for evaluation and future improvements to ensure continued guest comfort. Thank you for your attention and suggestions. We hope to welcome you back for an even better stay in the future. Sincerely, Grand Inn Samudra Beach Hotel
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Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
The staff and service are very good
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your review and compliments on Grand Inn Samudra Beach Hotel. We are delighted to know that our service and friendly staff provided you with a memorable stay. Your compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Grand Inn Samudra Beach Hotel again in the future. Sincerely, Grand Inn Samudra Beach Hotel
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The kids really enjoyed staying here, the pool is clean, the rooms are clean, and the breakfast is varied.
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2 people find it helpful
Mulya D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The place is ok.. Only the water taps for rinsing from the sea to the swimming pool need to be increased.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Always fun even though it's an old hotel
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H***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Nice beach view from the room balcony
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My stay at Grand Inna Samudra Beach was a memorable experience, especially for anyone seeking a peaceful beachfront escape. The hotel’s location is undoubtedly its strongest asset situated directly facing the Indian Ocean, it offers breathtaking sea views, soothing waves, and stunning sunsets right from the property. The atmosphere feels calm and nostalgic, making it perfect for a relaxing getaway away from the city’s noise. The rooms are spacious and comfortable, with several options offering direct ocean views. While parts of the building reflect its long-standing history, the facilities are generally well maintained. The staff were courteous, attentive, and responsive throughout the stay, contributing positively to the overall experience. The beach access is convenient, and the wide shoreline is ideal for morning walks or simply enjoying the scenery. Breakfast provided a decent variety of local and international dishes, and the dining area overlooks the sea, which enhances the experience. Overall, Grand Inna Samudra Beach is a great choice for travelers who prioritize location, ocean views, and a tranquil environment over ultra-modern luxury. With some continued updates and renovations, this hotel has strong potential to elevate its already charming character.
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2 people find it helpful
Accommodation's Reply
07 Mar 2026
Dear Guest, Warmest greetings from Grand Inna Samudra Beach Hotel. Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed our beachfront location, ocean views, and the peaceful atmosphere during your stay. Your kind words about our rooms, breakfast, and the hospitality of our team truly mean a lot to us. We also appreciate your feedback and will continue to improve our facilities to provide an even better experience for our guests. We look forward to welcoming you back to Grand Inna Samudra Beach Hotel in the near future. Warm Regards, Grand Inna Samudra Beach Hotel
r***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
There were no significant problems when staying here, it was quite comfortable even though renovations were underway but it wasn't noisy at all.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, Grand Inn Samut Beach Hotel extends its deepest respects and thanks you for sharing your stay with us. We are pleased to hear that you were comfortable during your stay and that the ongoing renovations did not disturb your comfort. We sincerely hope to welcome you back to Grand Inn Samut Beach Hotel in the future. Sincerely, Grand Inn Samut Beach Hotel
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muntasir
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It's a great sensation to stay overnight and be able to visit room 308.
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Accommodation's Reply
07 Mar 2026
Dear Mr. Muntaseer, Grand Inn Samudra Beach Hotel respectfully submits your review. We are delighted to hear that your stay was a memorable experience, especially your visit to Room 308, which holds historical significance for our hotel. We hope this experience remains a wonderful memory during your stay at Grand Inn Samudra Beach Hotel. We look forward to welcoming you back in the future. Sincerely, Grand Inn Samudra Beach Hotel
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly, the facilities are complete, the breakfast is varied and delicious, it just needs a little renovation to make it more modern.
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2 people find it helpful
Accommodation's Reply
07 Mar 2026
Dear Valued Guest, Grand Inn Samut Beach Hotel is pleased to inform you of our review. We are delighted to hear that you were impressed with our friendly staff, hotel facilities, and the varied breakfast options. Your suggestions for improvements and renovations are invaluable in enhancing guest comfort. We look forward to welcoming you back to Grand Inn Samut Beach Hotel again. Sincerely, Grand Inn Samut Beach Hotel
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Kasrudi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Holidays in Palabuhan Ratu always stay here
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2 people find it helpful
Accommodation's Reply
07 Mar 2026
Dear Mr. Kasrudi, Grand Inn Na Samudra Beach Hotel would like to express our sincere gratitude for your continued patronage during your stays in Palabuhanratu. We are honored to have been a part of your vacations and look forward to welcoming you back in the future. Sincerely, Grand Inn Na Samudra Beach Hotel
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Number of reviews per page
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