Pocaterra Inn and Waterslide

Explore Pocaterra Inn and Waterslide
9.0
Exceptional
From 3,105 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Pocaterra Inn and Waterslide

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing
Jinjoo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a good value. Kids had fun at the swimming pool and breakfast was great.! And location was good too :)
amanda
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay. Room was very clean and pool was clean as well. Only complaint was it
Aaron D
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent spot. The pool was a hit the kids. Clean room, friendly staff.
Gail
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff. Spacious room
Erica
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful! Any problem was from other people staring at the hotel (ex people playing soccer in the hallway)
Brad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice clean room. Good amenities.
Kory
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome stay as always. Great staff, fantastic pool and waterside and an A+ all you can eat breakfast. Will be back!
Tammy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice rooms, great staff. Will book again!
Ernie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was good and the staff was great and breakfast was also good .
Mary
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was seamless. Room was spacious. I enjoyed my one night stay there.
Hannay
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is nice, the pool was fun for the kids and the breakfast was good with many options. Upon arrival there was only one staff member to greet us and they were trying to book something for other guests so we had to wait 15 minutes while they did this. There is lots of contruction around the building and the pool has a temporary zone where a handrail should be When booking through expedia no where did it say we were booking a room in the basement, the pictures and options all showed a window or a balcony door. When we arrived in the room the egress window was way above my head with no option of being able to reach, let alone the kids being able to climb out if needed. We asked to swap to a room on another level and were charged an upgrade fee (which was not communicated at the time). When i questioned this on check out the staff said it was due to the upgraded room with a fireplace and AC, as we didnt want the basement. I explained we didnt need those extras, it was that we didnt feel safe in the basement of a hotel in case of fire where we wouldnt be able to reach the window. They said sarcastically, "well use the door like everyone else" to which I replied "obviously we would use the door, but if the exit is blocked the window is not an egress option". I dont like confrontation or leaving bad reviews, however, coming from someone who is safety conscious this response from staff didnt sit well with me. Just a warning for others to check the room type before booking.
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Titamar
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is helpful and we have a decent view of the mountains!
Janneke
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is great! Third time staying here and still love it! Everything is very accommodating and for having a pool and buffet breakfast the price is excellent! Keep it up and we’ll be back!
Joanne
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great pool for the kids!!
Cindy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the kids had great fun on the waterslide. The price was excellent.
Dawnita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and handy to the highway and restaurants. Loved the animal photos. Staff we encountered were very pleasant and helpful. Breakfast was definitely better than other hotels we’ve stayed at lately. We recommend and will stay here again.
Rob
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was excellent. Check in for our group was very efficient and well organized. This hotel is very accommodating for large groups.
Lisa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel needs a update,
Andrei
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good for it's price
Number of reviews per page
20
40