7.2
Pleasant
From 71 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

10.0

Service and Facilites

8.0

Traveler Reviews Eden Rock Hotel

Number of reviews per page
20
40
Top reviews
Ruksana
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room we got no lights. Changed the room and found no hot water for 3 days out of our 4 . This nivr hotel with very nice dtaff. The owner has no sense of maintenance.Thdays. No internet,.They can have that dump
David
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked to stay 7 days but moved out after two days there was no WiFi in the room and the tv had no channels in English like MBC 2 and only had 5 channels anyway…. the hotel was high up and to get into Naama bay u had to climb down approx 100 steps and the final five steps were lethal … not recommended
Algimantas
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had a room with sea and pool view. Tidy, clean with comfortable big bed. Stairs were not bad at all, of course it depends on your phisical health, but for my age 45 it was an easy task. Had breakfast only, which was ok, just the sweet pastries were not very fresh, though the sponge cakes was always soft. No ketle in room, brought my own water heater.
Read More
Mihaela Cristina
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Although the room booked was supposed to have a balcony, I was given ground-floor room with direct access outside. The cleanliness of the room was poor, it was old and full of mosquitoes.I ended up with bites on my legs. In the secondary day I was given another room on an upper floor a bit better but the curtains were dirty, linen and towels grey colour. On a first room I found a long hair under the pillow looking like the linen is not being charged. I had nausea and vomiting for a day and a half and I cancelled my trip to White Island.
Read More
Ahmed
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wry nice place perfect view very clean pool the food is great .. the most important thing that the staff are very friendly and nice everyone we meet there are very polite.. start with the house keeping Moustafa and Mohamed from the security and from the kitchen Mr Abdo.. great trip we will be back again soon
Xuejun
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel sits on a high point in the Naama Bay with an unbelievable view of the bay and the mountains in the background. Very friendly staff
Steven
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

There is no self laundry on site, there is a 130 stair walk to the beach, they dont change the sheets, mosquitoes get into your room everyday they go in to clean. The curtains are stained, the floors had hair all over in the corners. The pool was clean and nice. The staff is all male and as hard as they try they need a womens touch overall. And the beach is not a beach, sand never touches water, just rocks.
Read More
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I had a great relaxing time, I opted for breakfast and dinner catering and food was delicious, I tried every single option in the menu. Nice pool and lots chaises longues to lay down and relax. My next tme in Sharm I will stay at this hotel
STEPHEN
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Exceptional value for money. We give this hotel top points based on the price paid. In addition, we added 'Half Board' for our meals to get dinner every night. Buffet breakfast included in booking price. With buffet dinner added, there was enough food to keep us happy. This hotel has an awesome chef who comes out to check that guests are content and he personally cooks by the pool on BBQ night. Amazing sunrises over the Bay with a nice breeze coming off of the ocean. Nice deck around pool. Lots of staff to look after our needs, pool and grounds.
Read More
Marites
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Property is ok and helpful staff
Marites
icon-Leisure
Leisure
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

None
jemma
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

u get what u paid for. quiet area, easy to get naama bay pediastre, loved it
Ayman
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The building is old, the bathrooms are very old and dirty , the staff are hardworking but not professional! The air con are very old and noisy
Ayman
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Good location, bad evening else
hossam
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

All staff friendly
Gregory
icon-
6.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

This is a structurally well laid out Hotel. With some TLC it could easily move from 2.5 Stars to 4 stars, it has great potential. The room I was in, was spacious, AC good, patio fine, but cleanliness let it down and the balcony doors would not lock. No sink plug in the bathroom (as pointed out several times), just waste gallons of water instead. Bar is a bit of a joke. Breakfast: I had to explain what a fried egg is, but lost it when trying to explain a boiled egg. But the staff are trying their best, and a little training would go a long way. The pool is good and water fine. Not sure about the all inclusive, as I was only half board. I had the impression, the owners were doing the bare minimum to rake the cash in. Not really the way to treat paying customers. Maybe some female staff who care, would help. Health and safety not too good, splashing water on marble causes a slip hazard and trip hazards abound. But I am not a fussy person and highlighted the above. I will also write an Email to the staff, who looked after me.
Read More
Manaf
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Lots of staff. Only one work and make decisions
Saila
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

I stayed at Eden Rock Hotel and the view was amazing. The staff were all very helpful and lovely. They directed us where to go for shopping and food. The rooms are very clean. The hotel is very close to Naama Bay where all the beach, food and shopping places are. I would definitely recommend this hotel and go back again to stay
Read More
David
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

We were upgraded to a suite at no extra cost. Room was large and clean with a bacons overlooking the bay.
Hamza
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bryr inte sig så mycket om vad kunderna tycker men bryr sig mycket om pengar
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved