Eden Rock Hotel

decent hotel, ill definitely be back

The room we got no lights. Changed the room and found no hot water for 3 days out of our 4 . This nivr hotel with very nice dtaff. The owner has no sense of maintenance.Thdays. No internet,.They can have that dump

I booked to stay 7 days but moved out after two days there was no WiFi in the room and the tv had no channels in English like MBC 2 and only had 5 channels anyway…. the hotel was high up and to get into Naama bay u had to climb down approx 100 steps and the final five steps were lethal … not recommended

Had a room with sea and pool view. Tidy, clean with comfortable big bed. Stairs were not bad at all, of course it depends on your phisical health, but for my age 45 it was an easy task. Had breakfast only, which was ok, just the sweet pastries were not very fresh, though the sponge cakes was always soft. No ketle in room, brought my own water heater.

Although the room booked was supposed to have a balcony, I was given ground-floor room with direct access outside. The cleanliness of the room was poor, it was old and full of mosquitoes.I ended up with bites on my legs. In the secondary day I was given another room on an upper floor a bit better but the curtains were dirty, linen and towels grey colour. On a first room I found a long hair under the pillow looking like the linen is not being charged. I had nausea and vomiting for a day and a half and I cancelled my trip to White Island.

Wry nice place perfect view very clean pool the food is great .. the most important thing that the staff are very friendly and nice everyone we meet there are very polite.. start with the house keeping Moustafa and Mohamed from the security and from the kitchen Mr Abdo.. great trip we will be back again soon

The hotel sits on a high point in the Naama Bay with an unbelievable view of the bay and the mountains in the background. Very friendly staff

There is no self laundry on site, there is a 130 stair walk to the beach, they dont change the sheets, mosquitoes get into your room everyday they go in to clean. The curtains are stained, the floors had hair all over in the corners. The pool was clean and nice. The staff is all male and as hard as they try they need a womens touch overall. And the beach is not a beach, sand never touches water, just rocks.

I had a great relaxing time, I opted for breakfast and dinner catering and food was delicious, I tried every single option in the menu. Nice pool and lots chaises longues to lay down and relax. My next tme in Sharm I will stay at this hotel

Exceptional value for money. We give this hotel top points based on the price paid. In addition, we added 'Half Board' for our meals to get dinner every night. Buffet breakfast included in booking price. With buffet dinner added, there was enough food to keep us happy. This hotel has an awesome chef who comes out to check that guests are content and he personally cooks by the pool on BBQ night. Amazing sunrises over the Bay with a nice breeze coming off of the ocean. Nice deck around pool. Lots of staff to look after our needs, pool and grounds.

Property is ok and helpful staff

None

u get what u paid for. quiet area, easy to get naama bay pediastre, loved it

The building is old, the bathrooms are very old and dirty , the staff are hardworking but not professional! The air con are very old and noisy

Good location, bad evening else

All staff friendly

This is a structurally well laid out Hotel. With some TLC it could easily move from 2.5 Stars to 4 stars, it has great potential. The room I was in, was spacious, AC good, patio fine, but cleanliness let it down and the balcony doors would not lock. No sink plug in the bathroom (as pointed out several times), just waste gallons of water instead. Bar is a bit of a joke. Breakfast: I had to explain what a fried egg is, but lost it when trying to explain a boiled egg. But the staff are trying their best, and a little training would go a long way. The pool is good and water fine. Not sure about the all inclusive, as I was only half board. I had the impression, the owners were doing the bare minimum to rake the cash in. Not really the way to treat paying customers. Maybe some female staff who care, would help. Health and safety not too good, splashing water on marble causes a slip hazard and trip hazards abound. But I am not a fussy person and highlighted the above. I will also write an Email to the staff, who looked after me.

Lots of staff. Only one work and make decisions

I stayed at Eden Rock Hotel and the view was amazing. The staff were all very helpful and lovely. They directed us where to go for shopping and food. The rooms are very clean. The hotel is very close to Naama Bay where all the beach, food and shopping places are. I would definitely recommend this hotel and go back again to stay

We were upgraded to a suite at no extra cost. Room was large and clean with a bacons overlooking the bay.