Nice hotel; would stay again.

The service was very bad, for everything staffs were like doing favor and needed to tell them repeatedly.

Absolutely amazing!

Staff was kind

Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again. 🌟🌟🌟🌟🌟

Clean and comfortable room. Nice pool and reception area. Hotel location is quite remote.

Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets. Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team.

Beautiful hotel, very friendly staff and deliciously wonderful breakfast and dinner buffet.

Yes

This hotel was one of the nicest I’ve stayed in beautiful surroundings by the river service was amazing. Cleanliness was outstanding. Service in general was perfect.

Great place to stay in Kandy

Beautiful location, really lovely rooms and the staff simply can not do enough for you. The location is a bit outside of kandy about 10 to 15 minute tuk tuk ride but the prices for food and drinks are very good value and the view is amazing so we only ventured out at night once over our 3 nights.

Be aware—- there is no elevator available and rooms and dining area on varied floors. Be ready to climb steep stairs. Nice rooms and amenities. Beautiful views of river and area walks are great. Excellent meals at buffet restaurant.

The hotel was clean and well furnished. We had a balcony room which had fabulous view of the river, a great place for watching nature around you. It was very peaceful. The pool area is good with separate pool for toddlers. This also overlooks the river. The staff were excellent. All polite and helpful which you find a lot in Sri Lanka. The restaurant was buffet style and food good quality. We had an excellent 2 nights in Kandy. Hotel situated short distance from Town centre, uphill. Just a short ride in tuk tuk.

One of the best buffets that I've ever had. Very authentic. The pool was nice, and the balcony was a nice surprise as well. The resort sits on the bank of a river so walking is a bit limited. The staff goes above and beyond.

Overall old but good. Nice stay

As

Good hotel & staff

Service, rooms and comfort was spot on. Can do better with food options and quality.

Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.