Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return.

We took our little dog with us and the only place we could eat whilst with her was the conservatory. This is a nice space but the floor was not cleaned from when we arrived and had something to eat there (a chip was dropped on the floor). It was still there with other crumbs late morning Sunday which didnt seem very sanitary. The spa was terrible - overcrowded, not the peaceful hushed space described in the leaflet. My husband refused to attend all of his sessions due to this. He could not even find a place to sit in there let alone get access to the facilities, as it was full of giggling women toting glasses of champagne and taking up all available space. Very poor indeed and we wont be returning.

Staff were lovely, helpful, polite and courteous throughout my stay. Had a lovely suite (401) which was right near the spa. The suites are away from the hotel, so even though there was a wedding going on when I arrived, it was nice and quiet in my room. Only one tiny thing I would say about the suite I stayed in was that it was a bit clinical... As in, it could do with a few ornaments to give it a more homely feel but only a personal thing so not essential. I had breakfast both days of my stay which was spot on. The only thing missing from the breakfast for me was the hash browns and black pudding, but it didn't stop me from enjoying the breakfast. All hot, plenty to choose from and nice surroundings. I had dinner in the evening served by polite, attentive & kind staff who looked after me the whole time I was there. The food... OMG! Probably the best fish & chips I've had for a long time! & For £19, you really are getting a bargain! The plate of food was huge. I also used the spa the next day which was clean, tidy and such a nice time. A bit noisy, but only to be expected when it's busy and it didn't spoil my visit in any way, so all good. Then had a back massage which was a perfect finish to my stay! Well done Ringwood! I would definitely stay again!

Broken tile in bathroom on the floor ..breakfast cold staff really nice in the restarant ..not enough time for spa time either spa or breakfast had to miss spa

Nice room , staff friendly

Friendly staff, average breakfast. Cleary suitabled to the vertically challenged, very low shower head, special knack required to get the toilet to flish

Staff friendliness

Very nice old style hotel with excellent service and in a great location

One of the bars were closed Hotel was freezing Needs a lot of modernisation Service and wait time for food was very slow Unfriendly and unhelpful reception The thud and pound of the music from 7am as a wake up call was not ideal Constant dripping freezing water from the shower was a tad inconvenient

Excellent facilities and very clean room. Very quiet. Only downside was radiators on full all night and could not be turned down/off so very hot.

Staff were friendly and helpful, dinner delicious, and gluten free porridge available at breakfast. Our room was spacious and clean although dated. The bathroom was exceptionally cold sadly. Otherwise a pleasant stay in lovely grounds and a beautiful historic building.

We only stayed one night as we were up to visit our pup for the first time. We had no serious negatives about the hotel with the only exception to a bit more character in the room. Our room was a spacious double, which was clean with a very large, comfortable kingsize. We did book a table in the restaurant and the food was extremely good. It is a shame it wasn’t as busy as we expected, specially as it was 5 days to Xmas. If you stay, I would recommend the restaurant. The food and service was very good. Breakfast did the trick for us! Overall, we will be staying again in mid January and if it was not that good, we would have stayed elsewhere. Worth noting, if you are at the far end of the hotel, it will be worth checking out the stairs downstairs before the main staircase as they are shortcuts to the bar and restaurant.

Welcoming rooms

The receptionist was very helpful in printing out work documents

Staff are fantastic. Just needs a revamp. Hardly any sign posting to the gym or spa. In fact, none.

Bed was extremely comfortable and quiet and warm room but the carpet in the disabled room 117 was in need of renewing dirty marks and did not feel clean.the shower head and attachment were broken and hence I had a bad shower.the exit from this part of the building was not lit up well and i found it very difficult being disabled to see properly to get to my car.think I would not recommend or be staying again.

Clean friendly helpful

Room and bathroom clean, bed very comfortable a good heating. Staff very helpful & friendly. Attended the hotel for a works Christmas Party and the food was very nice.

Very good overall. Friendly staff, spacious rooms, good night sleep. Best steak I've had for a long time in the restaurant, although their prices have gone up quite a lot since I was last there 6 months ago. Some parts of room looking a little tired (furniture, shower, heater all looking quite battered and old) and due a refresh, but doesn't take away from overall value and good stay. I will stay again no question

It was ok, water supply in bathroom poor, shower unit coming off wall, bath side panel with visible water damage. Bright light outside directly outside room, even with curtains drawn it was still very bright. High levels of condensation on single pain windows. Breakfast buffett was running low at 09:30, run out of some things, reluctance to replenish.