Clean room and helpful staff

The BEST!

I spent a couple nights at this property the week of US Thanksgiving. I wanted/thought I would be more "wow'd" as a first timer at a Waldorf property. This property came highly recommended within a traveler group though I found it to be not so stand-out'ish as I'd heard Waldorf properties are supposed to be. Overall I was underwhelmed. On the upside, the price per night wasn't horrible and a had a room with a sorta sliver of a view out to the Pacific. The room was comfortable and clean. The bed and pillows all comfy. The front desk staff was helpful and friendly, plus able to combine my different bookings into one so I wouldn't have to change rooms. Appreciate that! The restaurant breakfast buffet was good. Some of the baked items were a little on the tasting mass produced side (ie hard or flavorless) but overall a great selection and variety of eats to choose from. Room Service was friendly, fast and the food was good too. Good portion sizes, by US standards :). Overall it was a good stay. Maybe a different Waldorf property will leave me with that Waldorf "wow" I hoped to have at this property.

Excellent hotel, staff, and re

The hotel was wonderful. The entire hotel was clean, staff welcoming especially security employee Flash. The breakfast buffet was great and it was so nice that Divney the receptionist remembered our names each day. My overall stay was great and I would highly recommend this hotel to anyone visiting Panama.

Was not one of my better stays there. Pillows and linen needed addressing. The kids running and shouting in the room next door was annoyance level 9 out of 10 especially after trying to rest after a very long layover flight. Staff did their best by changing both pillows and room. Having stayed there several times over last few years may look at my options.

It was difficult to get the staff to clean our room daily

Staff were excellent, room was clean, pool area was great.

Had headphones stolen from my room

Staff was friendly and helpful. Amenities were great and location was perfect.

Clean, very polite and friendly staff. I loved the country.

Great staff, rooms and service. The pool and hot tub are tired looking and need’s a renovation. However the pool terrace and pool bar are lovely.

Room size

Staff was super nice and room was great we also ate on the rooftop and food was great!

Room was great, excellent view, clean and spacious.

The room was incredible the bed a dream but the staff was beyond amazing!

awesome location, great staff

Yes the room was spotless and syaff was very attentive and courteous

Everything was perfect. Hotel staff was attentive, great amenities, and centrally located.

Most helpful staff. Close to restaurants, ocean walk and groceries