8.6
Very Good
From 1,817 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.6

Location

9.1

Service and Facilites

8.5

People often mention about Hotel Westree KL Sentral
All
Accessibility (17)
Staff Friendliness (14)
Bedroom (14)
Distance to City Center (13)
Bathroom (13)
Surroundings (12)
Wifi (11)
Hotel Area (11)
Ambiance (10)
Room Space (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Westree KL Sentral

Number of reviews per page
20
40
Customer reviews
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Arrived at night no problem, front desk is 24 hours, it's easy to go to KL Sentral just across the hotel... and there is a restaurant near the hotel still open at midnight when I arrived, I asked the staff when checking in. It's a nice and clean room. The location is very good. Will be back one day.
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Thank you for sharing your positive experience with us! We are delighted to hear that you found our 24-hour front desk service convenient and that the proximity to KL Sentral enhanced your stay. It's wonderful to know that you enjoyed the cleanliness of your room and the availability of nearby dining options. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels!
Ariastini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
We checked in at 10 pm, but when we checked in our room door was open, there were no bath towels, the room phone was dead so we had to go back and forth to the reception, and after asking the receptionist for towels, the towels that came were still wet like used towels that had been aired. We booked a family room and all four towels we received were equally wet. Around 12 pm the electricity suddenly went out and after we checked in only the ones in our room and we had to go to the reception again to report it. In terms of location, it is very strategic close to the mall and KL Sentral, the staff are also very friendly and the cleanliness is also very good.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for the inconveniences you faced during your stay, from the room's condition to the towel situation and the power outage. Your feedback is invaluable, and we will address these issues with our team to ensure a better experience for our guests in the future. We hope you’ll give us another chance to provide you with the exceptional stay you deserve!
S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Convenient place close to Railway Station, Mall, and Hospital. Clean room and friendly price.
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us. We understand that room preferences can significantly impact your stay, and we sincerely apologize for any inconvenience caused by the staff. We will only able to change if the room is available only . Please know that we value your feedback and are committed to ensuring a comfortable experience for all our guests. Team Westree
S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Location is close to Train Station, Mall, and cvskl hospital. Room clean, friendly staff, and price.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, clean room, close to kl sentral. Stayed for the 2nd time, previously in 2016 and now in 2025 the room is still the same cleanliness.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2025
Thank you for staying with us at HOTEL WESTREE! We hope you had a fantastic experience. Your feedback is valuable, We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Thank You, Westree Team
mysue_ 9.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Helpful staff, strategic location, single room with enough space to perform prayer.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
For those who want to holiday in KL, this is the best hotel. Very close to KL Sentral. Also very close to the LRT station.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Apr 2025
Thank you for staying with us at HOTEL WESTREE! We hope you had a fantastic experience. Your feedback is valuable, We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Thank You, Westree Team
O***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
comfortable room and close to transportation access and close to the mall
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for staying with us at HOTEL WESTREE! We hope you had a fantastic experience. Your feedback is valuable, We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Thank You, Westree Team
C***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 21 week(s) ago
the electrical box with sound even u off all the lighting, cannot sleep whole night, no sound prove, u can listen every words from the room beside, everything is terrible except the location just beside KL sentral. Towel provided cannot use
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the noise disturbances and the condition of the towels provided. Your feedback is invaluable, and we will address these issues to enhance our guests' comfort. We are glad to hear that you appreciated our prime location near KL Sentral. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.
C***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 21 week(s) ago
the electrical box with sound even u off all the lighting, cannot sleep whole night, no sound prove, u can listen every words from the room beside, everything is terrible except the location just beside KL sentral. Must bring own towel, towel provided cannot use
Find this review helpful?
Selwa K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The hotel is very clean and comfortable. Ready very friendly. The location is very very strategic close to the mall close to the bus to the airport and genting. Then very close to train transportation so it is very easy to go anywhere you want. Okay thank you affordable price. Thank you.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Feb 2025
Thank you for staying with us at HOTEL WESTREE! We hope you had a fantastic experience. Your feedback is valuable, We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Thank You, Westree Team
Thio H. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Good place to stay. The staff is so friendly. The hotel close to NU Mall, KL transportation hub and is surrounded by many Indian and Chinese restaurants.
1 people find it helpful
Accommodation's Reply
24 Feb 2025
Thank you for staying with us at HOTEL WESTREE! We hope you had a fantastic experience. Your feedback is valuable, We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Thank You, Westree Team
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 27 week(s) ago
Small room but close to everywhere
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
Z***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The hotel staff was friendly even though the lights went out, but the service was good and friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are delighted to hear that you found our staff to be friendly and that you enjoyed the service despite the unexpected power outage. Your feedback is invaluable to us, and we strive to ensure a pleasant experience for all our guests. We look forward to welcoming you back soon!
Profile Picture
Yani M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
There is a deposit of 100 RM, and Tax 10 RM per night. The hotel is clean, the AC is cold, given a prayer mat, there is a water heater in the room plus there is an iron in the hallway floor. And you can refill water freely for drinking. The room is cleaned every day plus the towels are changed. I chose the premier triple room type so it is spacious. For per night at a price of 650 .. very worth it.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your excellent feedback. We are delighted you enjoyed the spacious Premier Triple room and appreciated our amenities, including the cold AC, prayer mat, and daily cleaning service. We're pleased you found it to be great value. We look forward to welcoming you back.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Nearby Kuala Lumpur sentral. Just opposite.
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
To go Kuala Lumpur sentral just walk to opposite. The room is not bad. Overall not bad.
2 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Guest, Thank you for taking time to share your review with us, we are thrilled knowing that you enjoyed your stay with us. We look forward to seeing you as our guest again. Thank you once again.
M***D
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Stay for 1 night is satisfying
1 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Guest, Thank you for taking time to share your review with us, we are thrilled knowing that you enjoyed your stay with us. We look forward to seeing you as our guest again. Thank you once again.
endang
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The hotel staff is very friendly. Second time staying at this hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Nov 2024
Thank you for staying with us, We enjoy knowing that your stay was comfortable in our property ,We look forward to seeing you again
A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Nice good…. Close to everywhere…
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Nov 2024
Thank you for staying with us, We are happy knowing that your stay was enjoyable in our property We look forward to seeing you again
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved