La piscine n’était pas très propre!! Des papiers de bonbons étaient sur le sol de ma chambre…manquait de débarbouillettes et peu de stationnements…réceptionniste blazé et pas très accueillants et agent d’entretien de nuit ne fait que chialer sur l’établissement
Michael
with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was OK considering a 4 star hotel, nothing wow. Had to call for room cleaning during my absence, bathtub drain was not smooth, no bathroom fan inside, lack of elevators for it size, size of the elevators were not big.
Antoine
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed the pool area but the rooms sre dating and not very well maintained.
ADJANI
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I found the pool a little small for the amount of guests at this hotel. It becomes very corwded quickly. The water becomes dirty as well. The shows st the pool were great!
reynald
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Très vieux équipement Chambre mal insonorisé
Salle de bain avec moisissures très décevant
Marlon
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Love this hotel, restaurant was amazing and the balconies ober looking the pool area was epic
pierre
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Y
Bruno
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was courteous. Clean room. The breakfast buffet selection was good but scrambled eggs were over cooked and watery. Quality of the food, as a whole, could have been better.
Fannh
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Yes
Stephanie
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice room and the tropical pool is amazing!
fo
Business
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was in terrible location. The closet doors were removed and up against a wall. The security lock didn’t work. Lighting in both room and bathroom was horrible.
Judith
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I do realize it was very busy this weekend however the room door did not work. We went down several times telling the front desk it was not working and couldn't get into our room. They just kept resetting the card keys until finally I got someone to come with me. They confirmed it doesn't work and then we waited for someone else to try and fix it. Still a no go at 9:30pm when they finally offered to give us a different room 4 hours later.
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emily
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our room was on the first floor right off the pool and we were woken at 8am by loud children in the pool. Also there was loud music at the pool until 9pm which was annoying to hear in our room. The pillows were very uncomfortable and when we called the front desk for new pillows at 10pm no one was there. We ran out of tissue and toilet paper and there wasn’t a number for house keeping. There was no body lotion in the room.
The beds were comfortable and room was clean. The staff was friendly.
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Stephanie
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Yea extremely accommodating
Jacqueline
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Tout était parfait!
Christina
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Clean room, good location, extras such as complimentary drinks in fridge was a plus.
Danya
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was clean, staff were efficient and helpful, and the pool was a pleasant surprise. Fabulous vibe with a live band during the evening… playing while you swim and lounge.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia