Hôtel Plaza Québec par JARO

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8.2
/10
Very Good
3,205 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
Beautiful location, amazing and kind staff but amenities such as pool/hotub is way to overcrowded to actual use/enjoy

Michael

10.0
/ 10
Our check in way a bit longer than we would have liked, but our room was very clean. Bed was comfortable, with lots of pillows and sheets. Bathroom and floors were very clean. Quite floor(second floor) easy parking. We choose the garage parking. Ample space. Charging options if desired. We used the hot tub and pool, which was very clean and perfect water temperature. Staff from front desk to maintenance staff to cleaning staff were all very polite and respectful. Over all we would recommend this location for a stay over in Quebec city. Lots of food options close by and not far from the highway. Enjoy your stay. Remember how you treat and talk to people will help determine how your treated.

Zyrille

10.0
/ 10
Bathroom drain doesn’t work to stop the water from flowing down so can’t really take a bath.
In the Area
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3031 boulevard Laurier, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 2M2

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hôtel Plaza Québec par JARO is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Plaza Québec par JARO

3031 boulevard Laurier, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 2M2
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Lobby Hôtel Plaza Québec par JARO
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Discover More About Hôtel Plaza Québec par JARO

General


In Québec City (Sainte-Foy-Sillery-Cap-Rouge)

Location


With a stay at Hôtel Plaza Québec par JARO in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be within a 15-minute walk of Laurier Quebec and Laval University Hospital. This hotel is 0.8 mi (1.3 km) from Place de la Cite and 0.9 mi (1.4 km) from Place Sainte-Foy.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Laurier Quebec - 0.9 km / 0.5 mi
Laval University Hospital - 1.2 km / 0.8 mi
Place de la Cite - 1.3 km / 0.8 mi
Place Sainte-Foy - 1.4 km / 0.9 mi
Laval University - 2.2 km / 1.4 mi
PEPS - 2.8 km / 1.7 mi
Saint Lawrence River - 2.9 km / 1.8 mi
Aquarium of Quebec - 2.9 km / 1.8 mi
Cegep de Sainte-Foy - 3.2 km / 2 mi
Salle Albert-Rousseau - 3.4 km / 2.1 mi
Parc du Domaine-des-Retraités - 3.8 km / 2.4 mi
Parc de la Plage-Jacques-Cartier - 4.2 km / 2.6 mi
Pierre Laporte Bridge - 4.3 km / 2.7 mi
Samuel-de Champlain Promenade - 4.3 km / 2.7 mi
Quebec Bridge - 4.5 km / 2.8 mi

The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 9.8 km / 6.1 mi

Facilities


Treat yourself with massages and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Québec City? This hotel has facilities measuring 7115 square feet (661 square meters), including a conference center. Free self parking is available onsite.

Dining


Enjoy international cuisine at Ginger Pub-Grill-Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 233 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hôtel Plaza Québec par JARO

Bar, Cafe and Lounge Hôtel Plaza Québec par JARO
Bar, Cafe and Lounge
Swimming Pool Hôtel Plaza Québec par JARO
Swimming Pool
Entertainment Facility Hôtel Plaza Québec par JARO
Entertainment Facility
Fitness Center Hôtel Plaza Québec par JARO
Fitness Center
Functional Hall Hôtel Plaza Québec par JARO
Functional Hall

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Indoor pool
  • Garden
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Business Facilities

  • Conference center
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hôtel Plaza Québec par JARO

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
17:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 17:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Plaza Québec par JARO
233
Number of floors in Hôtel Plaza Québec par JARO
7
Another facilities in Hôtel Plaza Québec par JARO
Laundry service, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hôtel Plaza Québec par JARO

What are available facilities at Hôtel Plaza Québec par JARO?
There are top facilites at Hôtel Plaza Québec par JARO such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Plaza Québec par JARO?
The standard check-in time at Hôtel Plaza Québec par JARO is starting from 17:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hôtel Plaza Québec par JARO provide breakfast?
Yes, Hôtel Plaza Québec par JARO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hôtel Plaza Québec par JARO have?
Hôtel Plaza Québec par JARO is a 4.0-star hotel.
How many floors does Hôtel Plaza Québec par JARO have?
Hôtel Plaza Québec par JARO has 7 floors.
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More Reviews from Other Guests in Hôtel Plaza Québec par JARO

8.2
Very Good
From 3,205 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hôtel Plaza Québec par JARO

Number of reviews per page
20
40
Top reviews
Joseph
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Corridors are not clean. They are terrible
Urielle
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La gentillesse des hôtesses
Emmanuel
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout étais parfait seul bémol étais que les enfants courais parlais énormément fort et frappais dans les mûre de lhotel je trouve qu'on aurais du nous faire un rabais pour se désagrément jai moi meme un enfants et je ne l'aurais jamais laisser faire cela
Sergei
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

)
FABIENNE
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

it s a good choice the bed realy confortable good service The food is good it s clean everywhere
Susan
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and staff friendly. Need King beds 😄
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Disabled room Bathroom was adequate however plastic mobile bathroom chair is set at one height which was too high to match the already high bathtub. We bring our own for this situation. Bed was next to a Murphy fold down bed which made access for the wheelchair too tight. The other side was too close to the wall. Finally, is it normal to have check in after 4:30 pm? First time seeing this. Overall doable with an abled body person to assist
Read More
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is old, our room was let down. The window’s blind was broken and fixed with duck tape. The tub is too high (luckily we are not seniors but it would be an issue for someone with reduced mobility). We requested a room with view on the street to prevent noise from the pool, however, we got to experience a dozen boys (around 10 yrs old) playing hockey in the hall in front of our room past 9 pm. We called the front desk and promptly sent someone. The problem reinitiated early in the morning and this time with a parent present. So no rest at night and early wake up call with the sound of hockey, children running up and down, cheering and not caring about anyone else in the rooms. It is not normal to have this kind of situations in a hotel that claims to be 4 stars. In addition the fridge was too high and froze all the snacks that we had brought with us. Honestly, if you are looking for a place to relax and enjoy yourself, pick another hotel. The construction on Laurier Street was another issue. Very sad about this experience as we stayed at the Lindbergh last year and we loved it, so we were hoping to repeat the experience. Will find something else next time.
Read More
Christopher
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good and quiet place to stay, recommend for families
Stéphanie
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beaucoup trop bruyant. C’est dommage car l’hôtel est très beau et la chambre spacieuse.
Ashley
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location, amazing and kind staff but amenities such as pool/hotub is way to overcrowded to actual use/enjoy
Marie-pier
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Piscine et spa wow! Avec chansonnier super ambiance!
Carolyne
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

On a zéro dormit car on ne nous avait pas aviser qu'il y avait une chansonnière et que la piscine était ouverte jusqu'à 22h00, donc avec des enfants de 4 ans sur le bord du balcon, je peux vous dire que ca été très pénible! En plus on nous demande l'âge des enfants, me semble qu'on pourrait le préciser quand on arrive . Et pour l'entretien de la piscine et des chambres, un peu d'amour à mettre, trappe d'air dans la douche, une grosse trace de vieille flaque de pipi sur le matelas du lit examotable, pas de cast sur la télé ou de réseau sur la télé, bouffe pas fameuse le soir mais pour le brunch c'était pas si mal (mais le quart du staff avait l'air pas content d'être là, sauf pour 3 madames qui était vraiiiiment gentilles) Il y a vraiment place à beeeeaucoup d'amélioration. Nous ne retournerons pas à cet hôtel malheureusement!
Read More
Paula
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel, only issue right now is the road construction right in front of the hotel at Boulevard Laurier. Makes getting to the hotel difficult but there is a back street entrance which is most helpful. The rooms are very clean and the staff are all friendly. We were happy to have a hot tub which was available. Often time this amenity is broken at other hotels we have frequented. I recommend this hotel. Great for young families also.
Read More
Genevieve-Amelie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Belle chambre avec foyer !
Benoit
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

´
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our check in way a bit longer than we would have liked, but our room was very clean. Bed was comfortable, with lots of pillows and sheets. Bathroom and floors were very clean. Quite floor(second floor) easy parking. We choose the garage parking. Ample space. Charging options if desired. We used the hot tub and pool, which was very clean and perfect water temperature. Staff from front desk to maintenance staff to cleaning staff were all very polite and respectful. Over all we would recommend this location for a stay over in Quebec city. Lots of food options close by and not far from the highway. Enjoy your stay. Remember how you treat and talk to people will help determine how your treated.
Read More
Alain
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Le divan était vraiment usé ça laissait à désirer.
Nancie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Had to wait for service (bed to bring down locked doors and broken light) but still not expensive for 3 nights and super staff and restaurant
Patrick
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super propre personnel courtois ;)
Number of reviews per page
20
40

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Exterior 4 Hôtel Plaza Québec par JARO

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8.2
Very Good
From 3,205 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Plaza Québec par JARO

Number of reviews per page
20
40
Top reviews
Joseph
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Corridors are not clean. They are terrible
Urielle
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La gentillesse des hôtesses
Emmanuel
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout étais parfait seul bémol étais que les enfants courais parlais énormément fort et frappais dans les mûre de lhotel je trouve qu'on aurais du nous faire un rabais pour se désagrément jai moi meme un enfants et je ne l'aurais jamais laisser faire cela
Sergei
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

)
FABIENNE
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

it s a good choice the bed realy confortable good service The food is good it s clean everywhere
Susan
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and staff friendly. Need King beds 😄
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Disabled room Bathroom was adequate however plastic mobile bathroom chair is set at one height which was too high to match the already high bathtub. We bring our own for this situation. Bed was next to a Murphy fold down bed which made access for the wheelchair too tight. The other side was too close to the wall. Finally, is it normal to have check in after 4:30 pm? First time seeing this. Overall doable with an abled body person to assist
Read More
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is old, our room was let down. The window’s blind was broken and fixed with duck tape. The tub is too high (luckily we are not seniors but it would be an issue for someone with reduced mobility). We requested a room with view on the street to prevent noise from the pool, however, we got to experience a dozen boys (around 10 yrs old) playing hockey in the hall in front of our room past 9 pm. We called the front desk and promptly sent someone. The problem reinitiated early in the morning and this time with a parent present. So no rest at night and early wake up call with the sound of hockey, children running up and down, cheering and not caring about anyone else in the rooms. It is not normal to have this kind of situations in a hotel that claims to be 4 stars. In addition the fridge was too high and froze all the snacks that we had brought with us. Honestly, if you are looking for a place to relax and enjoy yourself, pick another hotel. The construction on Laurier Street was another issue. Very sad about this experience as we stayed at the Lindbergh last year and we loved it, so we were hoping to repeat the experience. Will find something else next time.
Read More
Christopher
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good and quiet place to stay, recommend for families
Stéphanie
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beaucoup trop bruyant. C’est dommage car l’hôtel est très beau et la chambre spacieuse.
Ashley
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location, amazing and kind staff but amenities such as pool/hotub is way to overcrowded to actual use/enjoy
Marie-pier
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Piscine et spa wow! Avec chansonnier super ambiance!
Carolyne
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

On a zéro dormit car on ne nous avait pas aviser qu'il y avait une chansonnière et que la piscine était ouverte jusqu'à 22h00, donc avec des enfants de 4 ans sur le bord du balcon, je peux vous dire que ca été très pénible! En plus on nous demande l'âge des enfants, me semble qu'on pourrait le préciser quand on arrive . Et pour l'entretien de la piscine et des chambres, un peu d'amour à mettre, trappe d'air dans la douche, une grosse trace de vieille flaque de pipi sur le matelas du lit examotable, pas de cast sur la télé ou de réseau sur la télé, bouffe pas fameuse le soir mais pour le brunch c'était pas si mal (mais le quart du staff avait l'air pas content d'être là, sauf pour 3 madames qui était vraiiiiment gentilles) Il y a vraiment place à beeeeaucoup d'amélioration. Nous ne retournerons pas à cet hôtel malheureusement!
Read More
Paula
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel, only issue right now is the road construction right in front of the hotel at Boulevard Laurier. Makes getting to the hotel difficult but there is a back street entrance which is most helpful. The rooms are very clean and the staff are all friendly. We were happy to have a hot tub which was available. Often time this amenity is broken at other hotels we have frequented. I recommend this hotel. Great for young families also.
Read More
Genevieve-Amelie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Belle chambre avec foyer !
Benoit
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

´
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our check in way a bit longer than we would have liked, but our room was very clean. Bed was comfortable, with lots of pillows and sheets. Bathroom and floors were very clean. Quite floor(second floor) easy parking. We choose the garage parking. Ample space. Charging options if desired. We used the hot tub and pool, which was very clean and perfect water temperature. Staff from front desk to maintenance staff to cleaning staff were all very polite and respectful. Over all we would recommend this location for a stay over in Quebec city. Lots of food options close by and not far from the highway. Enjoy your stay. Remember how you treat and talk to people will help determine how your treated.
Read More
Alain
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Le divan était vraiment usé ça laissait à désirer.
Nancie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Had to wait for service (bed to bring down locked doors and broken light) but still not expensive for 3 nights and super staff and restaurant
Patrick
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super propre personnel courtois ;)
Number of reviews per page
20
40