オテル プラザ ケベック パー JARO

Déjeuner pas inclus, avec le prix de la chambre , quand même assez élevé, et restaurant plutôt dispendieux.

Clean

Service wise very poor, everywhere commercial thinking that's okay, don't forget people paying for quality services as a 4 star hotel, in the room no sleep have a fridge no power noting inside not even bottle of water

The breakfast was great with many options for adult and children. I strongly recommend this hotel for family with small children.

The staff should have better English to communicate with visitors

Great service and clean room!!

C’était parfait, belle expérience en général!

Great location just around the corner from major shopping center

Excellent rooms. Unfortunately pool was closed due to some issues. Overall , great place .

Staff, clean room

Personnel de la réception très gentilles souriantes et professionnelle

Friendly attentive staff. Pool was fun for the kids. It gets crowded though. My only wish is that they notified us that they only clean the rooms once every 3 days. It was a little disappointing to come back after a long day to a room where the beds aren't even made. Other than that, the location was great, the kids had so much fun at the pool and we felt the room was spacious and clean.

Our stay at Hotel Plaza Quebec, which is advertised as a 4-star property, was unfortunately affected by several issues with Room 525. The sliding bathroom door was not functioning properly and the lock was broken. My husband actually had to fix it himself. We were travelling with our children, so we had very limited time and energy to deal with the inconvenience or request another room. We also heard several other guests raising concerns in the lobby, which made us hesitant to spend additional time waiting at the front desk to make a complaint. In addition, we found that the room did not meet our expectations based on the description and photos provided on Expedia. The room felt quite tight for a family travelling with children, and some of the furniture had sharp edges, which was particularly concerning with young children. The beds and bedding were also not particularly comfortable. The mattress sank considerably when we lay on it, which made it difficult to get a comfortable night’s sleep. While we understand that individual preferences regarding comfort can vary, the combination of the room size, furniture, uncomfortable bedding, and the broken bathroom door significantly affected our overall experience. We also feel that the room description on Expedia could have been more accurate. Given the number of issues we experienced, and considering the hotel’s positioning as a 4-star property, we would appreciate it if you could review our stay and use feedback for improvements.

All over good

Très propre. Belle piscine.

Beautiful hotel. Great food at the restaurant. Nice fresh clean towel in the swimming pool area.

Air conditioning was very poor, room was humid and warm! Elevators super slow and hotel staff not friendly. For the price would not recommend.

Les chambres sont humides et il y avait des fourmis dans la salle de bain. Le buffet déjeuner est cher pour ce qu'il a! Mon ipad et mon cellulaire ne fonctionnent plus car j'ai voulu les rechargés sur leur prise et tout a sauté! Aucune arrangement possible avec eux... JE ne vous conseille pas du tout cet hôtel!

Hôtel agréable

Relaxation sur le petit balcon vue sur l'espace piscine formidable. Restaurant sur place très bien. Merci ! Nous avons passé un très bon moment. :)