Hôtel Plaza Québec par JARO

Hotels
8.0
/10
Very Good
2,522 reviews

What Guests Say About Their Stay

Martin

10.0
/ 10
Clean, bed was soft, the pool hours are respected so I could fall asleep. External parking was easy.

Oumsalem

10.0
/ 10
Exceptional service and a well-maintained, clean hotel. I highly recommend it.

Eric

10.0
/ 10
For the restaurant they really need some training food excellent but the service terrible
In the Area
See Map
3031 boulevard Laurier, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 2M2

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hôtel Plaza Québec par JARO is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Plaza Québec par JARO

3031 boulevard Laurier, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 2M2
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Discover More About Hôtel Plaza Québec par JARO

Location


Staying at Hôtel Plaza Québec par JARO is a good choice when you are visiting Lévis.

About Hôtel Plaza Québec par JARO

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hôtel Plaza Québec par JARO exclusively for you.

Get precious and unforgettable moment during your stay at Hôtel Plaza Québec par JARO.

All facilities in Hôtel Plaza Québec par JARO

Others Hôtel Plaza Québec par JARO
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking (surcharge)
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Things to Do

  • Hot tub
  • Indoor pool
  • Garden
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hôtel Plaza Québec par JARO

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
17:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 17:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Plaza Québec par JARO
233
Number of floors in Hôtel Plaza Québec par JARO
7
Another facilities in Hôtel Plaza Québec par JARO
Laundry service, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hôtel Plaza Québec par JARO

What are available facilities at Hôtel Plaza Québec par JARO?
There are top facilites at Hôtel Plaza Québec par JARO such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Plaza Québec par JARO?
The standard check-in time at Hôtel Plaza Québec par JARO is starting from 17:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hôtel Plaza Québec par JARO provide breakfast?
Yes, Hôtel Plaza Québec par JARO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Plaza Québec par JARO?
Hôtel Plaza Québec par JARO is a 4.0-star hotel.
How many floors does Hôtel Plaza Québec par JARO have?
Hôtel Plaza Québec par JARO has 7 floors.
See All

More Reviews from Other Guests in Hôtel Plaza Québec par JARO

8.0
Very Good
From 2,522 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hôtel Plaza Québec par JARO

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is fine but the rooms are in need of upkeep. Serious signs of wear and tear in the room. Balcony view on the indoor pool is nice, bit strong chlorine smell permeates.
Herve Ghislain
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
daryn
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you want to sleep and not be lied to by staff then do t stay here! First night we stayed there was an event an the music was so loud (we were three floors away from the event space) that stuff was literally falling off the table in our room, this went on till 2am. The next night it started again around 7 pm and when I went to the front desk I was told three times that the event could not go passed 11pm and the music would stop. Well at 1130 pm.i called the desk because it was still going and things are still shaking in our room and the person who answered the phone told me it was going to 1am. When I said the person on duty before said 11 they simply told me that I was lied to. If I had to go to Quebec for an emergency and this was the only hotel with rooms left I would cancel my trip. I am fully expecting some cut and paste response to this but save yourself the minimal effort you will put into it.
Read More
Adnane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
Susanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect 👌
Adan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Alain
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

excellent chois, bien situé, propre, personnel gentil
dori
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best of the best
rachael
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was fine but some of the furniture was worn/ripped.
Jean Pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
Martin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, bed was soft, the pool hours are respected so I could fall asleep. External parking was easy.
Oumsalem
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Ishak
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

yes. looking to the pool. awesome!
Bastien
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good staff
Stephane
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place
Daniel
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Le lit étais déformés dun côté javais la tête plus bas pour le resye impeccable
Caroline
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not applicable, did not have breakfast nor drinks at hotel
mahmoud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, clean and nice hotel
Araisbel
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

False Accusation and Security Involvement. Extremely Disappointing Experience – Poor Service and Unprofessional Staff We stayed at Hôtel Plaza Québec on November 8, 2025, with three adults and one 8-year-old, celebrating my son’s 34th birthday and checking the venue for a potential Christmas party. From the start, our experience was frustrating. Our Meals to about 90 minutes to arrive, despite numerous discussions with the staff from our group. After our meals finally arrived, we waited another 15 minutes for the bill. When the bill did not arrive, we assumed it was charged to our room, the number to which I gave numerous times. We changed seats to better see the band playing -still sitting in the General Room we ate, just a better view of the band. The Maitre D arrived with security and accused me of skipping out on the bill. I was humiliated in front of my family, and 8 year old daughter. Other guests noticed, and came to see us afterwards, saying the staff were out of line and unprofessional. This should never have happened. I emailed them twice, and left a telephone message, but have not heard back from them. What should have been a joyful birthday celebration and venue visit turned into a false accusation and a long, stressful ordeal.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hôtel Plaza Québec par JARO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 2,522 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Plaza Québec par JARO

Number of reviews per page
20
40
Top reviews
Jason
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is fine but the rooms are in need of upkeep. Serious signs of wear and tear in the room. Balcony view on the indoor pool is nice, bit strong chlorine smell permeates.
Herve Ghislain
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
daryn
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you want to sleep and not be lied to by staff then do t stay here! First night we stayed there was an event an the music was so loud (we were three floors away from the event space) that stuff was literally falling off the table in our room, this went on till 2am. The next night it started again around 7 pm and when I went to the front desk I was told three times that the event could not go passed 11pm and the music would stop. Well at 1130 pm.i called the desk because it was still going and things are still shaking in our room and the person who answered the phone told me it was going to 1am. When I said the person on duty before said 11 they simply told me that I was lied to. If I had to go to Quebec for an emergency and this was the only hotel with rooms left I would cancel my trip. I am fully expecting some cut and paste response to this but save yourself the minimal effort you will put into it.
Read More
Adnane
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
Susanne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect 👌
Adan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room
Alain
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

excellent chois, bien situé, propre, personnel gentil
dori
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best of the best
rachael
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was fine but some of the furniture was worn/ripped.
Jean Pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
Martin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, bed was soft, the pool hours are respected so I could fall asleep. External parking was easy.
Oumsalem
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Ishak
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

yes. looking to the pool. awesome!
Bastien
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good staff
Stephane
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place
Daniel
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Le lit étais déformés dun côté javais la tête plus bas pour le resye impeccable
Caroline
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not applicable, did not have breakfast nor drinks at hotel
mahmoud
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, clean and nice hotel
Araisbel
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

False Accusation and Security Involvement. Extremely Disappointing Experience – Poor Service and Unprofessional Staff We stayed at Hôtel Plaza Québec on November 8, 2025, with three adults and one 8-year-old, celebrating my son’s 34th birthday and checking the venue for a potential Christmas party. From the start, our experience was frustrating. Our Meals to about 90 minutes to arrive, despite numerous discussions with the staff from our group. After our meals finally arrived, we waited another 15 minutes for the bill. When the bill did not arrive, we assumed it was charged to our room, the number to which I gave numerous times. We changed seats to better see the band playing -still sitting in the General Room we ate, just a better view of the band. The Maitre D arrived with security and accused me of skipping out on the bill. I was humiliated in front of my family, and 8 year old daughter. Other guests noticed, and came to see us afterwards, saying the staff were out of line and unprofessional. This should never have happened. I emailed them twice, and left a telephone message, but have not heard back from them. What should have been a joyful birthday celebration and venue visit turned into a false accusation and a long, stressful ordeal.
Read More
Number of reviews per page
20
40