호텔 플라자 퀘벡, JARO

Personnel courtois, beau balcon sur la piscine, prix très abordable. Bon resto dans l’hôtel

La chambre et équipements corrects Accueil correct

Lots of activities on site

Excellent!!

Staff was very friendly and lots of activities for the kids. Main issue was no cleaning service even when we had the sign in the door asking for it. We had to call to get some service and it arrived while we were in the room at night. No ventilation in the bathroom doesn’t help with humidity, so there was some paint gone from the door and ceiling. Otherwise, it was a clean room.

Le ventilateur de la salle de bain ne fonctionnait pas. La poignée de la porte du garde-robe creuse un trou dans la porte de la salle de bain. Personne n'a pu m'aider pour la recharge de ma voiture électrique dans le stationnement de l'hôtel; aucune recharge possible.

La chambre #110 dans un racoin,aucune vue sur la terrasse et le jardin.C’est la pire chambre que nous avons jamais eu.Terminé Hôtel plaza.

Friendly and helpful staff. Great amenities. Modern and clean rooms.

Bel hôtel , Très bon rapport qualité-prix : chambre excellente , calme ; personnel disponible

Everything was super good We really enjoyed our stay Specially for those who has kids, it’s a great choice

👌

Oui merci

Quelque surface sale don une table et les miroirs ainsi qu un verre mais les gens sont adorable

Room cleanliness could have been better. Staff was good but hotel needs a lot of maintenance and cleaning.

We only got our room ready at 6h30PM.

HOTEL-Parking was very limited. We found ourselves parking at the adjacent lot pretty much daily. The coffee pot and refrigerator were not working. Complained to the hotel Check in staff that my mother n law insulin froze overnight and we had to throw it out. was told a manager would call me back to discuss possible refund or credit and have not heard back. The hotel has one restaurant. Were told by the check-in staff that reservations to eat at the hotel must always need to be made. Made reservation for 7pm. We were sat down right away, the waiter showed up 35min later, and food took another 1hr and 15mins later. Asked for a medium burger and received a well-done burger. I complained to the waiter. He stated Quebec had a law against uncooked red meat- this was confirmed by the manager. I decided to have a chicken burger instead; it took an additional 45min for my chicken burger to arrive, and only because I threatened to leave! I complained to the restaurant manager about the length it took for the full service, and that although I paid the bill, I should have received some type of courtesy credit, and after a back and forth, she gave us two breakfast vouchers. Would not stay here again!

Diffre

Hôtel qui vieillit un peu mal… Bon service en général par contre 👍, très mal insonorisé et beaucoup d’enfants sur place (c’est un peu leurs vocation donc normal je crois) Mais si vous voulez la tranquillité je vous suggère le Linhberg pas très loin de la !

The hotel is decent but most of it is on the dingy side. We went there a few years ago and nothing has been updated since. You can see signs of poor upkeep everywhere.

Socks in elevator. It is not the hotel but the people at the hotel were