Krystal Monterrey

Explore Krystal Monterrey
8.2
Very Good
From 1,913 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews Krystal Monterrey

Number of reviews per page
20
40
Top reviews
Guillermo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service
Gabriela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Gustavo
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Solisite Ala reception una par de goal toallas I me preguntaron cuantos hay avia salamente en mi abstraction no se si aora nadamas dan dos por Aviación en una avitacion donde estan tres personas I hay dos mujeres
Guillermo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old but fairly clean… friendly and professional
Alicia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Extremely dirty. Hairs all around the room.
Alma
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff is very attentive and rooms are spacious and clean
Marcia
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

MUY BUENA LA ATENCION
Felipe
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean, staffing wasn't courtesy, leaning was not fully expected trowels were missing on first day.
Erasmo
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent customer service and the staff is very helpful and professional.
Samantha
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes! The fruit and vegetables were so fresh, the rice and bread was hot and freshly made. Everything was amazing.
Sixto
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yed
LUIS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room.
Fidencio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Jorge
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was clean and staff very friendly
Marylou
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent Service, and kindness Room was comfortable
Klao V
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms was not clean, towels old, bed had a stains, ibhad to clean the table, floor was not clean, they didnt clean my room until 9 pm, i call front desk i need tjem to go amd clean the room they never send anyone's until 4 hrs. Later i ask the lady i need it clean towel but front desks never call them to let them know..this hotel is bad and the price is high
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Yazmin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good.
Carlos
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes prety helpful
JUANA
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is close to all kind of activities and good places to eat.
Martha
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

When we arrived, tired of a long trip. We were given two rooms. When we arrived rooms were not ready, they were cleaning supplies, thrash, wet towels on the floor and used bed linens were all thrown on top of a chair. Had to go back to request clean rooms.
Number of reviews per page
20
40