Krystal Monterrey

Hotels
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8.6
/10
Very Good
2,211 reviews

What Guests Say About Their Stay

Elvira

10.0
/ 10
We had no meals at hotel, staff kind and patient, no parking needed, relied on Uber. The room is not equipped with handicapped equipment, specifically the shower for ederly people like myself. There were no shower mats or handrails.

Jaime

10.0
/ 10
Clean room and spacious lobby area. Very convenient to restaurants and museum within walking distance

Bryan

10.0
/ 10
Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
In the Area
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Calle Corregidora 519, Monterrey, Estado de Nuevo León, Mexico, 64000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Krystal Monterrey is a hotel is located at Monterrey. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Krystal Monterrey

Calle Corregidora 519, Monterrey, Estado de Nuevo León, Mexico, 64000
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Lobby Krystal Monterrey
Lobby 2 Krystal Monterrey

Discover More About Krystal Monterrey

General


Near Macroplaza

Location


A stay at Krystal Monterrey places you in the heart of Monterrey, within a 15-minute walk of Macroplaza and Santa Lucia Riverwalk. This hotel is 2.6 mi (4.2 km) from Fundidora Park and 5.4 mi (8.8 km) from Estadio BBVA.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Monterrey Metropolitan Museum - 0.1 km / 0.1 mi
Museo Metropolitano de la Ciudad de Monterrey - 0.1 km / 0.1 mi
Plaza Mexico - 0.2 km / 0.1 mi
Metropolitan Cathedral of Our Lady of Monterrey - 0.2 km / 0.1 mi
Casino Monterrey - 0.2 km / 0.1 mi
Faro de Comercio - 0.2 km / 0.1 mi
Museo de Arte Contemporáneo - 0.3 km / 0.2 mi
Palacio Municipal - 0.3 km / 0.2 mi
Fuente de la Vida o Neptuno - 0.4 km / 0.2 mi
Macroplaza - 0.4 km / 0.3 mi
Capilla de los Dulces Nombres - 0.5 km / 0.3 mi
Museo de la Casa de los Titeres - 0.6 km / 0.3 mi
Auditorium Pabellón M - 0.6 km / 0.4 mi
Escenario GNP Seguros - 0.6 km / 0.4 mi
Explanada de los Heroes - 0.8 km / 0.5 mi

The nearest major airport is General Mariano Escobedo Intl. Airport (MTY) - 32 km / 19.9 mi

Facilities


Be sure to enjoy recreational amenities including a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.

Dining


For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Krystal Monterrey

Bar, Cafe and Lounge Krystal Monterrey
Bar, Cafe and Lounge
Fitness Center Krystal Monterrey
Fitness Center
Functional Hall Krystal Monterrey
Functional Hall
Common Space Krystal Monterrey
Common Space
Lobby Krystal Monterrey
Lobby

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge
  • Steam room

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Smoking area

Business Facilities

  • Meeting rooms
  • Business facilities

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Krystal Monterrey

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Krystal Monterrey
207
Number of floors in Krystal Monterrey
9
Another facilities in Krystal Monterrey
Disabled access friendly, Accessible parking, Wheelchair accessible, Accessible path of travel, Laundry service

Frequently asked question in Krystal Monterrey

What are available facilities at Krystal Monterrey?
There are top facilites at Krystal Monterrey such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Krystal Monterrey?
The standard check-in time at Krystal Monterrey is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Krystal Monterrey provide breakfast?
Yes, Krystal Monterrey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Krystal Monterrey have?
Krystal Monterrey is a 3.5-star hotel.
How many floors does Krystal Monterrey have?
Krystal Monterrey has 9 floors.
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More Reviews from Other Guests in Krystal Monterrey

8.6
Very Good
From 2,211 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Krystal Monterrey

Number of reviews per page
20
40
Top reviews
jesus
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

5th time booking here staff was so unprofessional , other people were being booked in before the check in time except us. We were waiting in the lobby and clerk didnt even bother to advise when room was ready.
Dario
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything!
Elvira
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had no meals at hotel, staff kind and patient, no parking needed, relied on Uber. The room is not equipped with handicapped equipment, specifically the shower for ederly people like myself. There were no shower mats or handrails.
Gerardo
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The issue was always the quantity of towels, with 4 in the room, 2 adults and 2 kids they leave always 2 towels … when asked for towels they reply always “ why? Are there not towels in the room?
Jaime
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and spacious lobby area. Very convenient to restaurants and museum within walking distance
Benjamin Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AC takes awhile to crank up especially if its hot outside
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
Jose Juan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Solo agradecer el excelente servicio y atención…. Mil gracias….
Fabian
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again.
Read More
Rashad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Arkan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best
Diego
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

ok
Nydia Tapia
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The best location for walking around downtown Macroplaza. Helpful, friendly staff, good food, comfy bed and pillows. CONS. Bring your own washclothes! Or body scrub. They don't have any. We got the room with a view of the inside courtyard but one can only see the windows of other rooms. Poorly lit area where there is a sofa. Very low quality toilet paper. Very slippery marble / tile shower. It made me anxious. The room was spacious.
Read More
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were spacious.
Robert
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.
Jesus
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice
Jose Francisco
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Habitacion amplia y limpia muy recomendable
Victor
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Sixto
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good
Maria de la luz
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El cuarto estaba muy bien, el único detalle era que el baño olía muy fuerte a drenaje y nunca desapareció ese olor.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Krystal Monterrey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.6
Very Good
From 2,211 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Krystal Monterrey

Number of reviews per page
20
40
Top reviews
jesus
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

5th time booking here staff was so unprofessional , other people were being booked in before the check in time except us. We were waiting in the lobby and clerk didnt even bother to advise when room was ready.
Dario
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything!
Elvira
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had no meals at hotel, staff kind and patient, no parking needed, relied on Uber. The room is not equipped with handicapped equipment, specifically the shower for ederly people like myself. There were no shower mats or handrails.
Gerardo
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The issue was always the quantity of towels, with 4 in the room, 2 adults and 2 kids they leave always 2 towels … when asked for towels they reply always “ why? Are there not towels in the room?
Jaime
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and spacious lobby area. Very convenient to restaurants and museum within walking distance
Benjamin Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AC takes awhile to crank up especially if its hot outside
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
Jose Juan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Solo agradecer el excelente servicio y atención…. Mil gracias….
Fabian
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again.
Read More
Rashad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Arkan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best
Diego
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

ok
Nydia Tapia
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The best location for walking around downtown Macroplaza. Helpful, friendly staff, good food, comfy bed and pillows. CONS. Bring your own washclothes! Or body scrub. They don't have any. We got the room with a view of the inside courtyard but one can only see the windows of other rooms. Poorly lit area where there is a sofa. Very low quality toilet paper. Very slippery marble / tile shower. It made me anxious. The room was spacious.
Read More
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were spacious.
Robert
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.
Jesus
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice
Jose Francisco
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Habitacion amplia y limpia muy recomendable
Victor
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Sixto
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good
Maria de la luz
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El cuarto estaba muy bien, el único detalle era que el baño olía muy fuerte a drenaje y nunca desapareció ese olor.
Number of reviews per page
20
40