It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.

The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.

The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.

Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.

Nice place hotel at Bukit Bintang area

The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.

The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.

The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.

Just a basic hotel with no 5-star hotel do... basically looks like a 3-star hotel.

All good though the decor was a bit outdated.

The staff is friendly and polite, nice, named Mia.

What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.

I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.

Was a long stay for us. Overall was great, despite some construction going on around the building.

Addicted to wanting to stay at Dorsett again with the family

I don't know why the aura in my 19th-floor room was so different. Then, on the third day, while taking a shower, hot mist splashed onto the glass, and a handprint was clearly visible. I assumed it was the hand of a cleaning worker. But deep down, I felt the aura in that room was indeed different from the previous one. Hopefully, there won't be any more strange incidents when I stay here again. The service and cleanliness were excellent.

Great location. Good hotel ambiance. Wide variety of food for breakfast. Definitely recommended.

The hotel staff was very friendly and helped with check-in.

I've stayed at the Dorsett many times and have always been satisfied with the service. Everything is fine.

My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!