Overall Ratings & Reviews Hilton Kuching

Traveloka (218)
Other sources (722)
8.6
Very Good
From 218 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.7

People often mention about Hilton Kuching
All
Ambiance (2)
Distance to City Center (1)
Staff Friendliness (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Taste (1)
Variety (1)
In-house Restaurant (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hilton Kuching

Number of reviews per page
20
40
Customer reviews
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Awesome hotel. We even got free breakfast. Recommended.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
6.1
/10
Reviewed 42 week(s) ago
It was really bad. The hotel had no water at all for showering for two days, even though it was a 5-star hotel. The air conditioning wasn't cold at all either.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Excellent hotel with standout breakfast service, definitely the highlight of my stay. While the property shows its age, it remains in excellent condition. However, it may face challenges competing with newer hotels in Kuching, such as the Sheraton, in terms of modern appeal.
Find this review helpful?
Lenny S. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 211 week(s) ago
Staff was okay. Location is strategy. Near to attractions. Room was good just that there's continuous sound of machine/piping that disturbing the whole day and night. Breakfast was good. Many choices and good taste.
Find this review helpful?
NIK N. M. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 217 week(s) ago
Floods in the bathroom. Something wrong with the structure.
1 people find it helpful
Evandy P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 228 week(s) ago
Satisfying stay however this hotel seriously need to be refurbished.
1 people find it helpful
NOR A. B. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 319 week(s) ago
1. The room is quite old but I'm satisfied with the cleanliness 2. The breakfast is nice with variety choices of food 3. Waterfront Cafe - The staff are very friendly and helpful 4. Receptionist - I'm not happy with the receptionist on duty attitude (15 sep 20 about 7.30pm) while answering my question regarding the available room 5. Limited TV Channel.
Read More
1 people find it helpful
ROSEMAH M.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 320 week(s) ago
Upon checked in, reception was excellent. However, toilet was stucked. Suffered, as we didn't want maintenance to spoil our privacy.
Find this review helpful?
Abdul A. B. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 326 week(s) ago
Food not enough for breakfast set. We have pay more for hotel.
1 people find it helpful
uray i. r.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 353 week(s) ago
book the hilton kuching hotel 2 rooms and free breakfast. it turns out, when checking out there is a breakfast bill 👎👎 other times when checking in must be confirmed first with the receptionis ....
Translated by Google Icon
See original
2 people find it helpful
Ahmad H. B. M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 363 week(s) ago
This hotel excellent. Service and front liner is good.
Find this review helpful?
Profile Picture
Hengky F. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 367 week(s) ago
Best experience checking in with Mrs. Sabrina. As I walked around the 4 star hotel in Kuching, the Hilton Hotel was the perfect hotel! Start your friendly sfaff, security, bellboy, waiter / s, and everything is perfect! At breakfast, I really like Croisant and Tea Tarik. Best ever in Kuching. Thank you for hospitality, Hilton Hotel Kuching.
Read More
Translated by Google Icon
See original
+4
Find this review helpful?
Vicky Lim Min How
icon-origin-TRAVELOKA
9.7
/10
Reviewed 371 week(s) ago
Good service, politeness, love to stay here again.
Find this review helpful?
Amalin M.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 375 week(s) ago
Check in should be at 3pm. But we get the card at 4pm (1 room) another (1 room) at 5
1 people find it helpful
Profile Picture
Hengky F. S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 376 week(s) ago
First time to stay at Hiltonk Kuching with a very good experience and was welcomed by Ms.'s hospitality Liew (Front Office Manager) at the time of check and give all the very detailed information Get out of the elevator, enjoy the aroma that is beyond expectations with the image as a senior hotel in Kuching. Cleanliness in every corner of the hallway is very well maintained. The room is spacious and the mattress is very soft to sleep on and makes me lazy to move from the room. Croissants are served as one of my mainstays at breakfast. But, what I really love is when I ask one of the waiter staff to take away, don't allow it. But overall, Hilton Kuching will be my choice when returning on vacation in Kuching. Keep it up!
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Fadzillah A. R.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 377 week(s) ago
Service is superb. Try out the Chinese restaurant downstairs plus the coffee at the cafe.
Find this review helpful?
Buna S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 378 week(s) ago
Awesome as I was upgraded to next category room.
Find this review helpful?
NUR A. B. Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 379 week(s) ago
Room clean, front desk staff very friendly & helpful, nice river view room.
1 people find it helpful
Astra D. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.2
/10
Reviewed 384 week(s) ago
Booked 2 rooms but could not get connecting room because the price paid was not for rooms that are eligible for connecting room. Make sure you check with the hotel first which rooms can do connecting rooms as this will be inconvenient if your travel with family and small kids. However, the hotel helped us to arrange room next to each other The hotel rooms feel quite old. I could smell the carpet stuffy smell when I go to bed. Booked 1 room for 3 pax. However, I need to ask the receptionist for extra towel (because the room only comes with 2 towels) everyday during my stay.
Read More
Find this review helpful?
Swanie B.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.1
/10
Reviewed 389 week(s) ago
Strategic location, very near the waterfront. Breakfast is not great though.
Find this review helpful?
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.