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  2. Malaysia(5,289 hotel)
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  4. Kuching(198 hotel)
  5. Kuching City Center(180 hotel)
  6. Hilton Kuching

Hilton Kuching

1 Jln Tunku Abdul Rahman, Kuching, Malaysia, 93100
Others
9.0/10Impressive
According to 26 guests
Enjoyable, great location. Cross the road is the Waterfront.
Lee S. M.
See all reviews
Based on 1,580 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Tua Pek Kong
(0.18 km)
Top Spot Food Court
(0.18 km)
Cat Monument
(0.25 km)
Fort Margherita
(0.41 km)
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Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.40
Comfort
9.20
Meal
8.70
Location
9.50
Service
9.50

20 Traveloka customers have stayed in this hotel and given reviews:

10.0
Very good condition and better have candle light dinner
10.0
Good location and staff very friendly
6.1
very run down, old hotel and not up to 4 star standard
9.7
To the person at the Hilton's front desk, named Zaza. Thank you so much for the excellent service from you, though it's an adhoc task. Tried to find you upon checking out, but its not your shift. We really appreciate your help. And to the person helping out on the bed decoration, that's so thoughtful of your staffs & hotel. Once again, my husband and I had a great stay on our special day.
10.0
Enjoyable, great location. Cross the road is the Waterfront.
8.5
Great place to stay! Kids Swimming pool need to maintain it cleanliness
10.0
good service & location staff was very helpful
10.0
A great hotel in every aspect, including cleanliness, comfort, services, meals, and location.
9.4
The hotel is clean and satisfactory service
9.7
Good service and cleanliness. Thanks!
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Based on
1,580 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business417
Couples493
Solo travel127
Family291
Friends getaway150
Rating Result
Very Bad
27
Bad
57
Average
240
Very Good
687
Extraordinary
569
matjensel
Need an uplift
Always love to stay at Hilton and this time around it is Hilton Kuching. At the lobby., things start to get wrong. No one to welcome and only a bell boy around. Reception was efficient and the room really needs an uplift especially the washroom. Workmanship is very poor...not the hilton standard. Stayed on the 6th floor and asked for drinkinf water and extra shower gel thru the magic button but waited for 15 mins of no show. Opened the door and found a housekeeper walking by carrying the things I wanted. Asked her if that was for me and she said it was for 2nd floor.. wow.... looking for 2nd floor room at the 6th floor. Anyway she passed the things to me.. Over dinner... a very unsmiling supervisor at the waterfront cafe. Late in tbe evening asked to replace the hand towels and i got 2 small face towels.... Service I wonder..What happened to Hilton standard in Kuching????.
Family - Aug 22, 2017
albert5409
Old & squeaky
The hotel room was old & needs refubishment. Otherwise the service was excellent. Breakfast & complimentary internet was exceptional. Will not be back to this hotel unless some upgrade is done in the near future.
Business - Aug 21, 2017
Kock-Heng K
Kuching Waterfront Hilton.
When I am in Kuching I usually stay in this Hilton in Kuching although there are several new hotels available. I was there in mid August. The location is super, just across a street to walk to the Waterfront ( about one Km long ) which is along the Kuching river. From there you can take a boat ride to the Raja Brooke's old palace and the beautiful Sarawak State Assenbly building. Is is also very near to others tourist attractions like temple and meseum and shops selling local food and souvenir. Although the hotel deco is rather old , but comfortable. The room is well maintained, ask for room facing the Waterfront. The breakfast is great too with local and western food available. This Hilton is well suitable for both tourists and business travellers.
Business - Aug 20, 2017
mohdruizrazyn
As expected of HIton
A business hotel with fantastic waterfront view and location . Although it may not be the newest hotel in town , the facility have good facilities and good staff . Ideal for city breaks and business trips
Business - Aug 20, 2017
victorsL3003TN
Run down and poor customer service
I am a Hilton Diamond member and i travel frequently and usually stay at Hilton. Hilton Kuching is the worst Hilton hotel i ever stayed. Besides centrally located, the hotel is so rum down from the drive way all the way to the room. the customer service is also very bad. It is so embarrassing if I am a hotel mamangement staff. Nothing in the hotel resemble the style and decor of a Hilton brand. The in-room slipper is so thin unlike the standard one provided by other proper Hilton hotels and probably worse than a 3 star would provide. My last stay was last week. I had a shower in one of the morning and even I had turned to 50 degrees, it was still cold. I called the operator and i said i wanted to make a complaint and to speak to the front office manager as the cold shower was the tipping point. I waited for 30 mins and the manager did not turn up at my room. I called again and told them again. I waited for another 15 mins. again, no one came. I went straight to the club floor reception as my room was located on the same floor. i told the staff what happened and no one came. She told to wait again as she contacted the reception. She told me that the manager was not working and that is why no one came to me. That was where i got even more annoyed. Why they did not tell me in the first place and asked someone of higher authority to come to see me instead. somehow an assistant manager was answering to complaints as well on the same floor as i understood that i was not the only one complained about the cold shower. She came and apologised and saying that they would look into it. At the same time, i was settling the bills before i check out. Usually any hotels will provide you the final bill and put in the envelope but the staff only folded the invoice and gave it to me. I asked for an envelope and the staff told that the hotel "go green" policy and that is why they did not have any envelope in the hotel. I was so mad and the assistant manager immediately said she would go and get an envelope for me.
Business - Aug 18, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-in
    • Express check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
  • Things to Do
    • Fitness center
    • Children pool
    • Garden
    • Outdoor pool
    • Spa
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Conference room
    • Meeting facilities
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Nightclub
    • Poolside bar
  • Nearby Facilities
    • Gift shop
    • Hair salon
    • Shops
  • Public Facilities
    • Coffee shop
    • Elevator
  • Transportation
    • Limited parking
    • Parking with surcharge
  • General
    • Smoke free
  • Shuttle Service
    • Airport transfer with surcharge
  • Kids and Pets
    • Babysitting with surcharge
  • Connectivity
    • WiFi (surcharge)

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Hilton Kuching is a hotel in a good neighborhood, which is located at Kuching City Center.

    The hotel has a very good location, also near the Kuching International Airport (KCH), which is only 8.04 km away.

    Not only well positioned, but Hilton Kuching is also one of hotels near the following Tua Pek Kong within 0.18 km and Top Spot Food Court within 0.18 km.

    About Hilton Kuching

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Hilton Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Hilton Kuching.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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