As someone who also works in the hospitality industry, I completely understand that hotels can get very busy, especially with groups. However, I believe guests should still receive proper attention and care. This morning, I couldn’t get a seat for breakfast and ended up standing for quite some time. I even mentioned to the staff that I hadn’t been able to sit down when I returned my plate without eating anything at all, but unfortunately, no one followed up or tried to assist further. I truly understand operational challenges, but from a hospitality perspective, a simple acknowledgment or effort to help would have made a big difference. That’s why the experience felt quite disappointing for me.

Rooms were clean & spacious with good facilities.

The room is clean, the atmosphere is comfortable.

The hotel facilities here are fantastic; it's an ideal place for us to stay next time.

The hotel facilities here are fantastic; it's an ideal place for us to stay next time.

Surprisingly, it’s a really nice hotel! Very clean, the service is very good too. The room is quite spacious for 3 people. The facilities are complete, suitable for a family vacation. Thank you!

- Frontline staff very helpful, friendly, and kind. - Near Havelock MRT and bus station. - The hotel is very clean. - There is a 7-Eleven store at the hotel

Overall was good, the hotel facilities are nice for family and kids, have swimming pool, playground, and other optional chargeable for paddle or pickle ball. The location is also quite near from bus station and MRT station. The room price is worth it for me compared with other 4-stars considering hotel facilities and locations.

Near the downtown MRT station, spacious hotel

- Very close to the Havelock MRT Station and Bus Stop. - The hotel staff is very friendly - I stayed on March 14-16, 2026. On March 16, 2026, I checked out. On March 19, 2026, I checked in again. You can leave your luggage first for S$2 per day per suitcase. It's very convenient that we can travel first without carrying a suitcase. - There is a 7-Eleven on the hotel premises

Too small, there is no space for our luggage.

Overall, it was great. The hotel's location is a convenient walk to the MRT, and the surrounding area isn't bad. There's a 7-Eleven under the hotel, which is fantastic. The room was okay, spacious, comfortable, and the air conditioning was very cold. The staff were lovely.

It's convenient and strategic to go to places. It has unlimited water dispenser and laundry facility that can be used. Short walk to Robertson Quay and Havelock Station.

Located at a quiet area, this hotel is a family-friendly, kid-friendly accommodation. It has children's indoor playground, children's pool, laundry room, and other experiences. Staff are helpful and friendly. It has cafe on the ground floor, and Kintamani Indonesian restaurant available for dinner buffet. It also has 7-eleven on the ground floor, pretty convenient. The room was pretty small for a family of 3.

I want to come back here again if I have the chance ☺️

clean, comfortable and the receptionist is very helpful

Overall stay was nice. Smoking room is available here but limited.

Cleaning up every 3 days. Towels are provided outside the room.

Easy to check out, comfortable in the room! Clean bed

There was no bidet like in Thailand, which I didn't like. I didn't use the kids' club because I couldn't find it, and the staff didn't provide any instructions during check-in.