Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the condition of the carpets, bathroom, and odor in your room, which did not meet your expectations. Your experience did not reflect the standards of service and quality we strive to provide to all our guests. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate assessment and improvement, including improvements to building maintenance and room cleanliness to ensure all guests have a comfortable stay. Thank you for your attention and valuable suggestions. We hope to welcome you back again in the future and provide you with a better stay. Sincerely, Adolf Gustaf, General Manager