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Traveler Reviews Grand Riverview Hotel
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40
Customer reviews
ka
khautsar a.
Staycation
10.0
/10
Reviewed 2 week(s) ago
The room is very comfortable. The air conditioner is very cold. There is an iron and iron board. The breakfast is delicious. There is laksam.
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S***i
8.5
/10
Reviewed 2 week(s) ago
Had a pleasant stay at Grand Riverview Hotel. The hotel was clean and comfortable, and the staff were friendly and helpful. The food was also good. Overall, a nice and enjoyable stay. Would definitely consider coming back again.
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N***r
8.4
/10
Reviewed 10 week(s) ago
Sweet food, beautiful place, worth the price
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M***d
Staycation
8.5
/10
Reviewed 24 week(s) ago
Nice view. Food is average, enhancement needed. Room quite big. Infotainment in the room is limited. Overall is OK
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Verified Traveler
Business
8.9
/10
Reviewed 43 week(s) ago
- The location is strategic.
- The bed is quite smelly.
+2
1 people find it helpful
SN
Sharizan N.
10.0
/10
Reviewed 46 week(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
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Verified Traveler
Leisure
8.5
/10
Reviewed 50 week(s) ago
The room is spacious, breakfast was good
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N***a
9.7
/10
Reviewed 54 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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G***t
Transit
8.8
/10
Reviewed 61 week(s) ago
Friendly staff. Easy check-in & out.
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H***N
10.0
/10
Reviewed 61 week(s) ago
worth the price... can come again...
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2 people find it helpful
NJ
Nor J.
8.8
/10
Reviewed 82 week(s) ago
Warm hospitality by the staff. Room price is reasonable
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N
Nash
Leisure
6.3
/10
Reviewed 101 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
1 people find it helpful
A***N
Leisure
9.1
/10
Reviewed 119 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
9.1
/10
Reviewed 130 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
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AR
Abdul R. A. K.
9.1
/10
Reviewed 133 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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DO
Dennis O.
9.4
/10
Reviewed 158 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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1 people find it helpful
Nur L. B. A. H.
5.9
/10
Reviewed 165 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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1 people find it helpful
TS
Tan S. X.
8.4
/10
Reviewed 169 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
5.1
/10
Reviewed 175 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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1 people find it helpful
KA
KHAIRUL A. M.
6.0
/10
Reviewed 177 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia