Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We greatly appreciate your choice of our hotel as your vacation destination. We are delighted to hear that our hotel was a comfortable place for you to relax. This positive review encourages our entire team to continue maintaining the quality of comfort and service we provide to all our guests. However, we apologize for the inconvenience you experienced regarding the lighting in your room, which was unsuitable for working. This feedback is very valuable to us, and we will forward it to the relevant team to evaluate and improve the facilities, especially to ensure that guests who need to work are comfortable during their stay. Regarding the room service food, we appreciate your appreciation for the mushroom soup we served. We apologize if it was too salty and not to your liking. We will forward this feedback to the kitchen team for consideration and improvement in the future, to ensure consistent quality and taste that meets guest expectations. Thank you again for your helpful feedback. We sincerely hope to welcome you back to Harris Suites FX Sudirman in the future for an even better and more satisfying stay. Sincerely, Agus Sumadi, Rooms Division Manager

Dear Ms. Fujiana C, Thank you very much for taking the time and considering Harris Suites FX Sudirman as your accommodation, and for the positive review you shared with us. We are delighted to know that you felt fortunate and satisfied with the room that met your needs, especially the SCBD view you enjoyed during your stay. We are honored when our guests' needs are met so well. Your appreciation for our team's service is also a great motivation for all our staff to continue providing the best service and maintaining the quality of every guest's experience. We hope to welcome you back to Harris Suites FX Sudirman in the future. Thank you for your trust in us. Sincerely, HARRISly. Thank you, Agus Sumadi, Rooms Division Manager.

Thank you for taking the time to share your review and experience during your stay at Harris Suites FX Sudirman. We greatly appreciate your compliments on the friendliness of our staff and the quality of our food. Such positive reviews encourage our entire team to strive to provide the best service to all our guests. Regarding your suggestion about the pool towels, we apologize for any inconvenience you experienced. We have noted this feedback and will contact the relevant team immediately to ensure that pool towels are readily available and accessible to all guests in the future. Additionally, we understand the inconvenience you experienced regarding the crowded elevator from the restaurant area, resulting in longer waiting times, especially during peak hours. We greatly appreciate this feedback and will incorporate it into our evaluations to improve the comfort and ease of access for our guests. Thank you again for your trust in choosing Harris Suites FX Sudirman as your accommodation. We hope to welcome you back on your next stay and provide an even better and more memorable experience. Sincerely, HARRIS. Thank you, Agus Sumadi, Rooms Division Manager.

Cheers, Thank you very much for choosing HARRIS Suites fX Sudirman and for taking the time to share such a wonderful review with us. We are truly delighted to hear that your stay was a magical and memorable experience, and that it was worth the two-month wait to enjoy this special room. Your kind words are a great motivation for our entire team and reaffirm our commitment to delivering exceptional comfort and service to every guest. It was an absolute pleasure to have you stay with us, and we sincerely hope that this memorable experience will bring you back again in the near future. Please do not hesitate to reach out should you require any assistance for your next visit. Once again, thank you for staying with us. We look forward to welcoming you back to HARRIS Suites fX Sudirman for another wonderful stay. HARRISly Yours, Agus Sumadi Room Division Manager

Thank you for choosing HARRIS Suites Sudirman again. We are delighted to hear that you enjoyed your stay. Your comfort and satisfaction are our top priority, and your feedback inspires our team to always strive to provide the best service. We look forward to welcoming you back and ensuring that you have a comfortable and memorable stay. Please feel free to contact us if you have any questions or concerns. Thank you! Agus Sumadi, Room Manager, HARRIS Suites

Cheers, Thank you very much for staying with us at HARRIS Suites FX Sudirman and for taking the time to share your feedback. We truly appreciate your visit and your willingness to let us know about the areas where we can improve. We are sorry to hear that the room view did not meet your expectations and that you experienced difficulties when handling your baggage from the car park. Your comfort and convenience are very important to us, and we sincerely apologize for any inconvenience this may have caused during your stay. Please rest assured that your comments have been shared with our team for further review. We will look into improving the accessibility and assistance for guests arriving through the car park, as well as exploring possible options related to room allocation to provide a better experience in the future. We genuinely value your feedback, as it helps us continuously enhance our services and facilities. We hope to have the opportunity to welcome you back again and provide a smoother, more enjoyable stay on your next visit. Thank you once again for your trust and for staying with us at HARRIS Suites FX Sudirman. HARRISly Yours, Agus Sumadi Room Division Manager

Cheers, Thank you very much for staying with us at HARRIS Suites FX Sudirman and for taking the time to share your experience. We truly appreciate your feedback, as it helps us understand how we can improve our service for all our valued guests. We are sorry to hear that the room view did not meet your expectations and that you encountered difficulties when handling your baggage from the car park. Your comfort and convenience are extremely important to us, and we sincerely apologize for any inconvenience this may have caused during your stay. Please be assured that your comments have been shared with our team for further follow-up. We will review the procedures for guest assistance from the parking area to ensure smoother support in the future, and we will also look into room allocation possibilities to provide better experiences regarding room views whenever availability allows. Your feedback is truly valuable to us, and we are committed to making continuous improvements. We hope to have another opportunity to welcome you back and deliver a more seamless and enjoyable stay on your next visit. Thank you once again for choosing HARRIS Suites FX Sudirman. We look forward to serving you again soon. HARRISly Yours, Agus Sumadi Room Division Manager

Thank you for choosing HARRIS Sudirman FX Hotel. We are delighted that you enjoyed your multiple stays with us. Your valuable feedback drives our team to strive to provide you with the best service and a comfortable stay. Your satisfaction is our top priority and we are honored to provide you with a guest experience that will make you come back again. We hope that your next stay will be even more memorable. Please feel free to contact us if you have any suggestions, requests or improvements, we will be happy to assist. We appreciate your continued support and patronage. We look forward to welcoming you back again. Agus Sumadi, Room Manager

Dear Mr. Zainul B, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your experience. We are truly delighted to learn that you had a pleasant stay with us. We sincerely appreciate your kind words regarding our friendly and attentive team. Providing warm and professional service is one of our top priorities, and it is wonderful to know that our staff were able to make your stay more enjoyable. We are also pleased to hear that you enjoyed our breakfast offerings. Your positive feedback means a lot to us and serves as motivation for the entire team to continue delivering the best experience to all our guests. It would be our pleasure to welcome you back again in the near future. Should you need any assistance or special arrangements on your next stay, please do not hesitate to let us know—we are always happy to help. HARRISly Yours, Agus Sumadi Room Division Manager