Dear Ms. Rabindra, Thank you for choosing to stay at Harris Suites FX Sudirman and for taking the time to share your experience. We are delighted to hear that you enjoyed the best view from your room, especially the beautiful and breathtaking city lights. The Jakarta night view is one of our proudest highlights, and we are pleased to have provided you with a memorable experience throughout your stay. Your positive review is an encouragement to our entire team in providing the best service and maintaining the quality of the facilities we offer. We hope to welcome you back again in the future for another equally memorable stay. Sincerely, HARRISly. Thank you, Selvi Kaerani, Customer Service Officer.

Dear Mr. David A.H., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write such a wonderful and impressive review. We are delighted to know that your stay was memorable and unique, to the point that you recommended it as an experience "worth trying." Such reviews are very rewarding to us as they demonstrate that our services, facilities, and concepts can create unforgettable experiences for our guests. We are committed to continuously providing comfortable and memorable stays to enhance the value of every guest. We hope to welcome you back again in the future to provide you with a similarly impressive experience. Thank you for your trust and recommendation. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed our hotel's excellent location and easy access to the surrounding shopping malls. Our central location provides convenience for all guests, whether for business or leisure. Your positive review encourages us to strive for the best service and to make every guest's stay memorable. We hope to welcome you back in the future for an even more memorable experience. Sincerely, HARRISly. Thank you. Selvy Kaerani, Customer Service Officer.

Thank you for choosing Harris Suites FX Sudirman as your accommodation. We are delighted that you enjoyed the stunning views from your room. Your satisfaction is our top priority, and we are committed to providing every guest with a pleasant, comfortable, and memorable stay. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back again for another memorable experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed the hotel's excellent location and the cleanliness of our rooms. Guest comfort is our top priority. Regarding the elevator queue you experienced, we apologize for the inconvenience. Your feedback is invaluable and we will take it into consideration to improve our services in the future and make your next stay even better. We hope to welcome you back in the future for an even better experience. Sincerely, HARRISly. Thank you. Selvy Kaerani, Customer Service Representative

Dear Ms. Laila N., Thank you for taking the time to write a review and share your experience during your stay at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed our hotel's location near the Sudirman area and Gelora Bung Karno Stadium, making it easy for you to engage in activities such as morning jogs. We also appreciate the convenient direct access to shopping malls, especially for catering to your food needs during your stay. However, we apologize for the inconvenience you experienced regarding the condition of the towels in your room, which appeared dirty, and the view from your room not meeting your expectations. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate assessment and improvement. This includes improving the cleanliness standards of linens and managing guest options regarding room type and view direction. We greatly appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. We sincerely hope to welcome you back in the future for an even more enjoyable stay. Sincerely, Harris Suites. Thank you, Selvy Kerani, Customer Relations Officer.

Thank you for your review and for choosing Harris Suites FX Sudirman for your stay. We are delighted to hear you enjoyed our hotel's excellent location, conveniently close to shopping malls and the Gelora Bungano area. We also appreciate that the view we provided enhanced your comfort and made your stay a memorable one. Your positive feedback encourages us to maintain the quality of service and amenities we offer to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Representative

Dear Mr./Ms. Lim M, Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff during your stay. Of course, our core commitment is to ensure every guest has a comfortable and memorable experience. We appreciate your feedback on our hotel's location, which provides convenient access to various attractions and amenities. Your review encourages us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Service Officer.

Dear Mr. Mohammed F.W., Thank you for your review and compliments. We are delighted to hear that you were satisfied with your stay, especially the comfort and brightness of the room we provided. Guest satisfaction is our top priority, and reviews like yours encourage our entire team to continue striving for the best service. We hope to welcome you again in the future and provide you with an even better or comparable stay experience. Thank you, Harrisley. Selvi Kaerani, Customer Relations Officer.

Thank you so much for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to share your wonderful experience. We are delighted to know that you felt comfortable and safe during your stay with us. Your positive feedback regarding the hotel's atmosphere and friendly service is very meaningful and encourages the entire team to continue striving to provide the best service. We greatly appreciate your desire to stay with us again. We will certainly strive to maintain a warm, friendly, and professional service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Thank you for your trust. Sincerely, HARRISly Selvi Kaerani, Customer Relations Officer

Cheers, Thank you for choosing HARRIS Hotel FX Sudirman Jakarta as your place to stay, and for taking the time to share your positive feedback. We are truly delighted to know that you found our staff to be friendly and helpful during your stay. Providing warm, attentive, and professional service is one of our top priorities, and it is always rewarding to hear that our efforts have made a positive impression on our guests. Your kind words will certainly be shared with our entire team, as they serve as great motivation for us to continuously maintain and improve the quality of our service. We look forward to welcoming you back in the near future and providing you with another pleasant and memorable stay. Thank you once again for your trust and support. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you experienced regarding the size of the waiting area in the lobby, which you felt was not spacious enough. We understand that the comfort of common areas is crucial to a pleasant stay. We have taken your feedback into consideration and will use it to evaluate and inform management's efforts to improve the comfort of the lobby area in the future, both in terms of room layout and the enhancement of existing amenities. We still sincerely hope to have the opportunity to welcome you back in the future with an even better and more pleasant experience. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer

Dear Ms. Alusienthi P., Thank you for choosing Harris FX Sudirman Jakarta as your accommodation and thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with your overall stay, including the comfort of the room and the service from our team. We also appreciate your rating of our varied and delicious breakfast, which is one of our priorities in providing a memorable stay for all our guests. Positive reviews like yours encourage us to further develop and improve the quality of our services. We hope to welcome you back in the future for an even more memorable experience. Thank you for your trust. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.

Thank you for choosing Harris Hotel FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write this positive review. We are delighted that you were impressed with the hotel's location, which is directly connected to a shopping mall, making it convenient for getting around and offering a wide variety of restaurants. This is just one of the advantages we hope will add value and convenience to your stay. Your compliments are an encouragement to our entire team in maintaining the quality of the service and facilities we provide. We hope to welcome you back again in the future for an even better stay experience. Thank you for your trust. Sincerely, HARRIS. Thank you, Selvi Kerani, Customer Service Officer.

Dear Mr./Ms. Sogoi, Thank you for taking the time to write a positive review and recommending Harris FX Sudirman Jakarta as your accommodation. We are delighted to hear that your stay with us was memorable and worth recommending. Such reviews encourage our entire team to provide the best service and maintain the quality of facilities and comfort for all guests. We hope to welcome you back in the future and provide you with an even more memorable stay. Thank you for your trust and recommendation. Sincerely, Harris Selvi Kaerani, Customer Relations Officer.

Thank you for taking the time to share your experience staying at Harris FX Sudirman Jakarta. We greatly appreciate your feedback, which is crucial for our evaluation and improvement of our service quality. We apologize for any inconvenience you experienced, particularly regarding the food in the restaurant not meeting your expectations and the presence of ants in your room, which certainly does not reflect the standards of service we strive to provide to all our guests. Please be informed that your feedback has been forwarded to the relevant teams in both Food and Beverage and Housekeeping for immediate evaluation and improvement. We are committed to improving food quality and maintaining the cleanliness and comfort of your rooms. We hope to welcome you back in the future for a more memorable and enjoyable stay. Thank you for your attention and understanding. Sincerely, Harris Selvy Kerani, Customer Relations Officer.

Dear Ms. Netta G.R.P., Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman and thank you for choosing us again for your second stay. We greatly appreciate your positive comments regarding the hotel facilities, the quality of food at the restaurant, and the friendliness and service of our team. We appreciate your understanding regarding the explanation provided by the front desk team. However, we apologize for the inconvenience you experienced regarding the long wait for your room after the check-in process. We understand this was inconvenient and did not meet your expectations, especially since you arrived at 12:00 PM. Your feedback on the importance of providing clear approximate room preparation times is very important to us. We will immediately conduct a thorough assessment with the relevant teams, particularly regarding coordination between the front desk and housekeeping departments, and improve communication with guests to ensure accurate and transparent information is provided. This is crucial for us in reducing waiting times and making the guest experience more comfortable. Thank you again for your constructive feedback and comments. We sincerely hope to have the opportunity to welcome you back in the future with even better service and a better stay experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Dear Mr. Ninick S., Thank you for your positive review regarding your stay at Harris Suites FX Sudirman. We are delighted to hear that you were impressed with our team's friendly service and the ease of check-in. Friendly, professional, and efficient service is our core commitment to ensuring every guest has a memorable stay from the moment they arrive. We will share your compliments with the entire team to inspire us to maintain and improve the quality of our service in the future. We are honored to have been your chosen guest. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRISly, Selvy Kaerani, Customer Relations Officer

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman. We apologize for the inconvenience you experienced during check-in, particularly the delay in room preparation, which resulted in you waiting approximately 2.5 hours. We understand that this can be tiring and not what you expected, especially after a long journey. We are also saddened that this situation affected other guests. This is a serious concern for us, and we will immediately conduct a thorough assessment, especially regarding coordination, operations, and room preparation, to prevent such incidents from happening again in the future. Your feedback is extremely important to us, as we will use it to improve the quality of our service in the future. We are committed to providing a better and more comfortable stay that meets the standards all guests expect. Once again, we apologize for this inconvenience and hope to have the opportunity to welcome you back with even better service. Sincerely, HARRISly Selvi Khaerani, Customer Service Officer