Cheers, Thank you for choosing HARRIS Hotel & Conventions FX Sudirman and for taking the time to share your wonderful experience with us. We are delighted to hear that you had an enjoyable stay while attending the F4 concert and that our location provided the convenience you were looking for. Being within walking distance of Gelora Bung Karno (GBK) is indeed one of the advantages that many of our guests appreciate, especially when attending concerts, sporting events, and other major activities in the area. It is always rewarding to know that our strategic location helped make your visit more comfortable and stress-free, allowing you to focus on enjoying the event without worrying about transportation or traffic. We strive to provide not only a comfortable place to stay but also easy access to Jakarta’s most popular venues and attractions. Your kind feedback means a great deal to our team and serves as motivation for us to continue delivering memorable experiences for all our guests. We are truly grateful for your trust and support. Thank you once again for staying with us. We hope the F4 concert was an unforgettable experience and that we will have the pleasure of welcoming you back to HARRIS Hotel & Conventions FX Sudirman whenever your travels bring you to Jakarta again. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. First, we apologize for the inconvenience you experienced regarding the longer-than-usual check-in time, especially since this occurred multiple times during your stay. We understand that having your room on time is important, particularly when checking in early and waiting to relax or participate in planned activities. We are deeply sorry that your booked room was not ready upon your arrival, resulting in a longer wait than anticipated. Please note that during peak occupancy periods and the meticulous preparation of rooms, availability may be affected. However, this is not an excuse for your inconvenience, and we fully understand your frustration. We have forwarded your feedback to the front desk and housekeeping departments for detailed evaluation. We will improve coordination between departments to ensure rooms are properly prepared and reduce future check-in delays. Additionally, we will review our pre-check-in guest care procedures to ensure a smoother and more pleasant stay for you. We are deeply grateful for your loyalty and return, and we apologize for not being able to provide a fully satisfactory experience this time. Your feedback is invaluable to us in continuously improving the quality of our services. Thank you again for your helpful comments. We hope to welcome you back to Harris FX Sudirman and provide you with an even better experience on your next visit. Thanks to HARRIS for your kind consideration. Selvy Kaerani, Customer Service Representative.

Cheers, Thank you for choosing HARRIS FX Sudirman and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our service contributed positively to your overall experience. Your kind words are truly appreciated and will be shared with our team, as they serve as great encouragement for us to continue delivering the best possible hospitality to our guests. At the same time, we sincerely appreciate your constructive feedback regarding the cleanliness of the room and bathroom, as well as the condition of the bathroom door. Please accept our apologies for not fully meeting your expectations in these areas. Maintaining a clean, comfortable, and well-maintained environment is one of our top priorities, and we regret any inconvenience caused during your stay. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and follow-up. We are continuously working to improve our facilities and services, and valuable feedback such as yours helps us identify opportunities to enhance the guest experience even further. Thank you for your thoughtful suggestions and for helping us improve. We truly value your feedback and are grateful for your support. It was a pleasure having you stay with us, and we look forward to welcoming you back to HARRIS FX Sudirman in the near future for an even more comfortable and enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris fx Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, direct access to shopping malls, and convenient access to the business, entertainment, and city center. We hope these amenities added value and convenience to your stay. We also appreciate your feedback regarding the elevators and the relatively long waiting times. We understand that smooth movement within the hotel is crucial for a comfortable stay, so we have noted your comments and will forward them to the relevant team to evaluate and improve the quality of service and guest comfort in the future. Feedback from our guests is extremely important to us, as it helps us continuously improve and provide a better experience for our guests. Thank you again for your review and your trust in Harris fx Sudirman. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for taking the time to write a review about your stay at Harris fx Sudirman Hotel. We are delighted to hear that you were impressed with the comfort of the spacious rooms and the hotel's excellent location near the GBK area. We appreciate your appreciation for our front desk team. Friendly and responsive service is one of our top priorities to ensure every guest has a memorable stay. We are glad to hear that you were able to check in early upon arrival at 1:00 PM. We strive to be flexible with all guests depending on room availability upon arrival. Your positive review encourages our entire team to continue providing the best service to all guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Thank you for choosing Harris fx Sudirman as your accommodation. Sincerely, Selvy Kaerani, Customer Relations Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. We greatly appreciate your feedback regarding the check-in process. We are glad to hear that your experience was smooth and that checking in before 12:00 PM helped expedite room preparation. We appreciate that you only waited approximately 30 minutes after your check-in time before your room was ready. We understand that there can sometimes be both positive and negative feedback about waiting times during check-in, especially during peak periods. Therefore, our team is constantly striving to improve our service efficiency to ensure that every guest has a comfortable and pleasant experience from the moment they arrive at the hotel. Thank you for your appreciation and trust. Such positive feedback is an encouragement to our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Harris FX Sudirman in the future and provide you with an even more memorable stay. Sincerely, Selvi Kaerani, Customer Service Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We greatly appreciate your feedback. We are delighted to hear that you enjoyed the views, the service, and the friendliness of our team. Your appreciation for our warm welcome motivates us to continue striving to provide the best possible experience for all our guests. We also appreciate your comments regarding the amenities in our rooms. Guest feedback and suggestions are invaluable in helping us evaluate our products, amenities, and comfort. We understand that each guest has different expectations, and we are committed to continuous improvement to provide better value that meets everyone's expectations. Thank you again for your review. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay in the future. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for taking the time to share your experience at Harris FX Sudirman Hotel. We are delighted to hear that you enjoyed your stay in our Bright Premium View room. We are pleased to hear that you appreciated the beautiful view and the spacious and comfortable room during your stay with us. We also appreciate your feedback regarding the room's condition, which felt a bit hot during the day. Such feedback is very valuable to us and we will forward it to the relevant team for consideration in order to improve the comfort of all our guests. The hotel is conveniently located near the FX Sudirman Mall, making it easy for guests to enjoy various activities, shopping, and relaxation in the mall area during hot weather. We are glad to know that you were able to take advantage of this facility during your stay. Thank you again for your review and your trust in Harris FX Sudirman Hotel. We hope to welcome you back on your next visit and provide you with an even more memorable stay. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service our team provided. Your positive comments about the friendliness of the staff, as well as the clean and spacious rooms, are invaluable compliments to us. We are always committed to providing the best service and creating a comfortable stay for all our guests. We will share your feedback with the entire team to inspire us to maintain and improve the quality of our service. We are honored that we were able to create such a positive impression during your stay. Thank you again for your trust in Harris FX Sudirman. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for choosing Harris Sudirman as your accommodation and for taking the time to share such a positive experience. We are delighted to know that you enjoyed your wonderful stay and left a positive impression. Reviews like this are a great inspiration to our entire team for providing the best service and creating comfortable, enjoyable, and memorable experiences for all guests. We are honored to have been a part of your journey. We hope that the facilities, excellent location, and friendly service from the Harris FX Sudirman team will continue to meet your expectations on your next stay. Thank you again for your trust and appreciation. We hope to welcome you back to Harris FX Sudirman in the near future. Sincerely, HARRISly. Thank you. Selvy Kaerani, Customer Service Officer

Thank you for choosing Harris Hotel FX Sudirman as your accommodation and for taking the time to review your experience with us. We greatly appreciate your feedback. We apologize for the inconvenience you experienced regarding the lack of a smart TV in your room and the gaps in the brown curtains. We understand that comfort and the quality of in-room amenities are important in creating a memorable stay for all our guests. We have forwarded your feedback to the relevant departments for consideration and evaluation in order to improve the quality of amenities and comfort in our rooms in the future. We are committed to continuously improving and providing the best service to all our guests. Thank you again for your interest and feedback. We hope to welcome you back to Harris Hotel FX Sudirman in the future for an even better and more comfortable stay. Courtesy of HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for choosing Harris FX Sudirman as your accommodation during your stay in Jakarta, and thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your first visit to Jakarta, especially the GBK area, left a positive impression. Our hotel is directly connected to shopping malls, designed to provide comfort, convenience, and easy access for all guests. Therefore, we are pleased to know that you were able to easily find what you needed during your stay. We are also pleased to hear that you enjoyed the comfort of your room and the city view. The view of Jakarta, especially the Sudirman area and its surroundings, is one of the charms that makes a stay even more memorable for our guests. It is a source of great pride for us that your request for a city-view room met your expectations. Your positive review and appreciation are a great inspiration to our entire team to continue providing the best service and creating pleasant stays for all our guests. Thank you again for your trust in Harris FX Sudirman. We sincerely hope to welcome you back in the future and provide you with an equally impressive, or perhaps even better, experience. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Thank you for choosing Harris Suites FX Sudirman for your stays every time you visit Jakarta, and thank you for taking the time to share your experience with us. We are delighted and honored to know that you felt comfortable every time you stayed at our hotel. We greatly appreciate your compliments on our staff's service. Providing warm, friendly, and attentive service to all guests is our core commitment, and your positive feedback is a great inspiration for our entire team to provide the best possible experience on every visit. Thank you also for your feedback regarding the SCBD view room. This feedback is very important to us, and we will forward it to the relevant team for consideration in developing our services and facilitating booking through the app in the future. We understand that choosing a room with a preferred view adds value to a more memorable stay. Thank you again for your trust and loyalty. We hope to welcome you again on your next visit and provide you with an even more comfortable and memorable stay at Harris Suites FX Sudirman. Sincerely, HARRIS. Thank you, Selvy Kerani, Customer Service Officer.

Cheers, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for sharing your wonderful feedback. We are truly delighted to know that you had a great stay and that your experience with us was both comfortable and enjoyable. It is especially rewarding to hear that you appreciated the cleanliness of our hotel, our convenient location, and most importantly, the warm hospitality delivered by our team. Providing friendly, attentive, and personalized service is something we continuously strive for, and your kind words serve as a great motivation for all of us to keep delivering memorable experiences to every guest. We are also pleased that our location added convenience and value to your visit, allowing you to enjoy your time in the city with ease and comfort. Your appreciation means a great deal to us, and we will certainly share your compliments with the entire team, as they will be very encouraged to know their efforts made a positive impression during your stay. Thank you once again for your trust and for staying with us. It was truly a pleasure to have you as our guest, and we sincerely look forward to welcoming you back again for another exceptional stay in the near future. Safe travels and see you again soon at HARRIS Suites FX Sudirman. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing to stay at Harris Suites FX Sudirman and for taking the time to share your feedback with us. We greatly appreciate your attention and feedback, which is part of our ongoing efforts to improve the quality of service and comfort for all our guests. We apologize for the inconvenience you experienced regarding the condition of the towels in your room. We have noted this feedback and will immediately contact the housekeeping team to ensure a thorough and appropriate room inspection is conducted before the room is occupied by another guest. We believe that cleanliness and the availability of in-room amenities are crucial to a comfortable stay, and we sincerely apologize if it did not fully meet your expectations. Thank you for your understanding and trust. Your feedback is invaluable in helping us provide better service in the future. We hope to welcome you back and provide you with an even more memorable stay on your next visit. Thank you again for staying with us. We look forward to serving you again in the future. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Dear Rika, Thank you so much for your warm, detailed, and impressive review of your stay at Harris Suites FX Sudirman. We are delighted to hear that you enjoyed the beautiful city light views, especially room 4516. We are glad to hear that the view was a memorable experience and that you enjoyed your stay. Your enthusiasm is something we greatly appreciate, as it reflects the excellent experience we always strive to provide for all our guests. Your appreciation of the friendly staff, the varied breakfast menu, and the hotel's excellent location above the FX Sudirman shopping mall is also a source of pride for us. Easy access to the gym for exercise and other activities is one of the advantages we hope to provide for guests, especially after work or meetings like yours. We appreciate your trust in planning your stay in advance to ensure the best possible experience, and we are very pleased that the outcome met your expectations. We look forward to welcoming you back to Harris Suites FX Sudirman on your next visit. We hope that each visit will be an even more enjoyable, comfortable, and memorable experience. Sincerely, Selvi Kaerani, Customer Relations Officer

Dear Valued Guest, Thank you so much for your review and for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to hear that you still enjoyed your stay, even though you did not receive a premium room. Your support and appreciation for the beautiful views from our hotel mean a lot to us and motivate us to continue striving to provide the best service to all our guests. We do our best to provide comfort and memorable experiences in all room types, and we are very pleased that you felt that during your stay with us. We hope to welcome you back in the future and that on your next visit, we will be able to provide you with an even more impressive experience. Thank you for this positive review. Sincerely, HARRISly. Thank you, Selvy Kaerani, Customer Service Officer.

Cheers, Thank you very much for taking the time to share your experience with us at HARRIS Suites FX Sudirman. We are truly delighted to hear that you enjoyed your stay, especially the beautiful city light view from our property. It is always rewarding to know that our guests were able to relax and appreciate the vibrant scenery of Jakarta from their room. Your kind words are greatly appreciated and will be shared with our team as motivation to continue delivering excellent service and memorable experiences for all our guests. We sincerely hope to have the pleasure of welcoming you back again in the near future for another enjoyable stay with us. Please do not hesitate to contact us anytime should you need any assistance with your next visit. HARRISly Yours, Selv Khaerani Guest Relation Officer

Thank you so much for your positive review. We are delighted to hear that you enjoyed our excellent central location and easy access to FX Mall. Your compliments on the friendliness and helpfulness of our staff are a source of pride for the entire team as well, as providing the best service is our top priority. We are honored to have provided you with such a memorable stay during your visit. We hope to welcome you back to Harris Suites FX Sudirman in the future. Thank you for your trust, have a safe journey, and see you soon. Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Thank you for choosing to stay with us at Harris Suites fx Sudirman and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the quality of your room and your overall experience. Your review stating that our hotel is worth recommending is a valuable compliment to us and encourages our entire team to continue striving to provide the best service. We hope to welcome you back in the future and provide you with an even better stay experience. Thank you, from HARRISly Selvy Kaerani, Customer Service Representative.